Peninsula Business Services Reviews

Name: Peninsula Business Services
Address: Peninsula, Victoria Place, Manchester, Peninsula, Victoria Place, Manchester, United Kingdom
Rating: 4.93

4.9 Rating 993 Reviews

99 %

of reviewers recommend Peninsula Business Services

Company Reviews

Questions

Metrics

4.9

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0808 501 6830

Email:

reviews@peninsula-uk.com

Location:

Peninsula, Victoria Place, Manchester,
Peninsula, Victoria Place, Manchester
United Kingdom
M4 4FB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In my ten years of trading, this is without a doubt the worst company I have ever dealt with. First and foremost, they refuse to take any accountability or responsibility to protect their own interests, even if it means screwing over paying customers like myself. I had a case that required me to pay for dismissal services. The supposed “expert” who consulted with me got all the dates and times wrong in the final outcome, drastically altering the course of the case. This resulted in the defendant getting away with dismissal. To make matters worse, one of the crucial bases for this outcome was the assertion that one of the witnesses was my wife's best friend, which was a complete fabrication with no evidence to support it. Shockingly, this was one of the main reasons cited for the outcome. From my experience, it seems that Peninsula wanted to take the easy way out to avoid pursuing any legal routes against the defendant for gross misconduct, even though all evidence pointed to their guilt. There were countless mistakes. They even redid the final outcome letter after realizing that all the dates and times of the incidents were incorrect. Yet, this still did not change the outcome, which makes no sense at all. Their initial excuse for the outcome was based on the notion that certain actions couldn’t be taken due to prior engagements. However, if the correct dates had been used, he would have been found guilty based on the actual evidence. This massive mistake ultimately cost me £250,000. Additionally, the contract they offered makes it virtually impossible to cancel. It is a five-year agreement that renewed in December 2023. I provided my six months' notice to cancel based on this significant error, and to this day, I am still receiving invoices. Peninsula has not canceled my contract and seems to expect me to buy my way out of the new five-year agreement, despite my clear legal cancellation in accordance with the terms and conditions six months prior to renewal. I urge anyone considering their services to think twice. My experience has been nothing short of a nightmare.”

Helpful Report

Posted 9 months ago

“This was our first real HR problem and I found that Peninsula delivered as they promised, they guided me well through the process and were always there for me. Samantha was my main contact and she was excellent.”

Helpful Report

Posted 9 months ago

“Great support on the phone with Karen”

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Posted 9 months ago

“Total scam! Stay away! They don't sell HR services as much as they sell a non sense contract that is impossible to get out of. My Contract auto renewed during the 6 months notice i gave them to cancel it. Had to cancel my CC to get rid of them. Do not waste your time and money on these con artists. They have business ethics. Do not believe positive reviews, they offer gift cards to customers who leave these reviews.”

Helpful Report

Posted 9 months ago

“Thank you Shelagh for looking query so promptly and providing me with answers .”

Helpful Report

Posted 9 months ago

“Dikachi Ateli carries out our H&S reviews and makes everything so easy to understand and is extremley thorough in her approach.”

Helpful Report

Posted 10 months ago

“Great service from Dikachi Ateli! Thank you for your help.”

Helpful Report

Posted 10 months ago

“Another professional and helpful visit from the team. Onyedikachi Ateli was knowledgeable and personable throughout the visit and really makes it easier to deliver results. Thanks a lot.”

Helpful Report

Posted 11 months ago

“Lynsay has been super helpful, the information provided and knowledge has helped me a great deal with an issue this evening thank you so much.”

Helpful Report

Posted 1 year ago

“We had the pleasure of hosting Onye from Peninsula for a Health and Safety inspection at our facility. Onye was exceptionally friendly and approachable, making the entire process smooth and comfortable. Her extensive knowledge in the field was evident as she provided us with numerous valuable tips to enhance our safety protocols. Onye spent half a day with us, thoroughly examining our procedures and offering insightful recommendations. Her expertise and positive demeanor made a significant impact, and we are grateful for her guidance. We highly recommend Onye for her professionalism and dedication to ensuring a safe work environment.”

Helpful Report

Posted 1 year ago

“Dikachi, has been super helpful, the information provided and knowledge is helping us move forward with the Audit”

Helpful Report

Posted 1 year ago

“This was first H&S Audit by Peninsula. I was very impressed with the communication via email prior to the audit. Thanks to Onyedikachi Ateli for her professional and warm approach on the day which help me to stay calm and made the visit a very good experience.”

Helpful Report

Posted 1 year ago

“We have been supported by Peninsula and Daniel Carr for the last year and a half. Daniel has helped us managed some challenging and complex cases taking time to understand our situations. He has made us feel reassured that we are following all processes correctly and has advised us so we feel confident to handle some quite challenging situations with confidence. We thank Daniel and the team for all of their support so far.”

Helpful Report

Posted 1 year ago

“The inspector DAKACHI executed her work professionally. Her voice of tone and approach of questioning and response to asked questions was excellent.”

Helpful Report

Posted 1 year ago

“Einaas, did exactly what she said she would do, thank you for your assistance in resolving my queries. Much appreciated.”

Helpful Report

Posted 1 year ago

“I spoke to Einaas - H&S Advisor, she was really helpful and understood my requirements, she updated our H&S immediately with the required information needed without any hesitation. Really helpful and took no time at all - really appreciate your help - thank you so much!”

Helpful Report

Posted 1 year ago

“it was a pleasure meeting Dikachi Ateli, very professionally and helpful.”

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Posted 1 year ago

“Karen Wilson was a great help and support through a challenging time. Her clear, effective, and comprehensive guidance made a potentially very stressful situation manageable.”

Helpful Report

Posted 1 year ago

“As a firm we have been with Peninsula a couple of years now and have had great support from the whole team. Daniel Carr has helped on a couple of longstanding matters and is always quick to respond and explain things thoroughly. Great service and thanks for your help!”

Helpful Report

Posted 1 year ago

“We have been using Peninsula since 2016 and have no complaints. Recently we had to renew our CHAS and due to some of the questions being quite complex, I found Einaas to be amazinly helpful and we flew through the accreditation process swiftly with no problems.”

Helpful Report

Posted 1 year ago

Peninsula Business Services is rated 4.9 based on 993 reviews