Paypal Reviews

Name: Paypal
Rating: 1.99

2.0 Rating 521 Reviews

23 %

of reviewers recommend Paypal

Company Reviews

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Metrics

2.0

Based on 521 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult

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pending_reversal@paypal.com

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Paypal 1 star review on 19th February 2026

Gavin Edwards

Paypal 1 star review on 9th October 2025

Jake Kelly

Paypal 2 star review on 18th September 2025

Saleem

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

Francisolivia771 At Gmail.com

Kelly Bale

Anonymous

Anonymous // 01/01/2019

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“called Paypal customer service twice, listened to a full boyzone song twice while on hold. still waiting for a human on the other end”

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Posted 12 years ago

“So today I found out Paypal can block access to your money for 21 days if they fancy it. Now that's great customer service. Twats”

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Posted 12 years ago

“SwiftNade hell yaeh but forget my paypal password and customer service is being dumb :/ sort it out, how hard is it for you to reset my password?”

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Posted 12 years ago

“as soon as this transaction's done, i am deleting paypal... their service is horrible. customer service is even worst.”

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Posted 12 years ago

“Since the customer service from BabaMe has been appalling a dispute has been put through paypal! Terrible service from pappal, they wont help me resolve the problem”

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Posted 12 years ago

“The music for the helplines on EBay & PayPal are ... ???? terrible long day ahead on hold but they had great customer service! Hardly satisfied but cant complain either”

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Posted 12 years ago

“PayPal sent me a customer service survey after my call with them, and I gave the meanest reviews I could.”

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Posted 12 years ago

“Got a call today as a follow up to a customer service I completed and finally got my Paypal issue resolved finally”

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Posted 12 years ago

“I'm convinced PayPal has the worse customer service ever. I mean I despise dealing with them.”

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Posted 12 years ago

“Trying to get through to PayPal customer service & speak to a human to resolve an issue <<<<<<<<<<<<<<<< peeing on yourself.”

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Posted 12 years ago

“still not solved my problem at paypal. 2 weeks passed. Is there any customer service at all at pay pal?.. no”

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Posted 12 years ago

“PayPal your phone customer service is painful, sort it”

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Posted 12 years ago

“I can relate! PayPal has the worst customer service! And it doesn't get better the higher up you go!”

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Posted 12 years ago

“PayPal is soooo frustrating!!! Do they not have any customer service? GRRRRR”

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Posted 12 years ago

“First time the Paypal customer service rep was giving me attitude. Usually they are really nice. dissapointed”

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Posted 12 years ago

“paypal has the worst customer service”

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Posted 12 years ago

“PayPal has fantastic customer service.”

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Posted 12 years ago

“First time in a long time where calling customer service didn't make me want to throw my phone. Good customer service PayPal”

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Posted 12 years ago

“PayPal great service ! Very happy customer”

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Posted 12 years ago

“PayPal I was legal to begin with yet PayPal seems to think differently? Seriously pissing me off w/ this "customer service" SMH”

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Posted 12 years ago

Paypal is rated 2.0 based on 521 reviews