Paypal Reviews

Name: Paypal
Rating: 2.06

2.1 Rating 483 Reviews

25 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.1

Based on 483 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

pending_reversal@paypal.com

Write Your review

Tell us how Paypal made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm convinced PayPal has the worse customer service ever. I mean I despise dealing with them.”

Helpful Report

Posted 11 years ago

“Trying to get through to PayPal customer service & speak to a human to resolve an issue <<<<<<<<<<<<<<<< peeing on yourself.”

Helpful Report

Posted 11 years ago

“still not solved my problem at paypal. 2 weeks passed. Is there any customer service at all at pay pal?.. no”

Helpful Report

Posted 11 years ago

“PayPal your phone customer service is painful, sort it”

Helpful Report

Posted 11 years ago

“I can relate! PayPal has the worst customer service! And it doesn't get better the higher up you go!”

Helpful Report

Posted 11 years ago

“PayPal is soooo frustrating!!! Do they not have any customer service? GRRRRR”

Helpful Report

Posted 11 years ago

“First time the Paypal customer service rep was giving me attitude. Usually they are really nice. dissapointed”

Helpful Report

Posted 11 years ago

“paypal has the worst customer service”

Helpful Report

Posted 11 years ago

“PayPal has fantastic customer service.”

Helpful Report

Posted 11 years ago

“First time in a long time where calling customer service didn't make me want to throw my phone. Good customer service PayPal”

Helpful Report

Posted 11 years ago

“PayPal great service ! Very happy customer”

Helpful Report

Posted 11 years ago

“PayPal I was legal to begin with yet PayPal seems to think differently? Seriously pissing me off w/ this "customer service" SMH”

Helpful Report

Posted 11 years ago

“sometimes when you pay with paypal. Not the best customer service”

Helpful Report

Posted 11 years ago

“No really, paypal , why have I been holding for 25 minutes to talk to a customer service rep? sort it else im going back to google”

Helpful Report

Posted 11 years ago

“I gotta say my first contact with .PayPal Customer Service was excellent! Courteous, fast and helpful. Thanks .”

Helpful Report

Posted 11 years ago

“Having trouble with PayPal yet again... Their customer service needs a lot of work. not happy bad service bad customer service again”

Helpful Report

Posted 11 years ago

“eBay/Paypal customer service are the shittiest thing possible”

Helpful Report

Posted 11 years ago

“Can't believe how frustrating paypal is to work with.Their customer service is the worst.What other online money transfer sites are there?”

Helpful Report

Posted 11 years ago

“Can't believe how frustrating paypal is to work with.Their customer service is the worst.”

Helpful Report

Posted 11 years ago

“PayPal customer service SUCKS. Seriously people, do you even try anymore?”

Helpful Report

Posted 11 years ago

Paypal is rated 2.1 based on 483 reviews