PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,116 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Absolutely love the PetLab products! They work instantly and smell amazing which in result makes your grass smell sensational after every spray. Highly recommend these products”

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Posted 2 years ago

“Love these products they smell great they work and best of all they are vegan...top points.”

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Posted 2 years ago

“I usually buy the enzyme solution stain n odour remover I find it very effective. Used a lot when my 2 years old doggie was a puppy. After spraying on a stain n leave it for 10 mins u can see stain disappearing. Then use water to clean it. I also squirt on my doona where stain is n it disappeared too. Though expensive it is worth it.”

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Posted 2 years ago

“Very impressed with the cleaning products. They are effective, use environmentally responsible ingredients and best of all, it smells great! Highly recommend it. (Service is also quick and efficient!)”

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Posted 2 years ago

“I have a 12.5 yr old German Shepherd who is incontinent & this is the first product that actually does what it says.Its fantastic.”

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Posted 2 years ago

“I have been using the stain and odour remover on my synthetic lawn and it’s working a treat. It smells so good.”

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Posted 2 years ago

“I've looked everywhere for a product that could help with managing my dog's urinary output with no success. Thank goodness I've now found Petlab!! the En-Zyme solution works wonders in removing odours, but it also replaces them with a most pleasant vanilla smell. Thank you PetLab!!”

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Posted 2 years ago

“Very pleased with the results of using these products.”

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Posted 2 years ago

“I am so glad I found these products, we have an elderly cat who pees on the carpets. After watching the pet lab videos I’ve found spraying the area with water first and getting as much of the urine out as possible before spraying the enzyme cleaner has worked best. The enzyme cleaner gets rid of the smell, and for larger messes I have just found I’ve had to repeat the water rinse/ soak up and re-spray with enzyme cleaner a few more times. This is better than other products I’ve have used that never seemed to completely get rid of the smell of urine.”

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Posted 2 years ago

“These products are sensational! Two of my cats had started spraying a particular sofa and curtains. The Petlab Urine and Stain Remover has worked to stop them. In addition, I used the laundry liquid which completely removed the smell from the curtains and stopped them from re-offending. I called the team at Petlab (I had a query) and the lady I spoke to was incredibly helpful. Can't recommend them too highly.”

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Posted 2 years ago

“Highly recommended, our 4 months old puppy live inside of house. The house is odour free and fresh. Good smell and dries quickly.”

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Posted 2 years ago

“Petlab plus DOES remove stains and odours. It’s really amazing works great on my rugs when my cat is a bit naughty. This product has a lovely scent my house always fresh and clean. Thank you PetLab.”

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Posted 2 years ago

“Great product that we use our terrace every day. Eradicates doggy smells and leaves our outdoor area smelling fresh and clean, highly recommend.”

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Posted 2 years ago

“My dining room smelt like a toilet, thanks to my dog. I was embarrassed to have people come over because there was always a lingering smell. I have treated the room and left it for a few hours , and because the smell had been there for a while, I gave it a second treatment the next day and the smell came s completely gone!”

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Posted 2 years ago

“I have an elderly dog that can't always make it out the back to go to the toilet & the smell was driving me nuts, decided to give pet lab a try after seeing it on Facebook & realising it was an Aussie company & im so glad I did, it does exactly what it says & my house is back to smelling how it should. Would definitely recommend.”

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Posted 2 years ago

“This is the first time using Petlab laundry detergent. It really is a great product ! Zero odours and the majority of dog fur off my lovely corgi is handled well . Highly recommend !”

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Posted 2 years ago

“Loved this cleaner for my puppy training. It smells pleasant, not nasty like some of the chemical stuff out there. She’s now going through her first cycle and I’ll continue to buy more to keep our floors clean and hygienic”

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Posted 2 years ago

“I have 4 dogs and a backyard of synthetic lawn. I have spent hundreds on supposed odour neutraliser that has done nothing. I was at my wits end until I discovered The Pet lab- does everything it promises too. I can actually sit in my back yard again - thankyou Pet Lab!!!!!!”

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Posted 2 years ago

“Love the mat and glove Very good quality and price.”

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Posted 2 years ago

“Great smelling product that helps with the cleaning of artificial grass used by 2 cavoodles. Once a week treatment with both products helps control the bad odour that can take over the back yard.”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,116 reviews