Paypal Reviews

Name: Paypal
Rating: 1.99

2.0 Rating 515 Reviews

23 %

of reviewers recommend Paypal

Company Reviews

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Metrics

2.0

Based on 515 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 9th October 2025

Jake Kelly

Paypal 2 star review on 18th September 2025

Saleem

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

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Kelly Bale

Kelvin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paypal customer service is amazing!”

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Posted 12 years ago

“I think PayPal might have the nicest customer service agent I've ever talked too. Problem solved.”

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Posted 12 years ago

“Paypal customer service is amazing!”

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Posted 12 years ago

“Bad customer service, horrible experience, switching to Google wallet.”

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Posted 12 years ago

“A big shout out to the PayPal guys in Ireland I had a problem and within five minutes they had it sorted. Great customer service.”

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Posted 12 years ago

“Paypal has an entire customer service department to explain to you why they cannot help you. That's nice.”

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Posted 12 years ago

“Paypal could just make their customer service link to a page that says "you're screwed," but they prefer to say it individually, one-on-one.”

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Posted 12 years ago

“i'm going off on PayPal today. They're customer service sucks and they're delaying all my business transactions”

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Posted 12 years ago

“Paypal customer service is amazing!”

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Posted 12 years ago

“Paypal customer service is amazing!”

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Posted 12 years ago

“You have the slowest customer service ever. And you don't pay me any attention because I don't suck it up to your promos”

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Posted 12 years ago

“AskPayPal PayPal Worst customer service ever. On hold over 2 hours and counting. Shockingly bad.”

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Posted 12 years ago

“After over an hour of being on the phone to customer service, i have finally got my ebay and paypal accounts back up and running :D”

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Posted 12 years ago

“Just because you pay for a service doesn't mean they treat you like a customer:”

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Posted 12 years ago

“Wow! paypal have amazing customer service. Even at 6pm on a Sunday night. So good!”

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Posted 12 years ago

“First time the Paypal customer service rep was giving me attitude. Usually they are really nice.”

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Posted 12 years ago

“thanks for restoring my faith in humanity PayPal customer service”

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Posted 12 years ago

“Has anyone else has customer service issues with PayPal? I'm so irritated right now that I want to stomp on my phone.”

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Posted 12 years ago

“PayPal's customer service provides great security, but it's just a little too much for simple tasks. Faster/easier to make a new account.”

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Posted 12 years ago

“your customer service is a disgrace. Poor poor service.”

Helpful Report

Posted 12 years ago

Paypal is rated 2.0 based on 515 reviews