Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Pen & Paper 5 star review on 27th September 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazingly quick delivery. Items exactly what I wanted. Thank you very much!”

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Posted 9 years ago

Thank You for your review. Merry Christmas Pen & Paper

Posted 9 years ago

“Excellent company ! When the item I ordered was out of stock I wa immwdiately emailed and offer a very similar but higer priced item AT NO EXTRA COST TO ME ! How many other companies would do that ? ... none that I know of ! Most would just want to refund you and probably loose you business too, as you would look elsewhere. This firm will definitely get my custom in future for it's excellent customer service, it really DOES care about the customer, a rare thing indeed these days, Thank you very much "The Pen & Paper"”

Helpful Report

Posted 9 years ago

Thank You for your lovely review. Merry Christmas Pen & Paper

Posted 9 years ago

“Absolutely gorgeous pen. competitive prices and excellent service”

Helpful Report

Posted 9 years ago

Thank You for your review Merry Christmas Pen & Paper

Posted 9 years ago

“I am very pleased at being able to acquire a refill for my Sea Gems pen which I find invaluable. Amber at The Pen & Paper, Cardiff went out of her way to help me, the response to my request was swift and efficient and I recommend their services.”

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Posted 9 years ago

Thank You For Your Review Paul Merry Christmas Pen & Paper

Posted 9 years ago

“Great value purchase and prompt delivery.”

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Posted 9 years ago

Thank You for your review. Merry Christmas Pen & Paper

Posted 9 years ago

“Fantastic price for my cross botanic a pen. Quick delivery!”

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Posted 9 years ago

Thank You Stephen. Merry Christmas Pen & Paper

Posted 9 years ago

“I ordered some fountain pen cartridges which came carefully packed and in good time. Very good service Thank you”

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Posted 9 years ago

Thank You for your review. Merry Christmas Pen & Paper

Posted 9 years ago

“Quick delivery , packed well , efficient service.”

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Posted 9 years ago

Thank You Philip Pen & Paper

Posted 9 years ago

“Absolutely brilliant from start to finish. Extremely helpful on the phone and order arrived mega quick. Thank you and I love the set.”

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Posted 9 years ago

Thank You Jackie for your lovely review. Pen & Paper

Posted 9 years ago

“Good prices. Quick delivery. Will definitely shop again!”

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Posted 9 years ago

Thank you for your review :) Pen & Paper

Posted 9 years ago

“Beautiful pen at a fantastic price. Very quick delivery and very well packed. Thank you.”

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Posted 9 years ago

Thank You Angela for your review. Enjoy the pen :) Pen & Paper

Posted 9 years ago

“Great service, good prices and order was dispatched very quickly. Would recommend!”

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Posted 9 years ago

Thank You Russell :) Pen & Paper

Posted 9 years ago

“Great quick efficient service. Staff are very helpful.”

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Posted 9 years ago

Thank You For Your Review Pen & Paper

Posted 9 years ago

“Quick Delivery & Very Good price. Happy with my Purchase :)”

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Posted 9 years ago

Thank You for your review Karen Pen & Paper

Posted 9 years ago

“The fountain pen is beautiful, it arrived quickly and was packed securely. Thank you very much xx”

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Posted 9 years ago

Thank You Bridget For Your Lovely Review :) Pen & Paper

Posted 9 years ago

“Quick delivery and a very good price for my cross botanica pen.”

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Posted 9 years ago

Thank you Louise Pen & Paper

Posted 9 years ago

“Never had any problems with the Pen & Paper. Have ordered on numerous occasions where the staff have been very helpful and quick delivery.”

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Posted 9 years ago

Thank you Rebecca for your review. Pen & Paper

Posted 9 years ago

“Good prices for fountain pens. Delivery was quick!”

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Posted 9 years ago

Thank you Jemma Pen & Paper

Posted 9 years ago

“Enjoying My New Lamy Safari Neon Lime Fountain Pen. Quick Delivery!”

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Posted 9 years ago

Thank you for your review :) Pen & Paper

Posted 9 years ago

“Bought a gorgeous Yard O Led viceroy pocket Victorian ballpoint pen which came with free first class delivery! Quick reliable service.”

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Posted 9 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews