Pediwear Shoes Reviews

Name: Pediwear Shoes
Address: Unit 595, 37 Westminster Buildings, Theatre Square, Nottingham, Nottinghamshire
Rating: 4.88

4.9 Rating 6,600 Reviews

98 %

of reviewers recommend Pediwear Shoes

4.9

Based on 6,600 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

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Pediwear Shoes 5 star review on 18th March 2026

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service.”

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Posted 4 years ago

“Such service was was impeccable and quick delivery was good here our kid the price was alright also the the Ashwood travel leather holder is good quality and just what I needed Mrs Lynn DAY”

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Posted 4 years ago

“Excellent customer service. They keep the customer informed of the progress of their order every step of the way. I would highly recommend this company and I will certainly be purchasing from them again.”

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Posted 4 years ago

“非常に親切で安心感のある対応でした。”

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Posted 4 years ago

優しい言葉をありがとう。

Posted 4 years ago

“A fantastic customer service . I had a very good experience with this company . I needed to to change the hat I bought and they were very helpful and patient . I had several e mails letting me know what was happening . The new hat is on its way now . Free postage and waiver of a small extra cost . How lovely to be treated so kindly and efficiently . Thankyou Simon and your team”

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Posted 4 years ago

Dear Customer Thank you for your kind comments, I have forwarded your review to Simon. We hope to be of service again. Kind Regards Mike Pediwear

Posted 4 years ago

“An excellent service with high quality products. Overall a great value for the price.”

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Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

“-Fantastic customer service that exceeded all my expectations! Thank you!! -Great product and packaging including a personal letter -Only thing I would change is the shipping. For Switzerland it is better to use DHL,UPS,Fedex,etc. because the customs clearance and duties payment process is much smoother with them.”

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Posted 4 years ago

“The shoes are very comfortable and well-made. The pediwear staff were helpful, friendly and knowledgeable. I would not hesitate to buy shoes from this company again and recommend it to my friends.”

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Posted 4 years ago

“It is always a pleasure to do business with Pediwear. Ordering is made very easy and I always receive my purchases in a timely manner.”

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Posted 4 years ago

“I didn’t receive the shoes yet !”

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Posted 4 years ago

Dear Customer Thank you for your review, we are sorry to hear your parcel has not yet arrived. I have checked the tracking details we provided with your order. These indicate that there was a problem with the addressing of your parcel - your local courier is waiting to have the full address confirmed. Have you tried contacting them? I have asked our brand manager David to contact you today with the full details. We have provided the address details as you relayed to us with your order, so it is puzzling they should consider this incomplete. David knows our courier operators well and will assist in ensuring your package arrives as soon as possible. Kind Regards Mike Small Pediwear

Posted 4 years ago

“2star mainly based on what happens when you buy a pair of shoes online from them these days. In the olden days you would try a pair of shoes on in the shop, walk up and down a few times and say no, they're not quite right. I did that at home and sent these shoes back and was deducted 30% as they couldn't be sold as new. So beware everyone - don't buy from these people unless you are sure they are going to fit, as any sign of you having actually tried them on, like a crease in the leather, will mean you won't get a full refund. I'll not be shopping with them again”

Helpful Report

Posted 4 years ago

Dear Customer Thank you for leaving your review. As a small family run business we depend upon our reputation for excellent customer service. It is disappointing for us whenever a customer has an unhappy experience. I recall these shoes being returned as it is quite rate to see footwear with such deep creases being returned expecting a full refund. We have a specific process for assessing returned shoes which involves me personally assessing all items which have any signs of wear. By assessing each pair personally it assures a degree of consistency with our responses. You will appreciate with 40 years of experience operating a retail shop and 20 years of selling online, we are aware of what to expect from a pair of shoes which has been tried on carefully. One of the boots you returned had 3 deep creases across the vamp/front. These suggest a poor fit (which may be why you returned them) but it is also very clear that you were not careful when trying them on. They can only be treated as used goods now, and sold at a much reduced price. This is in contrast to the vast majority of our returns which are offered full refunds. It is certainly not true to imply that our customers should expect partial refunds for minor issues as you have implied in your review. We would have been well within our rights to refuse any refund. Instead we offered you a partial refund as a good will gesture, in the hope that you would appreciate our position. We are very sorry that you have not appreciated our goodwill gesture as it was intended. It would be a shame if this episode were to put you off buying online in future - but we are confident that we have treated you fairly in relation to this return. Kind Regards Mike Small Pediwear

Posted 4 years ago

“As so often seems to be the case with proud Yorkshire towns and cities, this company do a very good job and are a pleasure to deal with. Mephisito shoes don't grow on trees in the UK and I appreciate being able to buy them from Pediwear”

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Posted 4 years ago

“Prompt delivery. Excellent customer service. I also appreciate that they don't constantly bombard you with emails after using their services.”

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Posted 4 years ago

“Excellent Mephisto shoes and also service from Pediwear”

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Posted 4 years ago

“Very pleased with Pediwear, although there was a Brexit delay I was kept informed all the way. When I received notification of delivery they arrived the following day. Great service and pricing, thank you.”

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Posted 4 years ago

“The shoes (mfg in France) were caught up in early post Brexit import customs delays. I was kept informed by Pediwear with realistic promises. Much appreciated their work in what were difficult times for importers. Once delivered the shoes were exactly what I wanted and at a good price.”

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Posted 4 years ago

“Good products supplied with excellent personal service.”

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Posted 4 years ago

“Very nice shoe tree from Tricker‘s”

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Posted 4 years ago

“Beautiful shoes. The size is also perfect. I'm looking forward to wearing it. I want to order again.”

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Posted 5 years ago

Pediwear Shoes is rated 4.9 based on 6,600 reviews