Personalised Jewellery Reviews

Name: Personalised Jewellery
Rating: 4.84

4.8 Rating 3,851 Reviews

97 %

of reviewers recommend Personalised Jewellery

4.8

Based on 3,851 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01745 822336

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Personalised Jewellery 5 star review on 16th January 2023

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a necklace as a gift for my mother who sadly lost her partner last year, I have been advised that this was dispatched over a week ago but I still haven’t received and I needed it by today as it’s her birthday. I’m disappointed with this but I’m hoping the wait will be worth it when it finally arrives.”

Helpful Report

Posted 5 years ago

“The service was fine - no complaint The quality of the tag was very poor and unacceptable to me I am buying a better tag from another company”

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Posted 5 years ago

“The jewellery itself was fine but my trouble was with the engraving however after two attempts finally got what I ordered . So yes I will use again”

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Posted 5 years ago

“Very slow to complete order.”

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Posted 5 years ago

“Fab gift great service”

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Posted 5 years ago

“It is a good quality product and the engraving looks very nice but the only reason I won’t give it 5 stars is because the delivery took too long.”

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Posted 5 years ago

“The item I purchased was pleasing.but when I tried to get in contact by phone as it did not arrive on said date I tried countless times over the following week to phone but to no avail so I can honestly say that I was upset.needs sorting out .”

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Posted 5 years ago

“Good service, however you can buy this bracelet at Amazon a lot cheaper”

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Posted 5 years ago

“pRODUCT IS AWESOME , BUT DELIVERY TOOK OVER A WEEK :(”

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Posted 5 years ago

“Item is perfect. Shame I paid for next day £6.99 delivery and for it to turn up a day late and no response to email sent asking what was happening with my item and what could be done to resolve the issue. Very disappointing as this was a gift for my daughter who had to suddenly have her dog put to sleep.”

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Posted 5 years ago

“Nice piece of jewellery but error on the spelling when etched. Fast turn around time and nicely packaged.”

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Posted 5 years ago

“Very quick response and order delivered within timescales”

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Posted 6 years ago

Hi Tia, I just noticed the 3 star review, despite positive comments, please contact us if anything was wrong with your Criss Cross Bangle.

Posted 6 years ago

“The speed of service was amazing and the engraving was perfect. Unfortunately the text was so minute that it was impossible to read. I appreciate that it is lot to fit onto an appropriate sized pendant but of not for the personalisation it would have been a little pointless.”

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Posted 6 years ago

“Absolutely love it , but came slightly chipped, devastated is an understatement”

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Posted 6 years ago

Hi Michelle, If you could please contact us with pictures we can look at a replacement or repair, as the item should have been perfect.

Posted 6 years ago

Personalised Jewellery is rated 4.8 based on 3,851 reviews