PharmacyFix Reviews

Name: PharmacyFix
Address: Queens Road Health Centre,Queens Road,, St Helier
Rating: 1.92

1.9 Rating 25 Reviews

0 %

of reviewers recommend PharmacyFix

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Metrics

1.9

Based on 25 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01534 762983

Email:

info@pharmacyfix.co.uk

Location:

Queens Road Health Centre,Queens Road,
St Helier
JE2 4HY

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Anonymous

Anonymous // 01/01/2019

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“Edwardmunch.is is best website for buy online products”

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Posted 1 year ago

“Stay away or you will end up with a loss like I did. They cannot be trusted at all. Instead, I recommend EwardMunch.Is that he has quality steroids and can be trusted.”

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Posted 1 year ago

“They are just a bunch of scammers and nothing else than that! Avoid them at all costs! Thanks to god I found edwardmunch.com and he’s 100% trustworthy.”

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Posted 2 years ago

“1 week and 3 emails later still no response about my order. Just wanted to know if it was sent out or lost in the mail. I even paid £6 delivery. Cancelled and never going near this place again.”

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Posted 3 years ago

Thank you for your inquiry. I apologise for the delay with your order and we will contact you directly to resolve this. Pharmacyfix

Posted 3 years ago

“Having the "please register for a mailing list" box pop up every 30 seconds non stop made the online experience nothing but painful and that kind of wrecked everything else.”

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Posted 4 years ago

Thank you for your feedback. Unfortunately, there was a temporary problem with this feature, but it has now been rectified. I apologise for the inconvenience. Pharmacyfix

Posted 4 years ago

“Still waiting for my order”

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Posted 4 years ago

Thank you for your feedback. We were unaware of this fact. We will contact you directly to resolve this. I apologise for the inconvenience.

Posted 4 years ago

“Not clear that price included VAT & how to reclaim VAT charged. Also not happy that it was charged since I live in Jersey.”

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Posted 5 years ago

Thank you for your comments. You were charged VAT as you selected UK instead of Jersey. GST at 5% would have been charged instead. We have refunded you the difference between the two tax rates. Thank you for using Pharmacyfix

Posted 5 years ago

“Order arrived on time but I needed to call to get order on the system. I wanted 3 of the same item but the system kept reverting to 2 items. When I rang I was told it was because there was only 2 in stock- I think it would be much easier if this was explained on the web page.”

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Posted 5 years ago

“I ordered a family pack of ovex which was 4 tablets and only received one tablet, If this is corrected I will change my review.”

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Posted 6 years ago

“delivery was good only problem was they only had 2 in stock so had to make do with more expensive items to get free postage they still say only 2 of what I wanted (is this a pattern)”

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Posted 6 years ago

“Still not recievied my order despite being informed it had been shipped 3 days ago!”

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Posted 6 years ago

“Still NOT received yet”

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Posted 6 years ago

“First time PharmacyFix got order wrong but still frustrating. Ordered Dermol cream and this showed on the invoice but Dermol lotion was dispatched. They did offer to swop and refund postage but I declined.”

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Posted 6 years ago

“Goods arrived on time. Packaging was poor and boxes were squashed and unusable. Fortunately the contents survived intact. More attention to quality of packaging required.”

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Posted 6 years ago

Thank you for your comments. Your order was bubble wrapped for protection, but it would appear that in this case it was not enough to withstand Royal Mail's robust handling. We will review our procedure. I apologise for the inconvenience.

Posted 6 years ago

“I am very upset that you do not make it clear on your website that customs charges apply on import. You state you only use UK companies your web address implies a UK company. This is misleading and makes the cost of your goods no cheaper than anywhere else. I will not be using you again in a hurry unless you can give bigger discounts to cover the import charges. AND make it CLEAR on your website that you do this so other unsuspecting customers are not conned in paying over the top prices. One may as well go to Boots on the high street”

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Posted 6 years ago

Thank you for your comments. We are a member of the UK VAT prepaid scheme and all import fees are covered by ourselves. You should not have been charged on delivery. We will get in touch with you directly to resolve this matter. I apologise for the inconvenience. Pharmacyfix

Posted 6 years ago

“The delivery was slow and package a bit damaged”

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Posted 6 years ago

“Used to get orders the next day when it was free delivery. It is longer now you have to pay 🤔”

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Posted 6 years ago

“Good pricing”

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Posted 6 years ago

“I can no longer give this company oustanding reviews as they have stopped free delivery and stopped the 5% off. That was what set them apart from everyone. Now they are equal. A little crafty 2 nurofen plus comes just pennies under the free delivery. Shame.”

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Posted 6 years ago

Thank you for your comments. Unfortunately, ever increasing costs have meant we have had to introduce a minimum charge and reduce the amount of discount codes offered. Our minimum order value is less than most online pharmacies. I apologise for the inconvenience.

Posted 6 years ago

“Royal mail never delivered my item from Pharmacy fix. Only response i got from Pharmacyfix was to speak to royal mail directly. This was the single most painful experience with a retailer EVER! I did all the chasing with Royal Mail and got absolutely no where. Pharmcy fix have taken my money and dont give a damn. As long as you have paid and they have posted it, its not their problem after that. They dont care. Will be unsubscribing to their mailing list and using another online pharmacy retailer”

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Posted 7 years ago

We understand your frustration as we also tried what we could, which was by way of a number of emails and phone calls to get an answer from Royal Mail. We did, in fact, get what Royal Mail claimed was 'proof of delivery'. So I hope that you can understand that we were in the unenviable position of having both parties claiming they are correct. We had to wait for some further investigations by Royal Mail and it is only now that we have the item returned undelivered that we can rectify this situation by giving you a full refund. We totally understand that you wish to shop elsewhere but in the vast majority of cases, our deliveries arrive safely and on time and we are still one the few UK pharmacy retailers to offer 'Free UK Delivery' on all orders.

Posted 6 years ago

PharmacyFix is rated 1.9 based on 25 reviews