PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,116 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Really happy with my pet mat to stop mucky paw prints. Having a new floor put down soon. Think this is amazing.”

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Posted 2 years ago

“I love this product. My go to floor cleaner thanks to an over anxious male ragdoll that communicates by spraying when unhappy. I use it on floor boards tiles and carpet. For me it has replaced vinegar and bicarb. It has a light pleasant smell and it literally obliterates the cat odor. Thank you petlab !!!”

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Posted 2 years ago

“Best product I have ever used. It saved me $2500 when my puppy urinated all over the blinds. I thought I would have to replace them. Instead took them down sprayed them with Petlab hosed them down and now they look like brand new. Thank you Petlab.....you have won my business.”

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Posted 2 years ago

“Well well well - the Eco Laundry Liquid really works! I add it to my usual washing liquid and I've noticed a HUGE improvement in how the pet bedding and my clothes come out of the washing machine. No sign of pet hairs, looking cleaner and smelling fresher! I love it!!!”

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Posted 2 years ago

“Have used many things to get rid of smell and the PetLap worked the best out of all. No more supermarket or pet store sprays for us.”

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Posted 2 years ago

“So grateful for your products. It makes it so much easier to have a clean home while sharing life with a dog. Also knowing the products are safe to my dog is very important to me. Thank you”

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Posted 2 years ago

“Have found this product works really well. Having a new puppy meant little accidents around the house and using petlab spray has worked incredibly well after other products failed to do the job. Extremely happy with this product ☺️”

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Posted 2 years ago

“Very happy returning customer here! Thank you very much for fantastic products and excellent customer support from the Team! Desré was super helpful and a customer service star! Highly recommend both the products and after sales support ;)”

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Posted 2 years ago

“Love your products. They work really well leaves pets blankets and beds smelling beautiful. Stain and Odour remover works really well. Best one I’ve used. Thank you pet lab.”

PetLab 5 star review on 22nd August 2023

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Posted 2 years ago

“This works especially on cat urine!!! Keeps enclosure’s smelling fresh and clean. Best product!!”

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Posted 2 years ago

“I've used every kind cleansing chemical on my artificial grass to erase pet urine smells and nothing beats your product.”

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Posted 2 years ago

“I love E.N.ZYME Solution Stain and Odour Remover, it is the best product I have used. I have 5 cats and have certainly tried quite a few. Great result, thank you.”

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Posted 2 years ago

“I bought the E.N-zyme solution and the Healthy Habitat cleaner pack with refills. I think these are a game changer for my house - no longer do we have a stinky patio where the girls decide to relieve them selves on the occasion which was embarrassing when we had visitors. The E.N-zyme cleaner has a vanilla and cinnamon fragrance that counteracts the residual smell. I'm so pleased I found these products”

PetLab 5 star review on 21st August 2023

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Posted 2 years ago

“Bundles are great. Products work well.”

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Posted 2 years ago

“I used the eco laundry liquid for a couch cover that my cat has peed on multiple times. I had sprayed it with other cat urine removal spray brands, and could not get rid of the smell. But after one wash with the laundry liquid the urine smell was completely gone, it just smelled clean! Amazing product that is going to last me a long time!”

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Posted 2 years ago

“Amazing product I recommend Pet lab to anyone looking for a solution to there puppies smelly odours. Finally found a product that actually does what it says 100000 gold stars, vey happy returning customer Thanks”

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Posted 2 years ago

“Best product I ever used for getting rid of pet stains even had some older ones and pet lab removed those as well highly recommend this product”

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Posted 2 years ago

“Grubby Paw doormat, love it! I wasn't sure it would work but it does! I am going to buy 2 more one for the front door and the other for my Labroodle to chill on. Shammy Towel, with long fur I needed something that will dry and also help to get the sand out, this works a treat and my dog loves getting dried by it.”

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Posted 2 years ago

“I love these products, I have a female boxer and a fairly small area so sometimes on hot days the urine smell is bad.. since I found the Petlab products I no longer have this issue. the disinfectant and the odour remover are a great pair for me. they smell great and I know they are safe for my turf and my dog. I use them around once a week, a good soak with the odour remover then the following day the disinfectant thnaks guys”

PetLab 5 star review on 20th August 2023

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Posted 2 years ago

“I ordered a large Grubby Paw door mat I saw online for my new puppy and loved it so much I just ordered an extra large mat 🐾 Excellent product”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,116 reviews