PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,669 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,669 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Melanie Greaves

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank goodness for Pet Lab. We recently started a renovation on a 100 year old property that unfortunately had numerous cats & dogs living in the rooms. The smell was unbearable. We ripped out all the carpet and used Pet Lab on all the floorboards and the smell is disappearing. Looks like we'll be able to save our 100 year old floors!”

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Posted 2 months ago

“I have tried many cleaning products to try and clean up my dogs urine and poos off my carpet and to remove the stink of the urine but with no luck and it was driving me crazy as l have spent many $$$$s . When I found out about the PetLab products l thought what the hell I will give it a shot . When my products arrived I sprayed it on a urine stain and I couldn’t believe how the stain just disappeared!! Absolutely amazing and I wouldn’t go back to any other cleaning agents . I am more than pleased !! Congratulations PetLab your product really does work. Thank you very much !!!!”

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Posted 2 months ago

“Exceptional service & products for parents of fur- babies!”

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Posted 2 months ago

“I purchased the E.N zyme solution and stain and odour remover , it has not gotten the odour of cat urine off my lounge and it has not deterred my cat from weeing on my other lounge , so I am a bit disappointed with it.”

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Posted 2 months ago

“Fantastic product. My cats are very happy. Smells fantastic It’s worth not having toxic cleaning products. Thanks Guys”

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Posted 2 months ago

“Petlab has saved my house! We have a male cavoodle that marks almost anything in sight. Nothing i tried could truly eliminate the odor, infact, it almost was making it worse. The smell was preventing is from enjoying our outdoor areas and giving me anxiety that visitors would think my house smelled of dog pee! Petlab works, your only regret is that you didn't try it sooner!”

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Posted 2 months ago

“We’ve put our grubby door mat in the back of our Subaru. Great for catching the water and sand after a trip to the beach, as well as providing a non slip surface for our dog. Love, love love this product.”

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Posted 2 months ago

“I used Petlab a couple of years ago with an older dog who was losing control. It was very effective and definitely worked to remove all odours . We now have a new puppy and Petlab has been a life saver . It totally removes all traces and prevents repeat accidents , plus it smells fabulous .”

PetLab 5 star review on 24th February 2025

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Posted 2 months ago

“I am happy with the cleaners and deoderisers. I am not happy that I order carpet shampoo and asked where would i buy the single or twin tanks referred to in the instructions. I have not received a real reply only a suggestion that indicates that I may mean a machine of some kind. This was certainly not indicated in the rndown on the product. Please advise.”

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Posted 2 months ago

“Great products for a piddly pup still learning toilet training!”

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Posted 2 months ago

“Love the mat it’s proven to be so beneficial for both my dashies but more importantly it has helped with cleaning my tiles … I don’t have to wipe their feet now especially living on property. My little girl loves to lay on it anytime because it’s so soft .. the delivery time between ordering was also good and I just love to support Australian business”

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Posted 2 months ago

“Very happy with the product and will definitely be a return customer.”

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Posted 2 months ago

“your en zime liquid is very good. a couple of my pets are"a bit dirtbaggy" so these products of yours help to do away with both smell and stain. well done!”

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Posted 2 months ago

“Absolutely LOVE these products. The grubby paws mat is incredible. Leaves my home of one dog and 3 cats always smelling clean and fresh.”

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Posted 2 months ago

“Purchased the artificial grass broom. So happy it’s easy to use very light to manage .”

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Posted 2 months ago

“I've been hsing other carpet shampoo for years but recently got a dog so thought I'd give it a whirl. It smells amazing and I've just now done my lounge and bedrooms after pup spewed. It looks amazing I couldn't stop there I kept going and it looks amazing!!! The truf spray worked a treat too was sick of washing the artificial grass because other brands only masked the smell but i have a super sensi4ve nose and could still smell it till this stuff!”

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Posted 2 months ago

“Great service and very happy with the products!”

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Posted 2 months ago

“Only just started but what a life changer for me with a dog that suffers from incontinence. My house no longer smells like a kennel. I'm also using the turf cleaning products, still working on how often I should do it as in this heat in Qld it only seems to mask the odour for a week or so but still perservering.”

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Posted 2 months ago

“The products smell nice and truly work to break down cat pee. I like that I can get the cleaner concentrate and add water myself to dilute-- less waste! The laundry liquid makes it easy to refresh pee pads -- though old stains understandably take multiple washes or soaking.”

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Posted 2 months ago

“Quick delivery and I love the products. I have an over 18 year old incontinant dog and the house definitely smells fresher and cleaner. Great subtle fragrance. Highly recommend.”

PetLab 5 star review on 19th February 2025

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Posted 2 months ago

PetLab is rated 4.8 based on 2,669 reviews