Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Pen & Paper 5 star review on 27th September 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my Cross Botanica Pen. Excellent price & fast delivery!”

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Posted 10 years ago

Thanks martin. Hope you are enjoying your cross botanica pens. They have lovely patterns. Pen & Paper

Posted 9 years ago

“Great prices on pens and got an extra 10% off my first order when I subscribed. Very quick delivery, will recommend to family and friends.”

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Posted 10 years ago

Thank you Brett for your review Pen & Paper

Posted 9 years ago

“Prompt delivery and I'm really pleased with my pencil case. Lovely quality.”

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Posted 10 years ago

Thank you Sally :) Pen & Paper

Posted 9 years ago

“It's always a pleasure buying from Pen and Paper, either online or on the 'phone. Service is friendly and efficient, stock is always good, pens and accessories arrive very promptly.”

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Posted 10 years ago

Thank you Michael for your lovely review :) Pen & Paper

Posted 9 years ago

“Excellent store , bought many products. Love looking at all the lamy pens.”

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Posted 10 years ago

Thank you Julie for your review. Pen & Paper

Posted 9 years ago

“Fast delivery, the best price I could find and, best of all, from a shop not far down the road from me.”

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Posted 10 years ago

Thank You Daniel for your review :) Pen & Paper

Posted 10 years ago

“Wanted a reasonably priced "branded" pen for a male colleague & this was an excellent choice! Service was wonderfully efficient too. Would recommend”

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Posted 10 years ago

Thank you Diane for your lovely review. Pen & Paper

Posted 10 years ago

“Website very good and easily navigated, ordering system good and delivery very quick and free, no issues, happy with overall service. Products also very good.”

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Posted 10 years ago

Thank you Michael for your review. Pen & Paper

Posted 10 years ago

“Bought a Lamy Scala Blue Black Special Edition at a great price. Great communication and customer service of the highest order. Would happily buy again.”

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Posted 10 years ago

Thank you Asif for your lovely review. Pen & Paper

Posted 10 years ago

“Great firm to deal with as they give quick delivery and combine postage on multiple buys. Very pleased with my pens, thank you.”

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Posted 10 years ago

Thank You Sandra for your great review. Pen & Paper

Posted 10 years ago

“Recently bought a cross rollerball pen which is brilliant to write with. Excellent service.”

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Posted 10 years ago

Thank you Lorainne for your review. Pen & Paper

Posted 9 years ago

“I recently bought two Cross fountain pens to add to my collection. Not only was their price pretty special but the service and delivery time second to none! A wonderful shopping experience and next time I'm in Cardiff i will be sure to visit the store!”

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Posted 10 years ago

Thank you Richard for your lovely review. We look forward to you visiting the store :) Pen & Paper

Posted 10 years ago

“Bought a cross apogee pen which was excellent value , packaged well and delivered very quickly. Will be using again.”

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Posted 10 years ago

Thank you Wendy Jones. Enjoy writing with your Cross Apogee Pen :) Pen & Paper

Posted 9 years ago

“Always pleasent in the shop and wonderful to walk around looking at seeing what new products are in. Have also orderd online as im from wrexham and had no problems, very quick delivery.”

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Posted 10 years ago

Thank you Laura for your lovely review :) Pen & Paper

Posted 9 years ago

“Very pleasant shop to visit in Cardiff & the staff are always very helpful.”

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Posted 10 years ago

Thank you David. Pen & Paper

Posted 10 years ago

“Purchased a Cross pen which was great value and arrived well packaged. The customer care when I made contact regarding my order was fantastic nothing was was too much trouble and communication was efficient and polite. Definitely recommend this company.”

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Posted 10 years ago

Thank You Jackie Pen & Paper

Posted 10 years ago

“Great competitive prices for pens & quick delivery.”

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Posted 10 years ago

Thank You Jemma Pen & Paper

Posted 10 years ago

“Fab shop, every time i'm in cardiff i make sure i pop in. Have used the website a few times as i live in Swansea and had great service everytime i use it.”

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Posted 10 years ago

Thank You James Pen & Paper

Posted 10 years ago

“I needed some Waterman's ink cartridges of a specific colour. I have been writing with the same colour for some 40 years. Unfortunately, Waterman's have changed the names of their colour range. Amber was extremely helpful in finding the correct ink and letting me know all the details. I will certainly deal with Pen and Paper in future.”

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Posted 10 years ago

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Posted 10 years ago

Thank You Raymond Pen & Paper

Posted 10 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews