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Paypal Reviews

2.0 Rating 526 Reviews
23 %
of reviewers recommend Paypal
2.0
Based on 526 reviews
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Paypal 1 star review on 9th March 2026
Rosemary B. Cintron
Paypal 1 star review on 19th February 2026
Gavin Edwards
Paypal 1 star review on 9th October 2025
Jake Kelly
Paypal 2 star review on 18th September 2025
Saleem
Paypal 1 star review on 16th June 2025
WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam
Paypal 1 star review on 2nd June 2025
WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company
Paypal 1 star review on 25th May 2025
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64
Anonymous
Anonymous  // 01/01/2019
If I could put ZERO Star I would. DO Not Trust Paypal they support a Scam company called VIPauction. This is a company that Steal your money and Paypal support them. Stop using Paypal till they have refunded every single penny paid through them to VIPauction.
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Posted 6 years ago
The service is excellent and the system is very easy to use and the security on the website is very secure.
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Posted 6 years ago
Useless company. Do they assess complaints properly and close cases when it is clear the seller is in default!
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Posted 6 years ago
I highly recommend this company for guaranteed protection of your online transactions. Although it took longer than I expected Paypal refunded me for the $550 cost of an item that I returned to an out of the country supplier including my return shipping cost of $15. Very professional people. Great Company.
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Posted 7 years ago
The go-to choice for online payments! No-doubt.
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Posted 7 years ago
I have a paypal account for over nine years now. I find it is only good for paypal to paypal payments. Recently I tried to withdraw money from my account, and it was a very frustrating and unsuccessful attempt. The system blocked my withdrawal with no helpful feedback as to why I can’t withdraw or how to proceed from there. I called the helpline a dozen times. It is just an automated audio version of the help section on the website. And if you succeed in reaching a person on the helpline, they just tell you what you already know. There seem to be no one responsible or capable of explaining what went wrong let alone help you out. After 4 days of trying to withdraw my money and failing. I finally gave up and returned the money to my customer and ask him to pay me in any other way except paypal.
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Posted 7 years ago
Rubbish payment security pending withdrawal left me out of pocket 25quid for 72 hours when they advertise as as instant
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Posted 7 years ago
Received an item that was not as described from a seller who had disguised their location in China. After unsuccessfully trying to contact seller decided to contact PayPal resolution centre. Despite there being a return address in the UK on the parcel, PayPal instructed me to return it to China, supplying the address and contact telephone number and suggesting I go through Parcel Monkey as cheapest way. Delivery failed as address was multi-storey block of flats and the telephone number supplied by PayPal was incorrect. Parcel was returned to UK. PayPal will give me a refund if i can prove through tracking that parcel has been delivered. Parcel cannot be delivered as contact information wrong. Parcel Monkey now saying I must pay for courier to return parcel to me. So now I have paid for goods; paid for return delivery in order to get refund; and unless I now pay for return of goods, will not even have the goods, which I could possibly sell in order to recoup a very small part of my losses. Hello Franz Kafka.
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Posted 7 years ago
Always very helpful. Easily contactable, which makes a change in this day and age!!
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Posted 7 years ago
I started well with this company, and my transactions were of very low amounts from the provision of editorial services, however they blocked my account for "not complying with the policies", I do not know what I was wrong but what I found terrible is that they do not return the money for 180 days. It seems that everything seems suspicious and you have to be sending backing everything when you ask, it's a waste of time.
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Posted 7 years ago
Top notch, great customer services safest and easiest way to shop online 5*
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Posted 7 years ago
Now on my 7th call to PayPal customer service this week, each time they tell me the payments made to my account have been released to me, l check my account, balance is still £0. I've emailed them around 8 times, nonsense replied. I'm now told, that the PayPal system has a bug and I won't be paid for another 21days, meaning PayPal has my money for 42days! every customer service agent I speak to has a different story, I want to get my money and shut down this account asap, this company worry me, they have far too much power over money and no accountability.
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Posted 7 years ago
Protegen mi dinero cuando me defruadan
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Posted 7 years ago
I buy goods from ebay and other shops, and make bank transfers from one bank to another, and never ever had any problems with anything.
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Posted 7 years ago
Great customer service. I have had several issues buying and selling on eBay, depop etc. and paypal never fail to help me out. Couldn’t recommend them enough especially to anyone with a business.
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Posted 7 years ago
After 16 years of using PayPal with no disputes, no charge backs they simply placed my account on permanent restriction i.e I can not use it. Long story but basically a call center agent decided I was "money laundering" during a call with them. Within 45 minutes my account was disabled, all messages in my message center deleted and all transactions older then about 4 weeks deleted. I used PayPal to buy and sell on Ebay. My buyers could not pay me, I could not Pay Sellers for Items I had baught (Chineese suppliers only accept PayPal) i was due refunds that could not be processed. 16 Years of Trading on Ebay with immaculate ratings instantly destroyed.Could not complete jobs i do for work as i buy parts from China and most of my suppliers only accept PayPal so my work finished. I had rudeness and arrogance from PayPal call center agents, my complaint to PayPal was dealt with in a record 45 minutes within one hour my appeal was also rejected and within 24 hours without any further discussion with me PayPal issued me their final written response to my complaint. Was this rely Investigated ? Its all been just one big nightmare and it Looks like PayPal do not feel that they need to comply with FCA Rules. just my experience.
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Posted 7 years ago
Refunded money straight away for defected items. Prompt and efficient.
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Posted 7 years ago
Account got hacked, which I don't blame on them. But they had NO customer service for me, in an urgent, stressful situation, absolutely unacceptable for a financial institution. I could go on but unfortunately there are plenty of others who had the same experience and the one that convinced me I wasn't biased was a British woman who's businesses was in free fall over an issue, with horrible tales to share on Youtube. I will leave PayPal as soon as a blockchain based service I can find.
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Posted 7 years ago
Goods ordered and paid for via paypal but the goods never arrived / were not delivered. I opened an issue with paypal they merely allowed use of paypal as a channel for buyer-seller discussion without intervening in any way. When I escalated as the final action I could take, they found in favour of the sellers. So I am now having to sort the problem out with the sellers myself in order to get a refund! No more paypal for me. I will just use my card and raise any queries with my bank direct.
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Posted 8 years ago
Paypal is a great way to send and receive money from family and friends and payments for business. Money can be transfered in real time and this is very useful.
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Posted 8 years ago
Paypal is rated 2.0 based on 526 reviews