Pediwear Shoes Reviews

Name: Pediwear Shoes
Address: Unit 595, 37 Westminster Buildings, Theatre Square, Nottingham, Nottinghamshire
Rating: 4.88

4.9 Rating 6,600 Reviews

98 %

of reviewers recommend Pediwear Shoes

4.9

Based on 6,600 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

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Pediwear Shoes 5 star review on 18th March 2026

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish I could. I'm waiting since mid-February. Unfortunately, Pediwear went cheap and used Royal mail to delivery my goods. Even thought it was a whopping 20 pounds of delivery costs. I need to wait another week(march 24th) before having declared the goods lost in transit and eventually re-order..or go somewhere else”

Helpful Report

Posted 5 years ago

Dear Customer Thank you for taking the time to leave your review. As a small family run business, customer service is very important to us - and wherever possible we will endeavour to resolve any issues our customers encounter. It is particularly concerning since we know you are a valued regular customer. Our shipping methods are very carefully considered in order to provide reliable cost effective shipping. They are based on two decades of experience shipping world wide including feedback and reviews from our customers. It would simply not be in our interests or that of our customers to choose cheap unreliable couriers. The cost of shipping by Royal Mail to us was £24, £4 more than we charged you. Your order contains heavy glass jars which incur additional cost, since we are charged by weight. We reduced the shipping cost for you and actually charged you less than we should have. We think the shipping rate for your order was very competitive. As we are all aware there is a world wide pandemic affecting so many aspects of our lives at present. This has resulted in some delays in deliveries world wide, with delays at customs being a particular problem in Canada. This problem has not affected all orders, but unfortunately yours seems to have been one of them. We have kept you informed with prompt responses to your emails and promised a refund on 24th March at the point when the item will be considered officially lost. In addition to this, in the last week, we have developed and implemented a new system which monitors our orders after despatch, in order to assist customers with delayed orders. We are also actively considering a change to DHL for deliveries to Canada, as you are aware. Please allow us to reiterate our shared frustration that this order has taken so long, and repeat our commitment to providing your refund if the parcel has not been received in three days time. Your sincerely Mike Small Pediwear

Posted 4 years ago

“Great store with customer-oriented service. Polite and efficient staff. Great experience.”

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Posted 5 years ago

“Excellent sneakers, for a foot length of 29 cm, size 9.5 fit perfectly. The patina looks beautiful. Many thanks to the Pediwear team!”

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Posted 5 years ago

“Always get great service from Pediwear- that’s why I go back!”

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Posted 5 years ago

“Excellent products and experience. Will use again.”

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Posted 5 years ago

“amazing shoes”

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Posted 5 years ago

“Fast shipping service from Pediwear and wonderfully made boots (at once sturdy and luxurious) by Heschung. I'd say an A+ all round!”

Pediwear Shoes 5 star review on 3rd March 2021

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Posted 5 years ago

“Sehr empfehlenswert.”

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Posted 5 years ago

“Very nice bag and good quality, it really met my expectations!”

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Posted 5 years ago

“Everything was perfect.”

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Posted 5 years ago

“What an absolute pleasure to deal with. Great communication throughout the transaction and fast delivery to Australia. Love my new shoes.”

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Posted 5 years ago

“Shoes are rally nice, but i bought them in December 2020, because of a transport issue (which i did not cause) the deal was repeated in January 2021. This turned out to be not a fantastic idea because of the brexit. Because of that i had to pay a massive amount of tax and fee (about 80 euro!!). It would be a great thing, if you find a way to send your shoes from somewhere inside the european union. Will i order again? I do not know because of the taxes...”

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Posted 5 years ago

“Highly recommended and great service!”

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Posted 5 years ago

“Excellent company easy to work with no hassle or fuss you get what you want on or before the date specified. Have used a number of times and will carry on doing so. Great work thank you.”

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Posted 5 years ago

“Great service and all delivered quickly way down here in little old New Zealand. Great company to do business with. Thank you.”

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Posted 5 years ago

“Great service and fast delivery to Australia. Cannot recommend highly enough!”

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Posted 5 years ago

“Waiting for delivery more than one month and counting... no mention of possible long delays on their website... I had to waste lot of time in writing emails to them and tracking package... and ... they offered to just refund shipping cost... I wonder how they could even ask to pay for shipping... I can not recommend.”

Helpful Report

Posted 5 years ago

Dear Customer We are sorry to receive your review of our services. Customer service is very important to us as a small family run business, we do not want any customers to be left so dissatisfied. During a global pandemic and with Brexit only just recent history, we have found deliveries to be very unpredictable. Some are arriving on time, others are being delayed as you have found. We provide a tracking number at the time of despatch, but unless a customer contacts us we have no way of being aware of any delay in delivery. As soon as you contacted us we contacted Parcelforce and shortly afterwards instigated an investigation with them. However, having reviewed our communications with you I am very sorry to have found that we were indeed below our usual standard, having promised information by certain times on more than one occasion which we did not deliver. I hope you will accept our apologies and assurances that this is most unusual. I note that we provided detailed information regarding the situation on each occasion we replied to you. In summary we accept and apologise for the failure in our communications. We refunded your shipping very early on in this process. We retain responsibility for ensuring the delivery of your boots and I have spoke to our time to ensure there are no further failures in our response times. We are sorry that your experience has not been of our usual high standard. Kind Regards Mike Pediwear

Posted 5 years ago

“Just an Awesome Goodyear Welted dress shoe for the price. I look good so that makes me feel good.”

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Posted 5 years ago

“Great service and delivery Very friendly helpful staff”

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Posted 5 years ago

“everything as always top”

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Posted 5 years ago

Pediwear Shoes is rated 4.9 based on 6,600 reviews