Paypal Reviews

Name: Paypal
Rating: 2.03

2.0 Rating 489 Reviews

25 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.0

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Raja 1 review 1 star: Bad Just now Stay away...if you can This is very greedy bank and try to avoid it. The customer service would lie to you to keep your money on hold and they will deduct their fees immediately and will not wait for a minute or so.. I always had problems with customer services and they just copy and past answers and lie about your transaction to hold your money. They will say to you that they are doing security checks but this is just an excuse to keep your balnance pending..their fees are too high..both ebay and paypal are grabing money out of sellers pockets.”

Helpful Report

Posted 4 years ago

“is my money transferred to my account, or not On 24th Jun I initiate a transfer from my PayPal account for an amount of $247.04 to my Community Federal Savings Bank Account ending in x-1028, with transaction id 3W576351PN327024T I receive an email from PayPal 26th Jun, as "Electronic funds transfer declined", as follows: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Community Federal Savings Bank declined Minimum Balance Manager's second attempt to transfer money from your bank account to your PayPal account. Balance Manager has been turned off and won't make any more attempts to restore the minimum balance that you set. To turn Balance Manager back on, log in to your PayPal account, go to your Profile, click "My money", and update the "Balance Manager" section. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I check my online banking via Payoneer. It shows the a deposit as PayPal XX-011028 for amount of $244.57, with the transaction fee included. This is from the transfer on the 24th @ $247.04. There is a discrepancy on the email and online banking. PayPal says the money isn't transferred. My online banking shows it is. And my linked account is automatically removed from PayPal. I receive an email from Payoneer yesterday morning at 04:55am which says my bank account, and Mastercard are frozen, linked to company Wirecard AG. So what's happened is, soon after I transfer the money from PayPal to my bank account, it's frozen. My money transferred To my account Turns to a black hole ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ On these discrepancies, I put it to the test by heading on to Galaxy Mall 3 where there is a BCA ATM. I go ahead with a withdrawal using my Mastercard. The ATM screen shows "your card is not usable any more". I take a photo of the ATM screen. I take a video of me putting the card in the ATM, going for the withdrawal, and the same message appearing on the ATM screen. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ On a return visit to the mall, I head for the Ranch Market Foodmall. I go for a reattempt to bill my card for my groceries. The Visa / Mastercard terminal shows "do not honor". My Mastercard neither works at an ATM, nor when going for the chip reader. I take a photos, and a video of the terminal rejecting my purchase with my card in the reader. It's confirmed. I cannot withdraw my money, nor make any purchases with my card. The email from Payoneer says Wirecard is insolvent on Thursday. The Visa / Mastercard terminal device is linked to the same company as the one linked to my frozen funds. It says Wirecard on the terminal screen, and sticker on the side of the unit - the terminal is operational at the grocery store. This doesn't explain why my money transferred to my account is inaccessible, and the Visa / Mastercard Wirecard terminal is in use, in the field, without being recalled or frozen too. Mark Berchowitz ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This is a redeployment of my same review published on Trustpilot at https://www.trustpilot.com/reviews/5ef827747dd753032477db32 only this version has my supporting documents &o images included Refer to my Google Drive folder https://drive.google.com/drive/folders/19MvYlSAZHvFiW0DIL8ex-gkNDB53vZHc as a "mirror" on the full set of content &o documents for this review”

Paypal 1 star review on 5th September 2020

Helpful Report

Posted 4 years ago

“access to my money, rendered inaccessible Following an implementation with PayPal, my first customer makes payment via this channel 06 Dec, 2019. I link my US Community Federal Savings bank account x-1028 to my PayPal profile. I go ahead with my first transfer of funds from my PayPal profile to my bank account 01 Jan, 2020. It's the first of 62 successful transfers between my PayPal profile and my bank account. On 26 Jun, 2020 I get an email from PayPal ~7 months later: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "A recent transaction with your bank account ending in xx-1028 didn't go through. As a result, we have removed this bank account from your PayPal account. To re-add this bank account to your PayPal account, please confirm with your bank that all information is correct." ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ It's discovered this end, my bank account and / or linked Mastercard card(s) are frozen supposedly due to Wirecard AG filing for insolvency 25 Jun, 2020. It turns out the transfer from PayPal does go through to my account, from which my money can no longer be accessed, by me. I get an email from Payoneer my card(s) and / or accounts are unfrozen 30 Jun, 2020 as "the FCA has completed its audit and lifted the freeze". I go for restoring my prior working configuration with PayPal. How. Simply by re-linking my bank account PayPal delinks. Not so simple. My same account cannot be linked. PayPal respond on this as: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The type of Bank that you are trying to add is not compatible with PayPal. Withdrawals to this type of bank account may usually be declined by the bank. I recommend you add an account issued in US soil. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ PayPal's response is obviously incorrect. Proven 62 times in a row. And my account is a US account. I cannot gain access to my own money. First on the freezing of my cards. Then on the link between my PayPal profile and my bank account taken out. And without me being able to re-establish the link between the two. From one day to the next... I'm cut off from accessing my own money. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This is a list of PayPal transaction identifiers on the 62 successful transfers to my bank account supposedly "not compatible with PayPal" 0JN82331X1852724P 4JK3583207411591M 8XM67129H7034984X 0P512363NE844032T 3WC09483YA9719406 1PU77496KK143050L 6VC78836GP4806720 7NN55024GP4965130 3JY84797FM268072N 3TN49286KA201684T 31U73668N17596248 12652097CA766800Y 4RL22022AL6196022 3FX11419DG4293119 5KE80337JR763441F 2V808371K3295253G 1PV32361AT359382K 8W487526TJ015622K 2M661309CV8268229 9VP80159WP4319055 4VH2091421402514L 3MV14584WJ2809640 3G518221M85793218 5RG11095LH8931545 64X15032AU022392X 4K072363FK525932K 6P751192NH2549740 5H745055B6038761R 3SR241309F093662N 7N502980H91365510 8S257350F1263472J 5W111628CJ810963G 48N3826130304380T 8TD00391P7326121W 0AP6933945826160R 94338315FE702322H 4RV1762571020205U 8GF165456P290535W 5LA465115Y827725B 7MA09816W6291560R 83J57984UT499152S 4RT19812XX455560L 36J24805RC319961U 2T536081J0698624M 0T2743070J231994K 2EL0676605746934V 05991157VW8501457 90B28018LY759734T 0TJ013655U789745B 2PK36130UJ9382548 6MR964329V005262A 9TB53107DK698240D 4NH78510NM652132K 1HC555759B731253S 4MY71624GK5599119 0PR207935R658390V 972297378N2932527 5MG67520PM886484H 01P9192567769090G 2EU5400573682225G 2FV01715WK7156157 3W576351PN327024T ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Refer to my Google Drive folder https://drive.google.com/drive/folders/18-DRemdzyzg_EXvbNZUd9tBDxXlb5NoL for supporting documentation &o emails. This is a redeployment of my same review published on Google reviews at https://goo.gl/maps/wkAxnd7D3TSFWtGj9 that's edited by Google with all my supporting documents on this review removed”

Helpful Report

Posted 4 years ago

“Paypal knowingly let me purchase a product that was falsely advertised ,they let me pay £40 for a inferior product to that advertised after me complaining with difficulty (because at no stage can you have a conversation with a human or get a complaints phone number)they wanted me to pay additional money to return the crappy product with no guarantee of getting a refund then ask me to go through several hoops ,the seller should have sent me a returns envelope I know I was not the only complainant yet the seller hid behind paypal and to add insult to injury they said I would not get a refund because i did not follow their robotic instructions and then t he cheeky f ers wanted me to recommend them to my friends ,I would never recommend a company that refuses to have a human conversation with their customers . So do not trade with paypal unless you have no choice ,I find their customer care disgusting and are quite happy to watch you trade with scammers. My previous dealing s with paypal were good but I now hate this company.”

Helpful Report

Posted 4 years ago

“Paypal knowingly let me purchase a product that was falsely advertised ,they let me pay £40 for a inferior product to that advertised after me complaining with difficulty (because at no stage can you have a conversation with a human or get a complaints phone number)they wanted me to pay additional money to return the crappy product with no guarantee of getting a refund then ask me to go through several hoops ,the seller should have sent me a returns envelope I know I was not the only complainent yet the seller hid behind paypal and to add insult to injury they said I would not get a refund because i did not follow their robotic instructions and then t he cheeky f ers wanted me to recommend them to my friends ,I would never recommend a company that refuses to have a human conversation with their customers . So do not trade with paypal unless you have no choice ,I find their customer care disgusting and are quite happy to watch you trade with scammers. My previous dealing s with paypal were good but I now hate this company.”

Helpful Report

Posted 4 years ago

“- I jumped through all PayPal's hoops - My emails bare now being ignored - Account frozen as soon as I complained - Money on HOLD - even after a month - No buying or selling, I collect donations via PayPal - Solicitor action on the way DO NOT USE PAYPAL”

Helpful Report

Posted 4 years ago

“Are you looking for a good,fast and reliable hacker to help you with your Phone hacks Social media hacks Email hacks Bitcoin hacks Fake credit card sale Fake ID School/College result upgrade Credit score boost Paypal&Venmo hacks Clearing of Crime records Binary& Forex scam recovery Certificate from any School And a Lot More others. Contact Hack general now!!! Email: hackgeneral24 @ gmail . Com”

Helpful Report

Posted 4 years ago

“Fantastic way to pay for anything”

Helpful Report

Posted 4 years ago

“Paypal is a very efficient, serious and secure company. I have great confidence in her. Thanks to their existence I have been able to make purchases online.”

Helpful Report

Posted 4 years ago

“No phone no. They can't answer a simple question.”

Helpful Report

Posted 4 years ago

“Never any problems with PayPal as soon as I hav an issue with anythin they resolve it as soon as they can”

Helpful Report

Posted 4 years ago

“Been using for years ,mostly because you have no choice through eBay , they ,like eBay, have got really greedy with their fees now. However mostly it’s a useful thing to have. But I recently had my card misused without permission by a company, reported to bank who then reported it to PayPal as my card was on there, fair enough. Except PayPal froze my account until I can confirm my card. So I add my new card. But no, they want me to confirm a card that is now inactive and cancelled.so I try. But it obviously won’t let me. Can they help? No. Bloody useless 😒”

Helpful Report

Posted 4 years ago

“Paypal works very well for me in Kenya. I make and receive payments efficiently. The best part is that it is linked to our local mobile money network which makes it so easy to transfer money from my PayPal account to my mobile money account which is accessible in any part of my country.”

Helpful Report

Posted 4 years ago

“I like that you feel safe when you pay by PayPal”

Helpful Report

Posted 5 years ago

“I recently had problems getting a refund from a seller in China (yeah that old chestnut !). The item was faulty and after numerous e-mails containing pictures and video’s to & fro they told me to return the item “unwashed, unused & in pristine condition”. I replied that this was not possible because when I used it I discovered the fault and could I please have a postage paid label because it wasn’t anything I did that rendered it faulty. They didn’t reply, so that was when I escalated it to the PayPal resolution centre I.D No. PP-D-64161551. Again after numerous e-mails PayPal replied that “the seller has agreed for the item to be returned”. I pointed out that I had got to that stage before involving the resolution centre. They said “read the sellers terms and conditions”. I replied that if I paid the return postage of over £100 the seller could refuse to honour the refund because the item had been used. PayPal’s professional reply was “If I take a television back to a local department store I would be expected to cover the costs of the return”. My point of this review is to warn people that if they purchase goods from overseas they will get no protection from PayPal even if the goods were faulty.”

Helpful Report

Posted 5 years ago

“Paypals' customer service is so poor, Etheopia have decided to help with foreign aid.”

Helpful Report

Posted 5 years ago

“Paypal is no pal of mine! So many hacked accounts make this impossible to trust, no matter what they say this is not secure! When you are a victim of fraud they deny accountability. They love keeping your money on hold too, they say it's for security purposes but it's a whatever situation with them. Sold a legit item? We'll review that for 21 days thanks. Oh you want to now withdraw that? Give me another 5 days minimum just to make sure. Someone hacked your account and logged in on a foreign device in India and gone on a spending spree? Na that was you silly, were not liable for that. Customer service is actually shocking, literally people who will just read off a sheet and not actually give you a straight answer - that's if you can actually contact them. It's a shame they are the only way to do business with Ebay Anyway make your own choice. If you fancy your account being on sale on the darkweb then make sure your credit cards linked and be sure to sign up your family and mates, I hear they have a referral scheme.”

Helpful Report

Posted 5 years ago

“VERY EFFECIENT AND VERY HELPFUL”

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Posted 5 years ago

“Allows me to buy things , pay subscription all over the world”

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Posted 5 years ago

“If you like having hold on money for 6 months look no further. Paypal is the most shady operated business I have even felt with . They randomly hold funds for extensive periods of time to collect interest for themselves and give no explanation as to why ! Just yesterday I received a message saying they were done doing business with me for violating there policy (no additional detail) and they were holding my honest $1550 for 6months and then they would let me know how to get it . I contacted several people and finally got someone who had there head on straight . Ended up being a system fluke and they fixed it . You can’t be sending “system flukes “ to people that are trusting you as a bank . I am no longer going to do business with them due to irresponsible business practices and knowing now they can justify taking everything I have with absolutely no reason ! I am canning eBay on that not as well for the same type of practices !”

Helpful Report

Posted 5 years ago

Paypal is rated 2.0 based on 489 reviews