Paypal Reviews

Name: Paypal
Rating: 1.99

2.0 Rating 515 Reviews

23 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.0

Based on 515 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 9th October 2025

Jake Kelly

Paypal 2 star review on 18th September 2025

Saleem

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

Francisolivia771 At Gmail.com

Kelly Bale

Kelvin

Anonymous

Anonymous // 01/01/2019

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“So easy and safe to use only have to give them credit card details, not every company you buy from”

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Posted 4 years ago

“Shocking customer service please do not waste your time with these people”

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Posted 4 years ago

“Do not use PayPal! If anything goes wrong they wash their hands of you. I have found out to my cost. You get so much more protection from a credit card. Awful company!”

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Posted 4 years ago

“Had problem with scam...rang PayPal only to be told that I had paid for it by being a guest payer....,totally untrue ..also they were using my credit card for payments do not know where they got this from as I never use it for domestic purchases and I had never given it to them. I had 4 payments taken out each one getting bigger. No joy from PayPal at all customer service non existent...I contacted my bank and they have reimbursed me and are looking into the scam. Sorry pay pal I cannot give you any stars for your customer service unhappy customer from Bromsgrove”

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Posted 4 years ago

“I believe I talked to a very helpful lady called Angela- available on a Saturday morning which is great! She gave me very clear and concise instructions for registering a new card on the app, which turned out to be a bit of a longer process than expected. Thank you, Angela!”

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Posted 4 years ago

“JOSE is the one and only app which allows you to monitor and control all other social media apps. I say a very big thank you to them for their support. WWW . HACKERSPYVILLE . COM (320) 961 4598”

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Posted 4 years ago

“Overall good experience, just some little things The fee was higher then said on Paypal, not really fund of that. also payment towards me didn't really went smooth, this probably due to Paypal and their rules/policy's. Further i have to say that the live chat support really did its job to help me with everything. They do absolutely their best to help and support you trough the process. WWW . HACKERSCOURT . COM +1 (732) 903-5876”

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Posted 4 years ago

“This company is a disgrace!! They allow people to scam you and then take their side. No protection whatsoever. Avoid PayPal at all costs. Dreadful customer service too.”

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Posted 4 years ago

“Paypal seem to enjoy protecting scammers and ripping off their own customers. bought something from a UK company in the UK, item was shipped from a UK address but was not what i ordered. Paypal say it was a Chinese company and they are in china, sent all the evidence to them screen shots websites and shipping lable but they do not care, no refund and case closed, Who is the bigger scammer, the chinese company or Paypal”

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Posted 4 years ago

“PayPal clearly supports scammers. They don’t help their customers at all. Their customer service is dreadful and so unhelpful. If you use PayPal thinking you’ll be protected you really won’t be.”

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Posted 4 years ago

“Paypal me encanta porque ofrece seguridad a los datos, ademas es una gran plataforma para hacer uso del dinero de diferentes formas! Es muy confiable y muy explicita en los paso a seguir.”

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Posted 4 years ago

“We manufacture own products, localize Fullfilment and last 60 days had 0 chargebacks. PayPal is currently holding 500.000 usd since 180 days. Yesterday they sent an email saying that they were going to keep for longer with no end in sight. Reason being 1) we dropship (not true) 2) chargebacks received (0 in 60 days) 3) change in transactions volume ( we switched off PayPal because of the reserves) We processed 900 usd in 30 days and they are holding half a million usd to cover the risk of chargebacks.... Doesn’t make sense. We have a business with 42 people this actions are causing a lot damage to us mentally and financially. The best of all. No one seems to even bother to give us an explanation over the phone.”

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Posted 4 years ago

“I can't login into my account because I lost my phone number. No technical support, no help, nothing. They're impossible to reach UNLESS one can login into their account, but what if the problem is EXACTLY that you CAN'T login?!?!”

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Posted 4 years ago

“Aweful for everything to be honest stay well away, just use revolute”

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Posted 4 years ago

“I’m very disappointed to write this, as I have also had some good experience with them but be very careful with PayPal if you transfer some money to someone in a different currency, you receive an email stating in bold YOU HAVE PAID GBP 95.00 and very strangely, you are debited GBP 99.99 on your bank account. I called them, took about 50 minutes to hear excuses like ‘by the time you click on pay, the conversion rate changes’, ‘it’s a visa fee’, when the money was taken out of my bank account... whatever excuse that doesn’t make any sense. Do not use them for this and compare your email with your bank account! #paypal”

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Posted 4 years ago

“I was able to know my wife was cheating on me with a friend. Thank you very much hackerspyville for hacking into her phone and creating a spyware. If you also need help I recommend him to you. WWW . HACKERSPYVILLE . COM”

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Posted 4 years ago

“Stupid app, scam company..”

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Posted 4 years ago

“Had a few issues with sellers and PayPal sorted very quickly to get my money back”

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Posted 4 years ago

“Avoid this company. i sold 3 items on ebay last weekend. the buyer contacted me to say he bought the wrong size. so refund him the £2.50. PayPal immediatley restrict my account put a hold on £220 tell me i have lost my seller trust. they won't help me talk about this. there happy to take there over priced fee, and really don't care when i say i won't do any further business with them. we are in the middle of a lock down trying to survive, but because i refunded £2.50 to someone PayPal think this is good reason to hold £220 from me. good customer practice is only punished by PayPal disgusting company awful customer service 1 star given because -5 is not an option AVOID”

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Posted 4 years ago

“Not the biggest fan of changed interface I cannot find my Subscriptions”

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Posted 4 years ago

Paypal is rated 2.0 based on 515 reviews