Login
Start Free Trial Are you a business? Click Here

Petwell.co.uk Reviews

4.8 Rating 7,292 Reviews
96 %
of reviewers recommend Petwell.co.uk
4.8
Based on 7,292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Petwell.co.uk Reviews
Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

Write Your review

Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 25th January 2022
Diane Darch
Petwell.co.uk 5 star review on 15th January 2022
Anonymous
Petwell.co.uk 5 star review on 28th June 2021
Simone Mcdermott
95
Anonymous
Anonymous  // 01/01/2019
EXCELLENT SERVICE! Fast & efficient service....great prices too!
Helpful Report
Posted 8 years ago
Very good prices, good service and quick delivery
Helpful Report
Posted 8 years ago
Very happy with the Petwell product, but the delivery experience was poor - we were let down by Hermes. They tried to deliver to my daughter's address as requested but she lives in a block of flats and, unknown to her, the entrance buzzer was broken. The Hermes office rang her to tell her and said the driver would ring her to rearrange delivery - he didn't. Ten days later we were informed by Petwell that Hermes now said the address didn't exist (even though they had been there already!) and had sent the package back to Petwell. Very annoying! Eric in Petwell Customer Services managed to sort out a speedy replacement though, which was delivered by DPD the following day to my address rather than my daughter's, and he refunded my delivery charge. Thank you Eric! The only downside was that we then had a round trip of 100 miles to deliver the package to my daughter, incurring even more cost. Really not very happy about that.
Helpful Report
Posted 8 years ago
Delivered items very quickly. And prices are very reasonable. Thank you
Helpful Report
Posted 8 years ago
Excellent delivery, good value for money, never had problems. I will use it again.
Helpful Report
Posted 8 years ago
Always have the product in stock and service is quick and excellent
Helpful Report
Posted 8 years ago
Product as described and arrived on time!
Helpful Report
Posted 8 years ago
Good price Delivered on time
Helpful Report
Posted 8 years ago
Prompt delivery competitive prices
Helpful Report
Posted 8 years ago
I have bought Frontline for my cat from Petwell for several years now. Easy to order with very good discounts on buying 2 or more products. Very quick delivery and well packaged. They also keep you updated with emails on their products. I would certainly recommend this company and the products to anyone.
Helpful Report
Posted 8 years ago
easy to use website, good value and prompt delivery
Helpful Report
Posted 8 years ago
Fantastic Fast service and great prices :-)
Helpful Report
Posted 8 years ago
Excellent service. Have used a couple of times now and the products arrive far quicker than I expect without any fuss or bother. Thank you. I will be ordering from you again.
Helpful Report
Posted 8 years ago
Fast and efficient service fantastic prices highly recommend
Helpful Report
Posted 8 years ago
I regularly buy Frontline Plus for my four cats. It's the best price I can find, postage is free and it arrives very quickly. Thank you.
Helpful Report
Posted 8 years ago
Easy to use website great prices fast delivery
Helpful Report
Posted 8 years ago
The website it straight forward and not full of gimmicks. They charge a fair price for the items I require.
Helpful Report
Posted 8 years ago
The prices are competitive and the ordering is easy. Very quick delivery so will continue to buy from Petwell.
Helpful Report
Posted 8 years ago
I’m pleased with Petwell and how quickly parcels are delivered. I am also very happy with the prices. Things do come a bit battered in squashed boxes though. I think maybe a review of how things are packaged may be needed?
Helpful Report
Posted 8 years ago
Easy to order, free delivery, was delivered ontime
Helpful Report
Posted 8 years ago
Petwell.co.uk is rated 4.8 based on 7,292 reviews