PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,106 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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“Hi , best ever products for me to solved my problems with my old 🐕 Coco (14 ) wee . Thank you so much . Brilliant products 🥰”

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Posted 5 months ago

“Love this product. Best pet cleaning products by far!”

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Posted 5 months ago

“I have used Pet Lab products, deoderiser and turf products for the past 9 months or so and to date, what they claim to do, they have delivered, good product.”

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Posted 5 months ago

“Just started using, so far great products.”

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Posted 5 months ago

“Absolutely amazing. My puppa sleeps in my bed and the smell was terrible (even after washing my linen). After one wash using PetLab laundry liquid, the smell has 100% gone. My linen now smells fresh.”

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Posted 5 months ago

“Before we found out and tried PetLab about a year ago, we used all kinds of cleaning stuff from the local pet stores but nothing worked. We did not want to use any regular household cleaning chemicals because we knew they would not be pet safe. Since we found and used PetLab products, mainly the odour remover and healthy habitat solutions, we feel not only that they work but safe for our furbaby. THANK YOU!”

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Posted 5 months ago

“Fantastic products. After using a different spray which smelt so bad I was skeptical that this would smell ok but it smells fine. Washing liquid is fantastic too. It actually removes the urine smell which normal detergent wasnt doing. Great products,and it's reassuring know they are safe for our puppy. Love supporting a small family business too so winning all round.”

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Posted 5 months ago

“Absolutely love this stuff I was sceptical but works a treat”

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Posted 5 months ago

“I recommend PetLab. I recently bought a mat. It looks good, works well, has non slip backing that is good. My order came quickly and it is good quality.”

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Posted 5 months ago

“Petlab products are great, exactly as advertised and very quick delivery. We live regional QLD and yet we receive our products in amazing time”

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Posted 5 months ago

“Very informative and easy checkout process”

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Posted 5 months ago

“This is a great product. Would highly recommend. This product was recommended by a family member and exceeded my expectation's.”

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Posted 5 months ago

“I bought the PetLab Urine Stain and Odour Remover as my cats started spraying around our house!! The smell of cat urine is so strong and disgusting but I followed the instructions on the bottle and the product removed the smell completely! I’ve used similar products before from pet stores which didn’t work, but I’ll definitely be buying another bottle of PetLab!”

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Posted 5 months ago

“Great product that worked well whilst I had it. Shame my two golden puppies didn’t agree and destroyed it within 24hrs”

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Posted 5 months ago

“WOW, we are so impressed with the service and speedy delivery of our new dog bed. He loves it too and after ensuring it was good, straight onto it and sleeps so well.”

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Posted 5 months ago

“The Eco Air Sprays are great - not overwhelming, clean, fresh, and not irritating for your pets. Highly recommended Delivery is quick too”

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Posted 5 months ago

“Absolutely hands down the BEST product we have ever used. PetLab removes every last trace of odour. We have used it in our house with absolute success with one of our cats who decided she was going to start marking a new room we had built. Can’t recommend this product enough!”

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Posted 5 months ago

“These are the best mats ever. I have them at the front door, back door, in the kitchen and the bathroom. Bonus - they are machine washable.”

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Posted 5 months ago

“Having a new puppy I'm so glad I found your website. Your products are fantastic, they smell great and actually do as described. Would definitely recommend your products. Keep up the great work.”

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Posted 5 months ago

“Excellent product. I have tried so many different types of mats and this is the only one that is effective. I am going to get a second one!”

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Posted 5 months ago

PetLab is rated 4.8 based on 3,106 reviews