PawLab Reviews

Name: PawLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,135 Reviews

95 %

of reviewers recommend PawLab

4.8

Based on 3,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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320

Anonymous

Anonymous // 01/01/2019

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English

“Love the laundry liquid it takes out the doggy smell really good and I spray the lounge covers with the spray which takes the smell out instantly have recommended it to others”

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Posted 7 months ago

“This is the first product that has truly worked for eliminating the dog urine smell and the dogs not using the lounge mat as a toilet. I would highly recommend this product. Thank you Petlab.”

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Posted 7 months ago

“The laundry liquid is great. My dog beds and rug come out clean and fresh with no doggy smell.”

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Posted 7 months ago

“It smells really nice!”

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Posted 7 months ago

“I have been using pet lab products for quite awhile now and have been super impressed with everything so far, but my 2 favourite products are the washing detergent and the broom I don’t even vacuum now because this is so much better, keep up the great work petlab”

PawLab 5 star review on 15th September 2025

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Posted 7 months ago

“So glad I found this company when I got my new puppy it's been on hand for the accidents,works a treat so smells just an easy clean up. I had bought this before just to have on hand in case of accidents with my German Shepherd,and old chihuahua dog, so it was an easy buy to restock when my new chihuahua puppy come home.highly recommend.”

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Posted 7 months ago

“Pet Lab products have been fantastic for me over the past 5 years! Love the mat to collect the dirt on the way back from walks but I mostly love the artificial grass cleaner and deodoriser - a life saver in my home!!”

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Posted 7 months ago

“This stuff actually works!! I’ve tried so many other products and nothing worked. This also leaves a nice smell behind. Can recommend”

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Posted 7 months ago

“Not pleased with the product at all waste of money personally don't know why I caved and purchased one of the bottles was leaking when they arrived the product itself has a very strong scent”

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Posted 7 months ago

Oh no, we’re really sorry to hear this 😓 That’s not the experience we want for you. Please DM us your order number so our team can sort out the leaking bottle and help make things right under our guarantee. Thanks for giving us a try — we’ll do our best to turn this around for you 💚🐾

Posted 7 months ago

“We use a the laundry detergent and the enzyme products and are extremely happy with both. We have two large male dogs and are always marking the yard so the enzyme helps to keep the urine odours away. One of our dogs has a skin condition and the natural ingredients in the laundry detergent gives us peace of mind when washing their bedding as it won't cause irritation. We also like the large sizes for bulk buying.”

PawLab 5 star review on 12th September 2025

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Posted 7 months ago

“Love the air freshener it’s not overpowering at all and it works at removing odours. My dog even loves it , after I spray her bedding she rolls in it . I have been using the disinfectant on my floors daily it works really well ! I also purchased the cleaning cloths and they are terrific , they are larger than the regular microfibre cloths you buy from anywhere else . I will be re ordering these products for sure !”

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Posted 7 months ago

“My puppy loved her bed. But I wish the bed cover would come with water proof linings so instead of taking it all apart for washing every time she has an accident we can just wash the cover.”

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Posted 7 months ago

“I started using the PetLab enzyme spray and disinfectant after my son got a puppy. She's had lots of accidents on the carpet and the pet blankets we have down for her. These two products are great for preventing staining and keeping the house smelling fresh. They both have a really nice scent. I have also started using the laundry liquid which also works really well to get rid of the doggy smell from blankets, towels and bedding. I am very happy with these products and will be organising subscriptions on my next orders.”

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Posted 7 months ago

“Bought the air freshener. It's amazing. Love how fresh it makes the house smell.”

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Posted 7 months ago

“Purchased carpet shampoo and stain and odour remover for a dog who has marked his territory for the past 3 years inside. I have used only the stain and odor remover on all areas that he usually marks and he has not lifted his leg once inside since. Love it. Can't wait to wask carpets.”

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Posted 7 months ago

“I just love your product and it really works”

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Posted 7 months ago

“Have found products really good. Though my puppy still occasionally wets in the same room, it’s not on the same spot. I have also seen marks disappear. Am really pleased with this product and may I say congratulations on being an Australian company.”

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Posted 7 months ago

“Pet lab products are great and the prompt delivery and service is excellent I will definitely b ordering more products in the future”

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Posted 7 months ago

“We are foster carers for Devoted 2 Dachshunds, and as any Dachshund family will know, if there’s a drop of rain in another state, then they’ll never run the risk of getting wet by weeing outside 🤭 Thankfully we tried PetLab 🤗 not only have they stopped using our home as their personal bidet, but there’s no chemical smell from the constant cleaning with harsh disinfectants, my husband literally thought I had a new air freshener scent after cleaning up the first puddle! Can’t recommend PetLab enough and my floor boards and sanity are forever grateful for this product 🤩”

PawLab 5 star review on 8th September 2025

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Posted 7 months ago

“Petlab saved us from puppy destruction. A new puppy and toileting can be messy but with PetLab Enzymes Solution and Disinfectant we are surviving. The house doesn’t smell like a kennel and the puppy is learning.”

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Posted 7 months ago

PawLab is rated 4.8 based on 3,135 reviews