Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,292 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I had to send my product back but petwell were very good and helped with return information”

Helpful Report

Posted 5 years ago

“It was said normally dispatched in 1-2 working days it took 4 working days package when it arrived was split and 1 of the3 items was hanging out I’m amazed that all were still intact”

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Posted 5 years ago

“A lot of the stock was not available. It was easy enough to order and the prices were very reasonable. They do take quite a long time to deliver in comparison with some other companies. My order arrived underaged.”

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Posted 5 years ago

“great service and good prices”

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Posted 5 years ago

“Easy to order and print delivery. Good value and excellent choice of goods”

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Posted 5 years ago

“Really reasonably priced, brilliant selection, and the customer service was fab! Downside...a little slow to dispatch and arrive. But that's understandable given the pandemic!”

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Posted 5 years ago

“I purchased the spot on wormer for my cat. The product itself is excellent. Delivery time was a couple of weeks though. Would use product and company again.”

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Posted 5 years ago

“Petwellgave s very good customer service product arrived on time”

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Posted 5 years ago

“When I checked the order status on my account the Items were despatched and there was a tracking ID but no mention who the courier was. I had to phone to find out it was Royal Mail, then I could use the tracking ID.”

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Posted 5 years ago

“Excellent service, goods arrived on time.”

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Posted 5 years ago

“Not a lot to say really. I needed to buy Frontline Plus for the dog, Petwell offered a good price and a quick turn around. Very happy with the service and will undoubtedly use them again.”

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Posted 5 years ago

“Sent wrong item, lead received did not match the picture on website. Completely ignored my request for a return. I am now out of pocket with an unwanted item. Will not use site again.”

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Posted 5 years ago

“Quick delivery at a good price thank you”

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Posted 5 years ago

“Good prices and speedy delivery. Thanks”

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Posted 5 years ago

“Still haven’t received order. It said email us on here I pressed it and it said nothing found so am baffled. They have took my money awhile ago too”

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Posted 5 years ago

“Great customer service, great priced products”

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Posted 5 years ago

“Very good service. I have used petwell many times without issue. Part of my order was missing for the first time ever so I sent an email and had a quick response, the missing item was sent out straight away. Can’t fault customer service.”

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Posted 5 years ago

“No problems from ordering to delivery. Delivered on time”

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Posted 5 years ago

“Quick and efficiant”

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Posted 5 years ago

“Goods arrived separately with the first part arriving very quickly.”

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Posted 5 years ago

Petwell.co.uk is rated 4.8 based on 7,292 reviews