PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.19

4.2 Rating 933 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for a couple of phones and happy.”

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Posted 6 years ago

“Phones are good and happy.”

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Posted 6 years ago

“All completed nicely”

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Posted 6 years ago

“Sold my Htc for what I could see being the best price.”

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Posted 6 years ago

“Bought a phone for my son and it’s briiliant”

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Posted 6 years ago

“Bought a phone for my son for Christmas and he couldn’t be happier”

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Posted 6 years ago

“Money in time for Christmas”

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Posted 6 years ago

“This company has stolen my phone. They claimed it was faulty and offered reduced price which i rejected, i asked for the phone to be returned , which they said they would do that day, after approx 5days i had not received my phone but received an email from them saying the phone was lost by Royal Mail and they would pay the full price into my account that day, 10 days later I have still had no payment and now they do not answer Emails and the phone number on the website does not connect .A truly awful company and reading previous reviews I am not the only person to have there phone stolen by this company .I am now going through the process of Consumer rights and Trading standards. I can only suggest you avoid this company as they are extremely dishonest”

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Posted 6 years ago

“Have read reviews 2 late i mite add this company are scammers n do nothing but lie DO NOT USE”

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Posted 6 years ago

“Cant give no stars this company are fraudsters they get your phone and steal it say will send money and dont had my phone now since march yes 9 mobths and all i get are lies lies from damon and will do not send phones will steal then lie again DO NOT USE THIS LYING THIEVING SCUM FAKE COMPANY FAKE PEOPLE USELESS TWATS”

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Posted 6 years ago

“Please please please do not use this company and send them your phone. You will not receive payment!! I have emailed a guy called "Will" and was promised I would receive payment that day. Still received nothing. There are plenty of reliable company's that you could use and will defiantly be paid. I am now going to report this matter to consumer rights and I will be sending an email to watchdog. As this company are scammers and it needs to be shut down. Please don't end up like me and many others that have been scammed from this company! I can guarantee a 100% you will not receive any money for your phone's.”

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Posted 6 years ago

“Avoid avoid avoid!!!!!! This site is run by scammers. I sent my phone 3 weeks ago. I emailed them on the 10/12/12 asking when payment will be made, they said later that day. I'm still waiting. If you are reading this review honestly do not send your phone to this company cause I can guarantee you will not get any payment. I will be contacting consumer rights tomorrow cause I can't understand why this site is not took down.”

Helpful Report

Posted 6 years ago

Dear Mairead, You provided the wrong account details as your payment was sent the following day. Please before calling ourselves scammers can you contact us. We are more than happy to talk to consumer rights and provide all evidence. However we would prefer to resolve this with you. Regards, Phone Convert

Posted 6 years ago

“I'm still waiting on my payment from 10/12/18 Was told it would be in on the 10th and it has not. I've sent many emails and have got no reply!”

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Posted 6 years ago

“Sent a phone to them on the 23/10/18 and had confirmation of delivery via the Hermes website but had to email phoneconvert on 1/11/18 to ask why the device status hadn’t updated to which they replied it had been received. I then didn’t hear anything for nearly 2 weeks so emailed again on the 12/11/18 and got a reply on the 13/11/18 asking if I had received their previous email about removing iCloud lock which I had not received. I checked the iCloud lock via iCloud.com and removed anything which may stop them using the phone. I then waited again until 21/11/18 to ask what was happening and they replied the next day asking if I’d removed from iCloud, I replied I had and I got a message saying they are waiting for it to delete now. I heard nothing for 3 days so emailed saying I need to recieve money today or return my phone my phone and got and email saying that iCloud is a huge issue for them because they ‘cannot access or reset the phone and can be blocked at anytime’ even though they had confirmed they had accessed the phone and were deleting anything on it. I’m still waiting for my phone back and have not had a reply to an email I sent 6/12/18. These guys are clearly scammers, doing the same thing to multiple customers and lying through their teeth. I sent my phone to them thinking it would be quick and convenient but there’s been nothing quick or convenient about any of this. AVOID AT ALL COSTS”

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Posted 6 years ago

“Sent a second phone and again everything was fine.”

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Posted 6 years ago

“All paid the same day with no hassle”

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Posted 6 years ago

“Paid same day and didn't need to contact them.”

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Posted 6 years ago

“Excellent service was paid same day.”

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Posted 6 years ago

“Posted a number of phones and got paid within a few days.”

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Posted 6 years ago

“THIS COMPANY IS A FRAUD ... IT IS A SCAM ... DO NOT SEND YOUR PHONE HERE !!! THEY ARE THIEVES AND STOLE MY PHONE AND 7 MONTHS ON NO MONEY THEY HAVE NO PHONE NUMBER DO NOT UNDER ANY CIRCUMSTANCES SEND YOUR PHONE TO THIS COMPANY CHECK THEIR DETAILS ON COMPANIES HOUSE ONLINE”

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Posted 6 years ago

PhoneConvert is rated 4.2 based on 933 reviews