PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,666 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,666 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Melanie Greaves

288

Anonymous

Anonymous // 01/01/2019

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“Amazing product! Completely eliminates that dog smell! It just doesn’t mask the odour, it makes it completely disappear, right before your nose! I use it everywhere, carpet, dog bed, veranda and even the car. ♥️”

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Posted 2 months ago

“This product is amazing. It actually works. No more odours.”

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Posted 2 months ago

“Wow, I was obsessed with the puppy smells throughout my house. Now gone and so quickly. The Eco Air Spray is amazing and smells so good. I also bought the Stain and Odour remover. I have used it on my hardwood floors, carpet and planning to use it on my front porch to sort a cat problem. It actually works.”

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Posted 2 months ago

“Great products which don't hide odours with a sickly sweet scent - everything is clean and smells and fresh”

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Posted 2 months ago

“I ordered 2 pet mats for inside my doors to stop muddy and wet pawprints. These mats are fantastic. I have washed one and it looks like new. Highly recommend.”

PetLab 5 star review on 14th February 2025

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Posted 2 months ago

“Great service and grear product. Has resolved the little unwanted oudours effectively. Will buy again!”

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Posted 2 months ago

“I have purchased the following products from you laundry liquid,carpet cleaner,healthy habit disinfectant spray,super concentrate stain and odour remover,i recommend the Eco Air Spray to complete your clean,it has a lovely fragrant of mint.My Latest purchase was the PetLab Pet Hair Rubber Broom.Cant wait to recieve broom so that i can start to use it.My unit smells clean,the carpets are clean and odour free.The pets bedding are odour free.When i use the laundry liquid the pet hair forms into tiny ball of fluff that are easy to remove.I recommend the above products.”

PetLab 5 star review on 12th February 2025

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Posted 2 months ago

“I ordered a small mat from PetLab as have tried others and have been so disappointed. Will buy the large one now I know this mat is perfect for those damp, mucky paws!”

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Posted 2 months ago

“The product was great no complaints. The only complaint I have is that they trick you into buying other products that you don't really want and then when you return it you have to pay for the postage.”

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Posted 2 months ago

“It has helped to remove the stain however has definitely not helped to stop the puppy from going there again!!”

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Posted 2 months ago

“The carpet cleaning product is truly really good but it does work as well as any other pet cleaning product. The enzyme cleaner is where I was left disappointed, it truly did nothing for me at all. It smells nice but unfortunately doesn’t work too well for me.”

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Posted 2 months ago

“We love PetLab’s products! They deal so well with pet smells and stains and leave our house fresh and clean. They’re really effective.”

PetLab 5 star review on 10th February 2025

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Posted 2 months ago

“Excellent products.”

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Posted 2 months ago

“Great product was recommended by a friend and I wasn’t disappointed.”

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Posted 2 months ago

“Best products and great prices. Struggled for so long to find products that didn’t just last for a few minutes and then the smell is back, with Petlab the smell goes away and has the house smelling nice and fresh all the time. Definitely recommend using their products.”

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Posted 2 months ago

“Has better results than expected, it really work to eliminate pet odours, very happy i purchased.”

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Posted 2 months ago

“thank youPetlab the smell in my rooms has dramatically changed, I will definetly be buying more and will try carpet cleaner next cheers sandra”

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Posted 2 months ago

“I'm loving all the Petlab products I've ordered! The stain and odour remover works well. The eco air spray works great to freshener the couches and pet bedding. The XL doormat is perfect for by the back door. And the throw blanket is perfect for protecting my daughter's bed when the dog decides to sleep on it. I wish I had've ordered more of them!”

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Posted 2 months ago

“Carpet cleaner is a game changer. Lifted old stains and smells great. Better than all other products we’ve tried including professional cleans.”

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Posted 2 months ago

“Brilliant product made my garden smelling fresh over the summer heat”

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Posted 2 months ago

PetLab is rated 4.8 based on 2,666 reviews