Petwell.co.uk Reviews

Name: Petwell.co.uk
Address: M2Y GroupCaslon CourtPitronniere RoadSt Peter Port, GUERNSEY
Rating: 4.78

4.8 Rating 7,292 Reviews

96 %

of reviewers recommend Petwell.co.uk

4.8

Based on 7,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 20 20 630

Location:

M2Y GroupCaslon CourtPitronniere RoadSt Peter Port
GUERNSEY
GY1 2RW

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Petwell.co.uk 5 star review on 23rd March 2024

Anonymous

Petwell.co.uk 5 star review on 25th January 2022

Diane Darch

Petwell.co.uk 5 star review on 15th January 2022

Anonymous

Petwell.co.uk 5 star review on 28th June 2021

Simone Mcdermott

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order did not arrive and petwell rearranged the order for me to redeliver”

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Posted 8 years ago

“My cat is so relaxed with Feliway she seems more content and relaxed a real thumbs up !”

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Posted 8 years ago

“Excellent service when I asked a question they got back to me straight away. Will use them in the future”

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Posted 8 years ago

“The grey paw print Danish design dog bed is lovely......although my dog after two weeks is still refusing to go in it ! He prefers to sleep on the sofa , bed , rug. He looks at you like it is a massive punishment when we put him in it and as soon as we let go of him he jumps out ! We will keep trying ! It's a lovely comfy bed I don't know why he's so reluctant to go in it. We are training him not to go on the sofas but he'd rather lay on the floor than go in the bed !”

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Posted 8 years ago

“Well priced goods. Could improve the delivery time to get 5stars”

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Posted 8 years ago

“Efficient service, competitive prices.”

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Posted 8 years ago

“Always good & efficient service when ordering items from Petwell.”

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Posted 8 years ago

“E mail informing delay of coat due to not being in stock. Sent a couple of days later. Good quality Danish design coat.”

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Posted 8 years ago

“Excellent value, speedy service”

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Posted 8 years ago

“Found the cheapest Feliway.”

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Posted 8 years ago

“Order arrived within stated time. I bought dog chew bones and a couple of play ropes for my two jack russell dogs. Good quality items which my dogs have failed to destroy yet even though they destroy any other toy within days. Worth paying a little more for these better quality items. Would buy from this company again without hesitation.”

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Posted 8 years ago

“Excellent service. Product arrived in a couple of days despite Christmas period! Will definitely be ordering again.”

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Posted 8 years ago

“I hadn't heard anything about my order and when I phoned up to check, it appeared that part of my order was no longer available and the order had gone on hold. The service operator was really helpful in resolving the issues, issuing me a refund for the non-available part and expediting the remainder of my order. Gratefully appreciated, especially over the Festive period.”

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Posted 8 years ago

“Great quality products and good delivery time.”

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Posted 8 years ago

“Easy to order and goods arrived well within expected timeframe. Will definitely order through them again.”

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Posted 8 years ago

“Fantastic service - order dispatched very quickly and received in a couple of days. Very good prices and excellent service - would recommend and will be using again :-)”

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Posted 8 years ago

“Plenty of choice and quick delivery”

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Posted 8 years ago

“Petwell are so helpful and courteous, when I ordered the wrong size pet coat they immediately cancelled my order so I could re-order the right size and the delivery was fast, I will certainly order from them again”

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Posted 8 years ago

“I recieved a text to let me know when my goods would be delivered, so I was able to plan my day accordingly and wait in for the delivery. Very useful. I am very pleased with the quality and of the online description of the goods I ordered, very accurate. Overall very pleased with my positive shopping experience with Petwell.co.uk”

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Posted 8 years ago

“I received my order on the day I was advised by text. I was able to stay in and wait for it, because I knew it was coming. Pleased with the quality of my order. Thank you Petwell.co.uk for a positive shopping experience.”

Helpful Report

Posted 8 years ago

Petwell.co.uk is rated 4.8 based on 7,292 reviews