Name: Paypal
Rating: 2.03

“Account got hacked, which I don't blame on them. But they had NO customer service for me, in an urgent, stressful situation, absolutely unacceptable for a financial institution. I could go on but unfortunately there are plenty of others who had the same experience and the one that convinced me I wasn't biased was a British woman who's businesses was in free fall over an issue, with horrible tales to share on Youtube. I will leave PayPal as soon as a blockchain based service I can find.”

Helpful Report

Posted 7 years ago

“Goods ordered and paid for via paypal but the goods never arrived / were not delivered. I opened an issue with paypal they merely allowed use of paypal as a channel for buyer-seller discussion without intervening in any way. When I escalated as the final action I could take, they found in favour of the sellers. So I am now having to sort the problem out with the sellers myself in order to get a refund! No more paypal for me. I will just use my card and raise any queries with my bank direct.”

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Posted 7 years ago

“Paypal is a great way to send and receive money from family and friends and payments for business. Money can be transfered in real time and this is very useful.”

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Posted 7 years ago

“They help me get back a lot of money from a seller that was really trying to not cooperate. They solved everything in just a phone call.”

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Posted 7 years ago

“Watch out for these guys. They will make account changes without your prior consent. You can have amazing record as seller buy if one dishonest customer files un-honest complaint they will side with them. Protect yourself at all costs.”

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Posted 7 years ago

“PAYPAL are scammers On January 18, 2017, Paypal spoofed us from GB £ 783.61 and £ 44.98 GBP on January 22, 2017. Initially, Paypal promised to return the money for 6 months, but without it, it began to ignore calls and e-mails. We've read in forums that there are more people affected by Paypal's dishonesty. Please let us know, we will look for ways to make this information public and recover your debt from Paypal. Paypal yra vagys? 18 Jan 2017 Paypal apgaulės būdu iš mūsų pasisavino -£783.61 GBP bei -£44.98 GBP 22 Jan 2017. Iš pradžių Paypal žadėjo pinigus grąžinti už 6 mėnesių, tačiau to nepadaręs ėmė ignoruoti skambučius bei elektroninius laiškus. Mes skaitėme forumuose kad yra daugiau tokių nukentėjusių nuo Paypal nesąžiningumo. Prašome pranešti mums, mes ieškosime būdų šią informaciją paviešinti ir išieškoti skolą iš Paypal. Paypal воры? 18 января 2017 Paypal обманo присвоила - и £ 783,61 GBP - £ 44,98 GBP 22 января 2017. Первоначально, Paypal обещали вернуть деньги в течение 6 месяцев, но стали игнорировать звонки и электронные письма. Kто пострадал от Paypal нечестности. Пожалуйста, дайте нам знать, мы будем искать пути, чтобы сделать эту информацию общественности и взыскать долг с Paypal.”

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Posted 7 years ago

“All the time PayPal stuck to eBay orders they seemed fine, now they are diversifying and advertising on the TV, joined up with Screwfix etc it highlights what total rouges they are. They are no more secure than a card company and for me possibly less secure, all the time you want to just buy something, fine, you cancel it and want a refund... haha. You could wait 20 days for them to put the money back in your account, even if the supplier transfers it within a few days it goes into PayPal Pending accounf, and just sits there for minimum r days and could be 20 dsys, they have a multitude of excuses, try and speak to someone is impossible, a robot response if you are lucky. Screwfix guarantee they transfer you refund in 48 hours, they do and print out a certificate to show you, what they either don't know or don't tell you, PayPal then hang on to it for another 2 to 3 days, earning interest on you money. My best to date is 10 days wait for 260 pounds. I gave told them total robbers, total rouges and surprised Screwfix entertain them. I'm also complaining to the Advertising Standards Agency as the t.v. advert is misleading. Thanks”

Helpful Report

Posted 7 years ago

“All the time PayPal stuck to eBay orders they seemed fine, now they are diversifying and advertising on the TV, joined up with Screwfix etc it highlights what total rouges they are. They are no more secure than a card company and for me possibly less secure, all the time you want to just buy something, fine, you cancel it and want a refund... haha. You could wait 20 days for them to put the money back in your account, even if the supplier transfers it within a few days it goes into PayPal Pending accounf, and just sits there for minimum r days and could be 20 dsys, they have a multitude of excuses, try and speak to someone is impossible, a robot response if you are lucky. Screwfix guarantee they transfer you refund in 48 hours, they do and print out a certificate to show you, what they either don't know or don't tell you, PayPal then hang on to it for another 2 to 3 days, earning interest on you money. My best to date is 10 days wait for 260 pounds. I gave told them total robbers, total rouges and surprised Screwfix entertain them. I'm also complaining to the Advertising Standards Agency as the t.v. advert is misleading. Thanks”

Helpful Report

Posted 7 years ago

“All the time PayPal stuck to eBay orders they seemed fine, now they are diversifying and advertising on the TV, joined up with Screwfix etc it highlights what total rouges they are. They are no more secure than a card company and for me possibly less secure, all the time you want to just buy something, fine, you cancel it and want a refund... haha. You could wait 20 days for them to put the money back in your account, even if the supplier transfers it within a few days it goes into PayPal Pending accounf, and just sits there for minimum r days and could be 20 dsys, they have a multitude of excuses, try and speak to someone is impossible, a robot response if you are lucky. Screwfix guarantee they transfer you refund in 48 hours, they do and print out a certificate to show you, what they either don't know or don't tell you, PayPal then hang on to it for another 2 to 3 days, earning interest on you money. My best to date is 10 days wait for 260 pounds. I gave told them total robbers, total rouges and surprised Screwfix entertain them. I'm also complaining to the Advertising Standards Agency as the t.v. advert is misleading. Thanks”

Helpful Report

Posted 7 years ago

“All the time PayPal stuck to eBay orders they seemed fine, now they are diversifying and advertising on the TV, joined up with Screwfix etc it highlights what total rouges they are. They are no more secure than a card company and for me possibly less secure, all the time you want to just buy something, fine, you cancel it and want a refund... haha. You could wait 20 days for them to put the money back in your account, even if the supplier transfers it within a few days it goes into PayPal Pending accounf, and just sits there for minimum r days and could be 20 dsys, they have a multitude of excuses, try and speak to someone is impossible, a robot response if you are lucky. Screwfix guarantee they transfer you refund in 48 hours, they do and print out a certificate to show you, what they either don't know or don't tell you, PayPal then hang on to it for another 2 to 3 days, earning interest on you money. My best to date is 10 days wait for 260 pounds. I gave told them total robbers, total rouges and surprised Screwfix entertain them. I'm also complaining to the Advertising Standards Agency as the t.v. advert is misleading. Thanks”

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Posted 7 years ago

“Diabolical customer service.”

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Posted 7 years ago

“Sold an item on ebay and they put my payment on hold for 21 days before releasing it to me because i was '' A new Customer""”

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Posted 7 years ago

“Brilliant service - Easy, fast, reliable, trustworthy, secure. My no 1 preferred online payment choice.”

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Posted 7 years ago

“Won't accept £ sterling account with non UK address despile my continuous complaints Almost impossible to contact Cannot log in because I've forgotten password and it's all too difficult. They claim my e-mail address is in use. Life is too short to mess about to enable them to refuse my £sterling cards time after time. Utter shower....”

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Posted 7 years ago

“Full info given @ all times.”

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Posted 7 years ago

“Reliable purchasing processor, keeps you updated and makes the customer feel he or she is genuinely cared for and offered the best service.”

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Posted 7 years ago

“communication terrible”

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Posted 8 years ago

“chronic performance from Worderey's PayPal method; so order went to old address!!”

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Posted 8 years ago

“They gave me good advice when I kept receiving scam emails”

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Posted 8 years ago

“They made it easier for me to make payments”

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Posted 8 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Paypal Reviews