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PawLab Reviews

4.8 Rating 3,135 Reviews
95 %
of reviewers recommend PawLab
4.8
Based on 3,135 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I am so pleased with this product being the En.zyme solution and the Healthy habitat cleaner.. this stuff really works My home no longer smells like dog urine and wet dog. I have recommended these products to friends with inside dogs as well.
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Posted 6 months ago
great products the laudry liquard is that good i use it on stained cloths to thankyou the petlab.
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Posted 6 months ago
Without this product our apartment would smell like a zoo! We are so grateful for such a wonderful solution to toilet training our puppy. A great family run, Australian owned company. We are so proud and happy to support them....especially because we are getting great value and an effective product.
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Posted 6 months ago
Excellent! All urine smells are gone from our courtyard leaving it lovely and fresh. Thank you!
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Posted 6 months ago
An absolutely amazing product line. We have been using it for over 2 years now. My house and clothes smell wonderful, even with 3 dogs I have no musty pet smells. Highly recommended. A+ 😊
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Posted 6 months ago
Glad I found Petlab. Their products completely transformed our house. Even old stains and smells have been removed. High recommend their carpet shampoo and renting a carpet cleaner from bunnings at least once a year.
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Posted 6 months ago
Yes, it really does work!
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Posted 6 months ago
Just received my "Muddy Paws" mat and love it. Have been using washing liquid for years and rest of my order was just another bottle.
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Posted 6 months ago
Absolutely amazing products. The enzyme cleaner has truly been a life saver for my carpet. After my cat has little accidents, there is no smell whatsoever after using this product. Just about to order some more. Thank you!
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Posted 6 months ago
I have been using PetLab products for over a year now and I can honestly say they work! The deodoriser really does neutralise animal smells especially on the carpets. I also love the disinfectant cleaner. I have a parrot in the house so I am unable to use harsh chemicals around her. This is a great cleaning product to use without harming her!! Well done on creating such a great pet friendly product!
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Posted 6 months ago
The laundry liquid is amazing. It really does get rid of the pet smell every time.
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Posted 6 months ago
Finally, I have found a reliable way of getting urine stains and smells out of our extensive carpetted area upstairs (which the puppy had a field day on in the first few months). I am now able to immediately dissolve and clean up any new accidents. I personally love the fragrence of the urine e.n.zyme spray solution (which is important as it gets used A LOT). Side note - the mop is worth getting for its handy spray trigger handle (I've now thrown out my other 2 mops). I'm glad I've found the Pet Lab and I'm keen to continue purchasing these products into the future - and I'm looking forward to trying a few other products that I haven't bought yet. :) Do yourself a favor and get the good stuff from the start!
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Posted 6 months ago
Wow — this absolutely made our day! 💚 So happy to hear the enzyme spray and spray mop have made life (and clean-ups!) so much easier. It sounds like you’ve got the perfect system going now 🧼🐾 Thank you for trusting PetLab — we’re so glad you’ve joined the family and can’t wait for you to try the rest of the range!
Posted 6 months ago
Highly recommend. Great quality products and postage time
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Posted 6 months ago
Seems to work well and smells really good!
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Posted 6 months ago
The in wash detergent for removing pet odours has been well worth it. I have used up all of the enzyme spray and disinfectant spray.
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Posted 6 months ago
I am using 3 of Pet Labs products. They are amazing for keeping my apartment clean and smelling fresh.
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Posted 6 months ago
My partner and I run a Doggy Day Care business, where toileting accidents happen from time to time. In the past, it's been a real headache to clean up these accidents, since the stink from both dog pee and poo requires a bit of elbow grease to eliminate. But now? We use PetLab's Urine Stain and Odour Remover, which eliminates the stink of pee and poo with a couple of squirts. My only gripe? The product takes quite a while to do its job. This means you've got to leave a stained surface wet for quite a while to see the results you expect. If PetLab could fix the time it takes to dry, then they'd have the perfect product for pet toileting accidents.
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Posted 6 months ago
Love the mat,helps get the dirt off for both human and dog before entering the house.
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Posted 6 months ago
This is my second time with this product, it has been great, does what it says. The disinfectant along with the floor cleaner have been great with little accidents with new additions within the household.
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Posted 6 months ago
I'm not sorry I made a mistake and ordered the Petlab indoor cleaning pack, I got so much more than I was expecting😂 The laundry freshener has totally removed residual odour from washable pee pads and they stay fresh for 24 hours. The trigger mop is a game changer in a carpet-free house, so easy to use. The air freshening spray has completely eliminated doggy odour from our "spot clean only" fabric dog pram that gets a lot of use as a mobile crate for our dwarf chihuahua after each of her surgeries. No matter what odour, Petlab really works!
PawLab 5 star review on 8th October 2025
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Posted 6 months ago
PawLab is rated 4.8 based on 3,135 reviews