PC World Reviews

Name: PC World
Address: DSG Retail Ltd, Maylands Avenue, Hemel Hempstead
Rating: 1.56

1.6 Rating 317 Reviews

14 %

of reviewers recommend PC World

Company Reviews

Questions

Metrics

1.6

Based on 317 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

ph:+44-34-45611234

Email:

customer.services@pcworld.co.uk

Location:

DSG Retail Ltd, Maylands Avenue
Hemel Hempstead
HP2 7TG

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PC World 1 star review on 13th November 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife and I purchased a dvd player from your Leigh Store - I am very particular and like information about products that I am interested in and appreciate good service when I'm buying. I was very impressed by Devon at the Leigh store and felt that, he was very knowledgeable and answered all my questions whilst adding further information about various products. Before retiring I worked in the Legal profession sometimes dealing with consumer issues- My wife and I were very impressed - You don't often get that kind of service when purchasing these days. Regards”

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Posted 5 years ago

“dedicated staff”

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Posted 6 years ago

“Had a great service from them on this occasion. Can't fault the value and service.”

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Posted 6 years ago

“got some headphones were realluy informative and helpful.”

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Posted 6 years ago

“quick service”

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Posted 6 years ago

“Whilst we had a few problems getting the right product, they immediately replaced with another without any problems or quibbling.”

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Posted 6 years ago

“Better prices”

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Posted 6 years ago

“i have purchased many items and every time delivery as expected goods working etc”

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Posted 6 years ago

“I'm in the Crawley branch as I'm writing this and we have been waiting for 34 minutes for assistance and when asked we were directed to one person, to the next. Finally a gentleman has come and offered to assist and is being helpful. Maybe they knew I was writing this review??”

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Posted 8 years ago

“great customer service you have there pc world”

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Posted 10 years ago

“Currys PC World Canterbury thank you for your brilliant customer service (this time)”

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Posted 10 years ago

“PC world gave the most amazing customer service yesterday.”

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Posted 10 years ago

“We visited the store last week to pick out a laptop for our daughter. The staff was all very knowledgable and helpful. We ended up going home to double check the colour that she wanted so we ended up buying it online. We got free delivery and the laptop came in 4 days. Would def recommend if you want to save on a computer.”

Helpful Report

Posted 11 years ago

PC World is rated 1.6 based on 317 reviews