“The salesman who served me was new to the job but did his very best to answer all my questions I was really impressed with his attitude and willingness to help.”
“Over the moon with my new RR Sport, purchased over the phone without seeing or test driving it, so a lot of trust required & it arrived perfectly. The fabulous Jamie Blair personally delivered the car to me all the way down in Surrey & drove my part ex all the way back to Scotland, no fuss. The customer service has been 'Above & Beyond' from start to finish, by far the friendliest, helpful & honest car dealer I have ever met. I wouldn't hesitate to by my next car from Peter Vardy - Excellent Service!”
“Avoid - Bought a Vauxhall Meriva, 62 plate with 18k miles, for £7.5k cash, when I picked it up, it had mould in it, hadn't been cleaned properly - never had the parcel shelf of mats that I had ordered in it - Sales Manager then just went and got a parcel shelf out of another Meriva... That had mould on it too... 3 days after picking it up and driving to Dunfermline, the car wouldn't go into cruise control in 6th gear and when I got to my destination, I had to wait, parked it up, put the hand brake on (Electronic Parking Brake(EPB)) listening to music, tapped the accelerator and the car began rolling back! Called up, was told that was normal - (it wasn't doing it all the time!!) - asked to bring it in to look at why it wasn't going into cruise control in 6th gear... Called back 4 DAYS later to be told it had the wrong gearbox in it and they couldn't give me it back... I asked for my money back. Was refused the refund until the V5 came through. All throughout my experience, when calling up the dealership, the managers were always in meetings and would never phone back when they said they would... (around 8 times) I had to get Glasgow HQ involved and even they were 'shruggish' about it all. So 2 weeks, without a car, without my money... Hell, I am still waiting on my Road Tax Refund from DVLA... Don't get me wrong, bad things happen, but in this case, there were far too many of them and the situation was really badly handled. I wish I could post the photos up of the cars mould before I got it valeted. I ended up getting an awesome car from Lings Cars... Highly recommend them!”
“The service I received from entering, to the moment I was given the keys was excellent. Reece who sold me the car was wonderful. Laura who kept me informed about the dates to Kelly who did the hand over. I couldn't praise them enough. Have and will continue to recommend Peter Vardy.”
“Picked car up alloys were scuffed had a scratch in the door brakes squeaked like mad waited a month for the car to go in to be sorted promised for weeks the car would be picked up never happened and when car did eventually get picked up was supposed to be back before 3pm for my girlfriend to pick my son up wasn't on time so she's late to pick him up and all the work still hasn't been completed not a very happy customer”
“Depending on the sales person if it was the same person very likely. He was very professional and could not do any more to make things happen so well. A true credit to the company.”
“We purchased a used vehicle to which there were a few problems with, but didn't realise till after we picked the car up (to which we were told the car was serviced and checked beforehand) and bits and pieces missing from the car..aerial...parcel shelf...cars own manual!! and also rear washers not working.
If it wasn't for the excellent customer service we had from Mark Howie, who went out his way a number of time delivering these items, in one case leaving his own personal vehicle at our home and taking ours back into the garage, we would have handed the car back. So I'd like to thank mark personally for all his efforts and going out his way for us and can't thank him enough..he saved Peter vardy!!!”
“From the moment I stepped into the jaguar that Sunday I was made to feel so welcome by the receptionist coffee was on hand as I waited only minutes for a salesman he wasn't pushy and showed me the car I was interested in a deal was made and I must say the best experience was had of any car I bought in the past. 5 star service from start to finish keep the great experience up
Kind regards. John Haefner”
“Kelson dealt with us in an extremely professional and friendly manner. He walked us through the features of the car but also gave my wife and I enough space to come to a decision without being hassled. Even though we had been informed that he is only new to the company we where very impressed with his focus on customer care and he really made the whole experience very enjoyable.”
“Gary couldn't have been more helpful towards me.
helped me get the best deal possible and was quick to pick up the phone for anything and arranged for pick up of the car within 3 working days.”
“It was a good experience but I have used peter vardy's for many years and feel fairly confident with them. I have still to receive a copy of the MOt certificate but I'm sure it will be in the post.”
“The Staff in the Aberdeen branch are professional approachable and knowledge about the product they are selling We were treated respectfully at all times They are very organised and took time to ensure we were happy throughout the whole purchase process and am extremely happy with my discovery I would definitely recommend this Team to friends and family Thank you”
“I dealt with Kevin McCrum when looking to purchase my new car and found him to be very professional and efficient. He kept me updated at every stage and my car was ready to be picked up on the expected delivery date. I am delighted with my new car and the whole experience of dealing with Peter Vardy. I would have no hesitation in recommending Peter Vardy to friends, family or colleagues.”
