Paul Stride Reviews

Name: Paul Stride
Address: 20, Kathryn Avenue, York, Huntington
Rating: 4.87

4.9 Rating 157 Reviews

97 %

of reviewers recommend Paul Stride

4.9

Based on 157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

1904674800

Email:

sales@paulstride.co.uk

Location:

20, Kathryn Avenue, York
Huntington
YO32 9JS

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Paul Stride 5 star review on 9th May 2023

Elisha Welford

Paul Stride 5 star review on 20th March 2023

Roslyn Colebourne

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had not heard of or used Paul Stride before. I found them via a google search and with a competitive price I decided to make a purchase. The item was quickly dispatched, and arrived in good time. Would recommend and use again.”

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Posted 2 years ago

Good Afternoon A, Many thanks for your kind review and also for your order both are very much appreciated. Many thanks again, Paul Stride Team.

Posted 2 years ago

“Delighted with the service on my recent purchase ordered on line in the evening was delivered next morning excellent service 👍Thankyou and will be using again and recommending! Best wishes Elaine”

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Posted 3 years ago

Good Morning, Many thanks for your order and for taking the time to review our service both are very much appreciated. I am pleased we managed to deliver in good time. Many thanks again, Paul Stride - York.

Posted 2 years ago

“My daughter has her pram system, Paul Stride customer service team were amazing. They ensured a quick delivery they couldn't have been more helpful even when I was asking a silly question they gave me great reassurance in the whole process.”

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Posted 3 years ago

Good Morning Katherine, I am happy we could help you on this occassion and don't worry if you don't ask a question about a product you won't get the answer. We would prefer customers to ask questions in the decision process rather than make assumptions and possibly make an incorrect decision based on that assumption. Many thanks again, Paul Stride - York

Posted 2 years ago

“Super friendly service. Brilliant products including some of the safest car seats on the market. Always helpful - nothing is too much trouble. And if something isn’t in stock they’ll source it asap.”

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Posted 3 years ago

Good Morning Stephanie, Many thanks for the review and for entrusting us to help in your car seat purchase, both are very much appreciated. Many thanks again, Paul Stride - York

Posted 2 years ago

“Paul Stride have been amazing to deal with, they kept me informed from the moment I placed an order, updated me when it was due for delivery and arranged it for a day that was suitable for me. I would definitely recommend them!”

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Posted 3 years ago

Many thanks Nina for your kind words they are very much appreciated. Many thanks again, Paul Stride - York

Posted 2 years ago

“Very helpful and communicative, our order arrived in just a week even though we live in South Africa. I’m all round very impressed and happy with their services :)”

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Posted 3 years ago

“Very well priced and quick delivery.”

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Posted 3 years ago

“The service I have had has been exceptional! Great product advice, brilliant attention to customer care and efficient service.”

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Posted 3 years ago

“Very impressive service, nothing too much trouble. I swapped and changed my mind around 4 to 5 times. Would definitely use them again”

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Posted 3 years ago

“Great service. Ordered extra set of straps for car seat. Arrived in plenty of time.”

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Posted 3 years ago

Jane, We are pleased to hear that the extra seat sraps arrived quickly for you. Thank you for your order, and appreciate you taking the time to leave us a review. Thanks, The Paul Stride Team

Posted 3 years ago

“We wouldn't go anywhere else for our carseats. The staff are friendly, very helpful and extremely knowledgeable about their products. I couldn't rate Paul Stride highly enough. Thank you.”

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Posted 3 years ago

Thank you for your kind words - and for taking the time to leave a review - it certainly means a lot! Thanks, The Paul Stride Team

Posted 3 years ago

“excellent customer service - think the lady who helped us was called sally. Really knew her stuff, helpful and speedy (which really helped when we had three little one's with us) and even dropped of the car seat to our house herself! cant recommend her and paul stride highly enough! thankyou”

Helpful Report

Posted 3 years ago

Good Morning Tim, Many thanks for your kind review of both the car seat and of our service. I will make sure Sally is made aware of your review, and thank you again for your custom. Many thanks again, Paul Stride Staff

Posted 3 years ago

“Amazing customer service over the phone. Staff were incredibly friendly and went above and beyond to help me. The car seat I ordered came quickly and was well packaged. Would recommend and will use this company in the future. Thank you for an exceptional service.”

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Posted 3 years ago

Good Morning Nicola, Many thanks for your review and your kind comments both are very much appreciated. Many thanks again Paul Stride Staff

Posted 3 years ago

“Had exactly the item I needed (and couldn’t find elsewhere!), delivered quickly (with good communication) and arrived in perfect condition.”

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Posted 3 years ago

Good Morning, Many thanks for taking the time to review our service and for the parasol order. Looking at the weather I think it will be needed. Many thanks again, Paul Stride Team.

Posted 3 years ago

“Superb service. Excellent advice and instant delivery. Extremely pleased with the car seat. Thank you.”

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Posted 3 years ago

Good Afternoon, Many thanks for the 5 star review and for the order, both are very much appreciated. Thanks again, Paul Stride

Posted 3 years ago

“Fabulous quality and a great service delivery was very quick can’t fault anything.”

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Posted 3 years ago

“Very quick delivery”

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Posted 3 years ago

Many thanks for your order and for taking the time to review our service. I am pleased everything arrived safely in good time. Many thanks again, Kevin - Paul Stride

Posted 3 years ago

“Very good service. Received item very quickly.”

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Posted 3 years ago

“Excellent next day delivery, plenty of products on offer”

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Posted 3 years ago

“Speedy delivery. Item perfect”

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Posted 3 years ago

Thank you for taking the time to leave us a review - we are glad to hear you received the order quickly and that you are happy with the product too! Thanks, The Paul Stride Team

Posted 3 years ago

Paul Stride is rated 4.9 based on 157 reviews