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Paypal Reviews

2.0 Rating 490 Reviews
24 %
of reviewers recommend Paypal
2.0
Based on 490 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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pending_reversal@paypal.com

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Paypal 1 star review on 16th June 2025
WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam
Paypal 1 star review on 2nd June 2025
WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company
Paypal 1 star review on 25th May 2025
Francisolivia771 At Gmail.com
Paypal 1 star review on 25th April 2025
Kelly Bale
Paypal 1 star review on 20th April 2025
Kelvin
Paypal 5 star review on 18th April 2025
Richard
Paypal 1 star review on 15th April 2025
Brittany
60
Anonymous
Anonymous  // 01/01/2019
PayPal design is the least worries - hope to never have issue and call their customer service
Helpful Report
Posted 11 years ago
has one of the WORST customer service centers EVER. PayPal
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Posted 11 years ago
absolutely frustrated with paypal customer service, it's like talking to a wall… which is effectively what it is
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Posted 11 years ago
PayPal thankful I've not had to wrestle with any customer service issues
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Posted 11 years ago
Just had a weird situation with a Paypal resolution ... called customer service, after 10-15 minutes on hold it was all corrected. Thanks!
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
I think PayPal might have the nicest customer service agent I've ever talked too. Problem solved.
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
Bad customer service, horrible experience, switching to Google wallet.
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Posted 11 years ago
A big shout out to the PayPal guys in Ireland I had a problem and within five minutes they had it sorted. Great customer service.
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Posted 11 years ago
Paypal has an entire customer service department to explain to you why they cannot help you. That's nice.
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Posted 11 years ago
Paypal could just make their customer service link to a page that says "you're screwed," but they prefer to say it individually, one-on-one.
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Posted 11 years ago
i'm going off on PayPal today. They're customer service sucks and they're delaying all my business transactions
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
You have the slowest customer service ever. And you don't pay me any attention because I don't suck it up to your promos
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Posted 11 years ago
AskPayPal PayPal Worst customer service ever. On hold over 2 hours and counting. Shockingly bad.
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Posted 11 years ago
After over an hour of being on the phone to customer service, i have finally got my ebay and paypal accounts back up and running :D
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Posted 11 years ago
Just because you pay for a service doesn't mean they treat you like a customer:
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Posted 11 years ago
Wow! paypal have amazing customer service. Even at 6pm on a Sunday night. So good!
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Posted 11 years ago
Paypal is rated 2.0 based on 490 reviews