Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

Write Your review

Tell us how Pen & Paper made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pen & Paper 5 star review on 27th September 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, delivered promptly”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“I placed an order online and it was posted within 24 hours and arrived the next day.”

Helpful Report

Posted 6 years ago

Thank you Karen for your review :) Pen & Paper

Posted 6 years ago

“I was deliberating over the Conklin All American fountain pen because of some issues that online reviewers had mentioned and also couldn't decide on colour. Melissa checked my queries with the supplier and reassured me that earlier QC problems with the brand had been resolved. I ordered at a great price and my fabulous pen arrived within 2 days. Great company to deal with and when I eventually get to Cardiff again I'll definitely take a trip down the arcades to find the shop.”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“I was looking for a coral lamy for a long time...And here it is! I bought a couple! They soon dropped over my desk, well pakaged! LoL!”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Super efficient service and a great range of tempting items to buy.”

Helpful Report

Posted 6 years ago

Thank you Celia for your review :) Pen & Paper

Posted 6 years ago

“Fast delivery”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Prompt efficient impressive service. Happy to use again and to recommend to others.”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Very quick delivery and well priced- I found Pen & Paper to be efficient and good value”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Pen & Paper offered great value for money. They had exactly what I wanted and processed my order in quick time. Excellent customer services. I wouldn’t hesitate to recommend them. I’ll deffinetly be a returning customer. Buy with confidence . . .”

Helpful Report

Posted 6 years ago

Thank you Jonathan for your great review :) Pen & Paper

Posted 6 years ago

“Great customer service”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“this Lamy fountain pen is excellent for beginner and also there is no delivery fee which is perfect!”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Love the fact I can get the pens I want with the nibs I like. The ability to customize my order was wonderful! Just wish I lived on the same continent so I could visit!”

Helpful Report

Posted 6 years ago

Thank you Heidi for your review :) Pen & Paper

Posted 6 years ago

“Easy and clear ordering process and swift delivery.”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“First class service. Easy to order and prompt delivery. Would always recommend Pen and Paper.”

Helpful Report

Posted 6 years ago

Thank you Ronald for your great review & pic :) Pen & Paper

Posted 6 years ago

“Helpful and prompt delivery”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Excellent service and communication, buy with confidence from this seller.”

Helpful Report

Posted 6 years ago

Thank you Barry for your review :) Pen & Paper

Posted 6 years ago

“Great price on Kaweco pens and fast delivery.”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“As usual, swift, efficient service & delivery. Purchased products a delight & met, perhaps even exceeded expectations.”

Helpful Report

Posted 6 years ago

Thank you Peter for your lovely review :) Pen & Paper

Posted 6 years ago

“Visited this superb stationers some few months ago whilst in Cardiff. Total gem of a place. Amazing stock, eye catching displays and friendly knowledgeable staff. Customised my pen for me even though it wasn't expensive. Since then have bought more on line and had great service. Can't recommend highly enough”

Helpful Report

Posted 6 years ago

Thank you Martyn for your superb review :) Pen & Paper

Posted 6 years ago

“Placed my order before 3pm and it was dispatched on the same day, as promised. Very pleased with the quality of the items and the service received. I'll definitely be ordering from them again!”

Helpful Report

Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews