“Not nowing for 24 hours what my result wasn't useful. Understably they have to check the footage however the score could be released pending adjudication.”
“If it weren't be for my personal knowledge I wouldn’t have been able to pass the examination only with their course which is far from sufficient to be successful.”
Posted 7 months ago
Dear Matteo,
Many thanks for your comments. As a training company we value all feedback received, both positive and negative, using it constructively to improve the quality of all aspects of our service. We endeavour to ensure that all aspects of the course specification are included within the course material and will perform a further review of the course based upon your comments.
Kind regards
The Personal Licence Online Examinations Team
“Although I passed the exam (just with 72%), a number of questions were not covered in the study material and although I did 3 mock exams, getting 70%, 95% and 92.5%, again, quite a few questions came up in the actual exam which were not covered. I'm also a English native speaker but feel that the wording was not always clear, which I feel would cause problems for those who English isn't their first language.”
Posted 10 months ago
Dear Jonathan,
Many thanks for your comments. As a training company, we value all feedback received, both positive and negative, using it constructively to improve the quality of all aspects of our service. We endeavour to ensure that all aspects of the course specification are included within the course material and will perform a further review of the course based upon your comments.
“Sorry but there were times when the speech was very distorted therefore I could not understand what was being said on the modules.
Also the spelling was terrible - with spell check why would this be allowed to happen???
Also with the final exam I found that subjects had not been explained enough so answering the exam questions was difficult because it was either not covered or very flimsy answer”
Posted 1 year ago
Dear Susanne,
Many thanks for your comments. As a training company, we value all feedback received, both positive and negative, using it constructively to improve the quality of all aspects of our service.
We endeavour to ensure that all aspects of the course specification are included within the course material and will perform a further review of the course based upon your comments.
