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Paypal Reviews

2.0 Rating 490 Reviews
24 %
of reviewers recommend Paypal
Company Reviews Questions Metrics
2.0
Based on 490 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 16th June 2025
WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam
Paypal 1 star review on 2nd June 2025
WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company
Paypal 1 star review on 25th May 2025
Francisolivia771 At Gmail.com
Paypal 1 star review on 25th April 2025
Kelly Bale
Paypal 1 star review on 20th April 2025
Kelvin
Paypal 5 star review on 18th April 2025
Richard
Paypal 1 star review on 15th April 2025
Brittany
60
Anonymous
Anonymous  // 01/01/2019
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Kristi Middleton
Unverified Reviewer
“First time the Paypal customer service rep was giving me attitude. Usually they are really nice.”
Helpful Report
Posted 11 years ago
Catie S.
Unverified Reviewer
“thanks for restoring my faith in humanity PayPal customer service”
Helpful Report
Posted 11 years ago
Caity
Unverified Reviewer
“Has anyone else has customer service issues with PayPal? I'm so irritated right now that I want to stomp on my phone.”
Helpful Report
Posted 11 years ago
Evan Price
Unverified Reviewer
“PayPal's customer service provides great security, but it's just a little too much for simple tasks. Faster/easier to make a new account.”
Helpful Report
Posted 11 years ago
Kirk C Wickenden
Unverified Reviewer
“your customer service is a disgrace. Poor poor service.”
Helpful Report
Posted 11 years ago
Jay Pickett
Unverified Reviewer
“customer service is the best! Thanks for getting my money back!”
Helpful Report
Posted 11 years ago
Christina L.
Unverified Reviewer
“you're re-defining poor customer service, as soon as someone will pick up your phones, i will be canceling my acct.”
Helpful Report
Posted 11 years ago
Avashen Pather
Unverified Reviewer
“PayPal has the best customer service. I emailed them, they responded and then called me from America to check if I received the email.”
Helpful Report
Posted 11 years ago
Pockerchicory Farms
Unverified Reviewer
“By contrast, excellent customer service today at PayPal.”
Helpful Report
Posted 11 years ago
Justin LeVan
Unverified Reviewer
“the worst customer service I have ever delt with. On hold for over 1 hour and have not heard from anyone.”
Helpful Report
Posted 11 years ago
Paypal is rated 2.0 based on 490 reviews
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