Phonebot Reviews

4.6 Rating 3,343 Reviews
91 %
of reviewers recommend Phonebot
4.6
Based on 3,343 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

How quickly does Phonebot resolve customer queries?
(2 weeks ago)
Greater than 62% of reviewers feedback is Phonebot resolves customer queries within an hour.
(2 weeks ago)
93.48%
Industry Average
We have bought several phones and now an iPad from Phonebot. I cannot fault their service and the quality of the items is always perfect. Will be a regular customer.
- bree carmichael
Good service, good product, happy days!
- Marshall Butterworth
Had fantastic service from Phonebot, easy on line order procedure and delivered a week later. I am happy with the phone and happy with my 12 month guarantee which I hope I don't need to use
- Anonymous