“Overall pleased with it. I have the nicer PhoneSoap Pro for home use and bought this PhoneSoap Basic one for my office at work. They mean basic. I wasn't expecting the plastic "hammock" sheet for supporting the phone. It works, but seems much flimsier than the glass to support the phone. You can see the thickness differences in the cutaway photos on the website, but there was nothing indicating this difference if you didn't know what you were looking for in the comparison chart or product descriptions. Otherwise, it should be fine for my needs.”
“Phone Soap is very easy to use to clean my iPhone Pro.
The light comes on the second time I close the lid, istead of the first.
It would be nice if a red light came on when the lid is closed to indicate that the phone is dirty, then the white light come on when the phone is clean. White light should have a timer so it doesn't stay on forever.”
“Received phone soap for toothbrush which is a great idea considering that toothbrushes are known for harboring germs. Only downside is that the drying cycle has to be improved.”
“I ordered 4 phone soaps and received them timely. One of the 4 did not work. After discussing online with customer service determined it needed to be exchanged. I had to pay shipping to send it back for exchange. I received the replacement phone soap which worked great. I also received a free screen cleaner which was much appreciated. I would have preferred to talk to someone on the phone since I am old school, but I have to say that the company does take care of customers. I am pleased with the product!”
Hi there,
I'm so sorry to hear about this! We're happy to help, and our team is working to get back to customers as quickly as possible!
Thank you for your patience, and please let us know if there's anything else we can do for you!
PhoneSoap Support
“The item arrived in a timely manner. Bigger than I anticipated. Finally figured out what it meant to "push the button" to switch from auto to manual mode. My prrevious Phonesoad only lasted about a year. I like the concept and am hopeful this one will last longer.”
