Pediwear Reviews

4.9 Rating 6,529 Reviews
98 %
of reviewers recommend Pediwear
4.9
Based on 6,529 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Pediwear Reviews
Visit Website

Phone:

01422 367609

Email:

msmall@pediwear.co.uk

Location:

24 Westgate HALIFAX, HX1 1DJ

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Seems like they put an order from their supplier when they get one themselves. Have ordered shoes from them 2 times and it took about 10-12 days before they even started shipping (and than add 7 days for the slow shipping method (parcel force) ordered a package from china the same day with DHL that arrived before! Good is that they have discounts for returning costumers and free shoe blocks.
Helpful Report
Posted 10 years ago
Ordered item..... Waited two+ weeks... Nothing arrived. Had to call you to 'remind you' to actually post it!!! Product fine.
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Posted 10 years ago
The service was fast and efficient. The customer support could have been better.
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Posted 10 years ago
Issues with order system and hence orders can be missed or not processed correctly. The onus is back on the purchaser to double check the order. Otherwise, a reasonably good selection at competitive pricing. Reply to Mike: Dear Mike, Thanks for your reply. My opinion has not changed at all, my experiences (x3) have all been bad with Pediwear. Firstly one of my items was cancelled, then an order (my very first one) was left unattended for over 2 weeks. Then when I followed up the non delivery of the shoe tree which I rightly selected the blame was passed back at me for not selecting the option. You have now implied yet again, that I'm somehow not capable of following simple instructions (despite the fact that I'm familiar with the ordering system as this was not my first order) and would not consider that there could be a slim possibility that your system simply failed to record an order correctly. Frankly, I'm now not only disappointed but also quite frustrated. I was trying to give an open and honest feedback but at the same time tried to be fair despite the three bad experiences I had with Pediwear.
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Posted 10 years ago
The item ordered was well protected/packaged
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Posted 11 years ago
Your delivery arrangement is bad so that I cannot catch up an important ceremony with my new shoes. I regret about this for my 1st experience in Pediwear. I hope you can do something to make me confident to Pediwear again.
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Posted 11 years ago
pity about delivery .
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Posted 11 years ago
The purchase experience was easy enough. Shipping time not bad considering coming from overseas. The boots I ordered which are Pediwear brand are only okay. They look nice and the materials seem pretty good quality
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Posted 11 years ago
but goods slightly damaged.
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Posted 11 years ago
I usually use this website to order the shoe. Especially, paraboots,sanders, and else. The response and contact which I'm much satisfied, but,It doesn't apply stock status. Please improve it and need more varieties. Thank you. Masatoshi from Japan
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Posted 11 years ago
but patchy service
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Posted 11 years ago
great service but some shoe care products have misleading shipping costs
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Posted 11 years ago
from the picture thought the colour was darker.
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Posted 11 years ago
In an age where we are used to receiving deliveries from amazon and from apple for instance the 2-3 weeks I had to wait for the shoes was just not acceptable especially as they were quite expensive. Otherwise i was fairly pleased but the website could be much improved too but it wouldn't stop me going back whilst the delivery delay would give me second thoughts. The shoes were exactly as described and arrived safely.
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Posted 12 years ago
but???
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Posted 12 years ago
On the positive side: The Loake shoes are really fantastic. Well built and will probably last several years of wear. Well packaged. Very nice with the free gifts and membership which give discount on future purchases. Shipping cost are reasonable and price is competitive. On the negative side: Pediwear has some areas which should be improved; The site - Its not easy to navigate or get a good view on the shoes, but do you know what you're after you should be fine. A 360 picture or at least a few more pics on the shoes from different angles would improve the shopping experience. Deliverance: My expected deliverance date was not fullfilled. I had to contact them twice to get the order shipped. The reason for not being shipped - I also ordered a pair of socks which was not in stock. BUT my mails to customer service were promptly and politely replied to - and once socks removed from order, it was shipped the same day. It would have been nicer if they were more pro-active, and suggest to take out items that holds the main goods from being shipped. Conclusion: I will probably buy my next pair of shoes from them.. :-)
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Posted 12 years ago
I waited 16 genius received things.And I payment 18GBP.thank you!!
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Posted 12 years ago
I found the product to be of good quality. However the time it took to deliver the product was over 8 days which I was disappointed in especially as the company is in the UK.
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Posted 12 years ago
Courteous and helpful staff. But my order was delayed for two weeks. Shoes were defective. My next order depends on the end of story with exchange defective shoes.
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Posted 12 years ago
Delivery, kindness of staff was good. However, there were wounds on the shoes. This part is a pity.
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Posted 12 years ago
Pediwear is rated 4.9 based on 6,529 reviews