Paypal Reviews

Name: Paypal
Rating: 2.03

2.0 Rating 490 Reviews

24 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.0

Based on 490 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

Francisolivia771 At Gmail.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you like having hold on money for 6 months look no further. Paypal is the most shady operated business I have even felt with . They randomly hold funds for extensive periods of time to collect interest for themselves and give no explanation as to why ! Just yesterday I received a message saying they were done doing business with me for violating there policy (no additional detail) and they were holding my honest $1550 for 6months and then they would let me know how to get it . I contacted several people and finally got someone who had there head on straight . Ended up being a system fluke and they fixed it . You can’t be sending “system flukes “ to people that are trusting you as a bank . I am no longer going to do business with them due to irresponsible business practices and knowing now they can justify taking everything I have with absolutely no reason ! I am canning eBay on that not as well for the same type of practices !”

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Posted 5 years ago

“I bought an item with eBay (forced to pay with PayPal) and they take the money instantly. Seller cancels the transaction offering full refund, PayPal puts the funds on hold until cancellation is processed. This takes 5 working days (read 1 week!!!) then when transaction is concluded, it’s a further 5 FULL WORKING DAYS to get MY money. I was told by PayPal and eBay that after the up to 5 working days I would get my money. They both are liars. I was also told by my bank PayPal has the capability of paying instantly but they chose not too. They are self accountable and I am looking into not only getting my money faster but how I can be compensated as this has left me with nothing at Christmas. I will keep posting negative reviews on different sites until PayPal takes notice though by the look of it half the internet hates them already.”

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Posted 5 years ago

“This company supports scam companies/websites. When I notified them that a scam was going on and that they were used to collect the money from the scammer, they did nothing. The scammer used PayPal to collect my had earned money!!! I wish I could give them no stars. Terrible company!”

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Posted 5 years ago

“They support scam company/ websites. When notified of the scam... They do nothing. A terrible company. I would love to give them no stars!!!”

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Posted 5 years ago

“If I could put ZERO Star I would. DO Not Trust Paypal they support a Scam company called VIPauction. This is a company that Steal your money and Paypal support them. Stop using Paypal till they have refunded every single penny paid through them to VIPauction.”

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Posted 5 years ago

“The service is excellent and the system is very easy to use and the security on the website is very secure.”

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Posted 5 years ago

“Useless company. Do they assess complaints properly and close cases when it is clear the seller is in default!”

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Posted 5 years ago

“I highly recommend this company for guaranteed protection of your online transactions. Although it took longer than I expected Paypal refunded me for the $550 cost of an item that I returned to an out of the country supplier including my return shipping cost of $15. Very professional people. Great Company.”

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Posted 6 years ago

“The go-to choice for online payments! No-doubt.”

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Posted 6 years ago

“I have a paypal account for over nine years now. I find it is only good for paypal to paypal payments. Recently I tried to withdraw money from my account, and it was a very frustrating and unsuccessful attempt. The system blocked my withdrawal with no helpful feedback as to why I can’t withdraw or how to proceed from there. I called the helpline a dozen times. It is just an automated audio version of the help section on the website. And if you succeed in reaching a person on the helpline, they just tell you what you already know. There seem to be no one responsible or capable of explaining what went wrong let alone help you out. After 4 days of trying to withdraw my money and failing. I finally gave up and returned the money to my customer and ask him to pay me in any other way except paypal.”

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Posted 6 years ago

“Rubbish payment security pending withdrawal left me out of pocket 25quid for 72 hours when they advertise as as instant”

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Posted 6 years ago

“Received an item that was not as described from a seller who had disguised their location in China. After unsuccessfully trying to contact seller decided to contact PayPal resolution centre. Despite there being a return address in the UK on the parcel, PayPal instructed me to return it to China, supplying the address and contact telephone number and suggesting I go through Parcel Monkey as cheapest way. Delivery failed as address was multi-storey block of flats and the telephone number supplied by PayPal was incorrect. Parcel was returned to UK. PayPal will give me a refund if i can prove through tracking that parcel has been delivered. Parcel cannot be delivered as contact information wrong. Parcel Monkey now saying I must pay for courier to return parcel to me. So now I have paid for goods; paid for return delivery in order to get refund; and unless I now pay for return of goods, will not even have the goods, which I could possibly sell in order to recoup a very small part of my losses. Hello Franz Kafka.”

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Posted 6 years ago

“Always very helpful. Easily contactable, which makes a change in this day and age!!”

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Posted 6 years ago

“I started well with this company, and my transactions were of very low amounts from the provision of editorial services, however they blocked my account for "not complying with the policies", I do not know what I was wrong but what I found terrible is that they do not return the money for 180 days. It seems that everything seems suspicious and you have to be sending backing everything when you ask, it's a waste of time.”

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Posted 6 years ago

“Top notch, great customer services safest and easiest way to shop online 5*”

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Posted 6 years ago

“Now on my 7th call to PayPal customer service this week, each time they tell me the payments made to my account have been released to me, l check my account, balance is still £0. I've emailed them around 8 times, nonsense replied. I'm now told, that the PayPal system has a bug and I won't be paid for another 21days, meaning PayPal has my money for 42days! every customer service agent I speak to has a different story, I want to get my money and shut down this account asap, this company worry me, they have far too much power over money and no accountability.”

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Posted 6 years ago

“Protegen mi dinero cuando me defruadan”

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Posted 6 years ago

“I buy goods from ebay and other shops, and make bank transfers from one bank to another, and never ever had any problems with anything.”

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Posted 6 years ago

“Great customer service. I have had several issues buying and selling on eBay, depop etc. and paypal never fail to help me out. Couldn’t recommend them enough especially to anyone with a business.”

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Posted 6 years ago

“After 16 years of using PayPal with no disputes, no charge backs they simply placed my account on permanent restriction i.e I can not use it. Long story but basically a call center agent decided I was "money laundering" during a call with them. Within 45 minutes my account was disabled, all messages in my message center deleted and all transactions older then about 4 weeks deleted. I used PayPal to buy and sell on Ebay. My buyers could not pay me, I could not Pay Sellers for Items I had baught (Chineese suppliers only accept PayPal) i was due refunds that could not be processed. 16 Years of Trading on Ebay with immaculate ratings instantly destroyed.Could not complete jobs i do for work as i buy parts from China and most of my suppliers only accept PayPal so my work finished. I had rudeness and arrogance from PayPal call center agents, my complaint to PayPal was dealt with in a record 45 minutes within one hour my appeal was also rejected and within 24 hours without any further discussion with me PayPal issued me their final written response to my complaint. Was this rely Investigated ? Its all been just one big nightmare and it Looks like PayPal do not feel that they need to comply with FCA Rules. just my experience.”

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Posted 7 years ago

Paypal is rated 2.0 based on 490 reviews