PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,669 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,669 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Melanie Greaves

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always love to help a aussie small buisness . I found Petlab to be very quick in deliveries i love love the dog mat and it really does collect dirt from us n the dog n cats.Very easy to order n quick delivery.”

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Posted 3 months ago

“Awesome product! It smells great and works exactly as it states on the label. Our old girl use to have an excited pee problem 🤦🏻‍♀️ and I’ve used it all through the house now and also on the couch and I can’t smell any animal smells! We have just adopted a new fur baby Rosie and have used this for her accidents as we toilet train and it really is great and works, 5 out 5 paws here!! 🐶”

PetLab 5 star review on 30th January 2025

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Posted 3 months ago

“We have 2 Doxiepoos (Dachshund x poodle) and recently added 2 more dachshund’s due to our daughter’s house getting stuck by a large tree they are with us for 3-6 months until house is repaired 4 male dogs = pee , pee and more pee -enter our saviour Petlab eradicated the urine smell from all the areas the doggies visit we had gone through the A-Z of commercial and homemade products and remedies with little to zero success that is until we got onto Petlab its the real deal , it’s bloody brilliant & we couldn’t be happier with results.”

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Posted 3 months ago

“This stuff works but my yard was bad absolutely stunk the fist lot didn't kill the smell so second lot worked so thank you and I would recommend this product”

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Posted 3 months ago

“Love, love your product, will certainly be buying again, I was really astonished with the results.”

PetLab 5 star review on 29th January 2025

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Posted 3 months ago

“I am extremely happy with PetLab products, which I've found to be the best on the Australian market. They prevent cats returning to mark the same spot, which is the acid test. Clearly they work to remove all traces of urine. Don't waste your money on trial and error. Just go straight to PetLab.”

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Posted 3 months ago

“I purchased the petlab doormat. Unfortunately after two washes the backing ripped. Upon contacting the company they have sent me a replacement at no cost. Many thanks for their attention to fixing this problem.”

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Posted 3 months ago

Thank you Mary, we hope you enjoy your new mat and appreciate your support!

Posted 3 months ago

“Great product, smells great! Really helps when puppy has those little accidents during toilet training.”

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Posted 3 months ago

“Very happy with the value for money from the Enzyme Cleaner and Disinfectant starter pack that I purchased. It works so well I’ve already bought another one - pup was FIXATED on peeing on a particular floor tile in my apartment (why?) but after treating with both of these products, the tile is now safe!”

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Posted 3 months ago

“I recommend the carpet shampoo, it's kills most of the smell but takes a few applications.”

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Posted 3 months ago

“A Huge relief! After accidentally leaving our dog inside the house one night, we discovered a urine stain. After many tries to eliminate odour I purchased some of this product and it eliminated the problem! I am still finding out ways to use it to help around the house. So happy to have found this product.”

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Posted 3 months ago

“These rugs are great, so much less dirt in the house, and our good boy loves them. Another one is on the way!”

PetLab 5 star review on 26th January 2025

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Posted 3 months ago

“I do not wish to revise”

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Posted 3 months ago

“I’m very happy with the product. It cleaned up the stain and smell very nicely.”

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Posted 3 months ago

“Excellent product made house smell fresh”

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Posted 3 months ago

“This has been amazing, We have 3 dogs and it has helped to remove all odour. Very impressed with how it worked and how simple it was.”

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Posted 3 months ago

“A work colleague put me onto PetLab when I got my first puppy. The E.N. Zyme Solution was a godsend and saved my carpets in the property I was renting. The company that steam cleaned those carpets even commented on how clean they were! Now that I have a second puppy who is proving very challenging to toilet train, it once again has become my most used product in the house. I also use the Eco Laundry Liquid to clean their beds, blankets and toys. I just purchased the Outdoor Turf Disinfectant for my new rental property. I will continue to add to my PetLab collection!”

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Posted 3 months ago

“Product seems to be working. No more puddles in forbidden areas. Quick delivery of product.”

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Posted 3 months ago

“The product works really well. Most of all it leaves a pleasant fragrance and not a harsh smell like similar products. Thank you.”

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Posted 3 months ago

“I have 2 x muddy paws mats. One inside the back-door & one outside. They're great for my puppy who loves her puppy pool & digging holes. It stops those muddy paws walking through the house.”

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Posted 3 months ago

PetLab is rated 4.8 based on 2,669 reviews