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Petwell.co.uk Reviews

4.8 Rating 7,289 Reviews
96 %
of reviewers recommend Petwell.co.uk
4.8
Based on 7,289 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Petwell.co.uk Reviews
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Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 23rd March 2024
Anonymous
Petwell.co.uk 5 star review on 25th January 2022
Diane Darch
Petwell.co.uk 5 star review on 15th January 2022
Anonymous
Petwell.co.uk 5 star review on 28th June 2021
Simone Mcdermott
95
Anonymous
Anonymous  // 01/01/2019
Best price I could find for Dog rocks and delivery was quick
Helpful Report
Posted 7 years ago
Received my order very promptly
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Posted 7 years ago
Not the quickest of deliveries. That said, the product is a good one and I wasn't in any breakneck hurry, so no problem.
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Posted 7 years ago
Efficient and quick delivery
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Posted 7 years ago
Purchased Pet Munchies for my dog - very competitively priced vs. other outlets (both high street & online). No fuss website & good communications regarding status of the order. Relatively low minimum order value to secure free delivery. Happy to recommend.
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Posted 7 years ago
Easy to order, reasonable delivery
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Posted 7 years ago
Easy to place order. Quick delivery satisfied customer
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Posted 7 years ago
Easy to use website, great prices, prompt delivery and correct contents i.e. I got what I ordered !
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Posted 7 years ago
Good service
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Posted 7 years ago
The goods are very good and delivered fairly promptly. The packaging is easily damaged in the post, but it doesn't actually affect the goods themselves.
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Posted 7 years ago
Great products, helpful reviews Prompt dispatch - the only reason I can’t give 5 stars is unfortunately they use DPD as couriers and if it goes via the Ipswich depot, DPD has one driver who refuses to deliver to houses with dogs!! I had a £240 delivery of urgent medicines delayed by 3 days because one man can dictate delivery policy and their depot manager refused to help find another solution - even suggesting I drive there to pick the parcel up The Petwell rep was livid when I informed her but until they either change DPD’s attitude or to another courier, I cannot see the exact same not happening again in the future I now try to ensure any parcels are small enough to be delivered via Royal Mail instead
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Posted 7 years ago
Service was good .he was helpful and took my order efficiently very patient
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Posted 7 years ago
Easy ordering system, good price and fast delivery. Excellent.
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Posted 7 years ago
Good service easy to use. It's confident and tailored to your pet
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Posted 7 years ago
Delivery could be faster, but on a positive the items I bought im very pleased with ! (Furminators)
Helpful Report
Posted 7 years ago
Always good prices, only drawback is sometimes delivery is slow
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Posted 7 years ago
Items came ok and a good price but wasn’t aware they came from outside of the UK according to the packaging.
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Posted 7 years ago
Good quality products and reasonable prices.
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Posted 7 years ago
Purchased Feliway Friends (3pack). Great value for money. Happy cats and happy maid!
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Posted 7 years ago
Special promotion which allowed me to buy my pet's health supplement at half price. Delivery was quick and well packaged.
Helpful Report
Posted 7 years ago
Petwell.co.uk is rated 4.8 based on 7,289 reviews