PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,117 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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“We have two boerbels and we could never get rid of the urine stain or smell out of the pavers until we tried Petlab it is an awesome product and will be buying more of it”

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Posted 2 years ago

“Due to welcoming a little sister for My Energetic Kelpie we needed to Invest in good pet safe cleaning while she settles in and learns to use the dog door Successfully the Pet Lab products are Amazing only wish I found them earlier but will recommend now to all Pet parents I know.”

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Posted 2 years ago

“Haven't had a chance to use product yet ,but 10 out 10 for sending new products after mine didn't arrive ,the new ones arrived so fast .update have now used product awesome did such a amazing job .”

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Posted 2 years ago

“Petlab Enzyme cleaner has revolutionised cleaning up after the pets in our home. I was always worried about the residual smell but the enzyme cleaner actually deals with it. Such a good product and so good that there is the option to buy as a concentrate instead of unnecessarily shipping water. Thanks Petlab.”

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Posted 2 years ago

“Very good products and service”

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Posted 2 years ago

“Pet Lab is a game changer. I have 2 pugs ,one is old and becoming incontinent and the wee stays on the carpet were becoming a worry as I have tried everything to remove the stains from the carpet. One go of Pet Lab has removed most stains. It not only removes the stains but also leaves a nice smell. I would highly recommend.”

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Posted 2 years ago

“Love this product, it leaves my floors and surfaces fresh and clean. It really does work to remove pet urine smell and stains, something we haven’t been able to achieve previously. Thank you and will be back for more.”

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Posted 2 years ago

“It works!! It actually works! Bonus, it’s super easy to use. 10/10. I will be reordering again.”

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Posted 2 years ago

“My stinky blanket smells awesome now. Next job my puppy stink carpet”

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Posted 2 years ago

“Our Golden Shepherd pup has very strong smelling urine, especially when he uses the same spot outside. It started getting pungent. I decided to give this product a try, as it claimed to eliminate the smell. It works!! I'll definitely keep using it. Love the smell and that it is free of harsh chemicals, so safe for the family.”

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Posted 2 years ago

“We were given a Grubby Paws matt previously that was very effective, but not big enough. So we bought the largest one. And now found we really needed another one! We have a few doors the dogs come in and with the wet grass and mud, thought this was a good idea! Communications have been very efficient, the product shipping notification has just been sent. We look forward to receiving the matt!”

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Posted 2 years ago

“Hi Just letting you know I still not received my order. It had taken a long time to come. Deb”

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Posted 2 years ago

“Love the pet stain remover and healthy hygiene spray. They do exactly what they say they will do. Have just purchased the laundry liquid and can’t wait to try it”

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Posted 2 years ago

“Loved the product, which worked great”

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Posted 2 years ago

“I have been using the PetLab products for a while now, with two Fur Babies in the house a little accident can happen from time to time but I find the cleaning product will remove all stains and smells from carpets and mats. Service and Products are first rate. Very happy”

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Posted 2 years ago

“We've tried lots of solutions and Petlab is the only product that works !”

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Posted 2 years ago

“tried so many products and this one is amazing for both inside and out. With an aging indoor dog and a big outside dog I could not imagine what I would do without PetLab”

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Posted 2 years ago

“I was so excited to get this product after watching the videos and I can say I am thoroughly disappointed! I have used almost an entire bottle of the cleaner and deodoriser and the smell is still the same.”

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Posted 2 years ago

“I am so happy I stumbled across these products on Facebook. I was having a terrible time trying to get the cat wee smell out of my carpet and lounge suite, after my cat decided she preferred those places to her litter tray... I am incredibly pleased with the results. I had tried so many different products from so many different companies over an extended period of time to try to get the smell out, to no avail. However, there is absolutely no smell now after using the PetLab products, and my cat has not gone back to those spots again to relieve herself. Thank you, PetLab. I truly did not expect the products to be this good!”

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Posted 2 years ago

“These products have not let me down yet”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,117 reviews