“Great if you're not in a hurry for your goods. Robot vac arrived 9 days after being ordered. Exactly as described though. After 8 days the parcel was with DPD and updates were frequent for the final 24 hours prior to its arrival.
I deducted a star because the website said 'same day dispatch' when I placed the order, and the following day I received an email providing a tracking number and saying the goods would be with me soon. I suspect Peng Gadgets order the goods in, once an order is placed with them, rather than holding the goods in stock. They notify DPD that a parcel is coming their way, but don't pass the goods to DPD until more than a week has passed.
Ultimately though, goods received and £165 saved, so worth the wait!”
“Customer Service was great!
Received my order (Samsung S20FE) before the initiated 3 working days.
Will surely order my electronics from PengGadgets. 😍”
“I was a bit hesitant at first because I had never purchased from them before but the item was well packaged and it arrived on time. They gave me a tracking number and I was constantly updated about my order which put my mind at ease. Great value for money”
“The Roborock I've received is good, but the delivery took 11 days. What is worse, for the first 10 days of delivery you only see "We have not received the parcel yet" on the DPD's tracking page.
While waiting for the delivery, I've actually found it £100 cheaper on amazon.de (https://www.amazon.de/-/en/dp/B08DHWLZSR/) - but PengGadgets didn't reply to my email to cancel the order, so I kept waiting for the delivery. If I'd new the delivery would take that long, I would probably order it from Germany instead.”
“Happy with the product I have received all in working condition. Was waiting for my porches over 2 weeks and the porchase came after I have contacted the saler.”
“My item parcel arrived in prefect condition but the delivery time was a bit too long for me. It arrived a bit later than the estimated time I was given”
