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Paypal Reviews

2.0 Rating 515 Reviews
23 %
of reviewers recommend Paypal
2.0
Based on 515 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 9th October 2025
Jake Kelly
Paypal 2 star review on 18th September 2025
Saleem
Paypal 1 star review on 16th June 2025
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Paypal 1 star review on 2nd June 2025
WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company
Paypal 1 star review on 25th May 2025
Francisolivia771 At Gmail.com
Paypal 1 star review on 25th April 2025
Kelly Bale
Paypal 1 star review on 20th April 2025
Kelvin
62
Anonymous
Anonymous  // 01/01/2019
customer service is the best! Thanks for getting my money back!
Helpful Report
Posted 12 years ago
you're re-defining poor customer service, as soon as someone will pick up your phones, i will be canceling my acct.
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Posted 12 years ago
PayPal has the best customer service. I emailed them, they responded and then called me from America to check if I received the email.
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Posted 12 years ago
By contrast, excellent customer service today at PayPal.
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Posted 12 years ago
the worst customer service I have ever delt with. On hold for over 1 hour and have not heard from anyone.
Helpful Report
Posted 12 years ago
Paypal is rated 2.0 based on 515 reviews