Phones 4u Reviews

Name: Phones 4u
Address: Phones 4u Ltd, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-lyme,, Staffordshire
Rating: 3.14

3.1 Rating 669 Reviews

45 %

of reviewers recommend Phones 4u

Company Reviews

Questions

Metrics

3.1

Based on 669 reviews

Customer Service
Communication Channels	Live Chat

Visit Website

Phone:

0844 871 2253

Email:

socialsupport@phones4u.co.uk

Location:

Phones 4u Ltd, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-lyme,
Staffordshire
ST5 9QD

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Phones 4u 5 star review on 18th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went into the store and a really helpful lady offered good clear and honest advice and as the phone was not in stock i purchased it on line.Phone came the next day - really easy and I loved the free gourmet society membership I have made my money for the phone back thank you”

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Posted 11 years ago

“I was coming to the end of the my previous contract, when I realized that I wasn't completely happy with the service that I was receiving from my current provider. I remember that the Galaxy note 3 had just came out and I had already fallen in love with it. Phones4u helped me find a deal that would suit me they spent around an hour on the phone with me, looking for different deals and found the perfect deal, they made sure that everything was in place and that I was happy. They care about their customers.”

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Posted 11 years ago

“Good customer service, competitive prices”

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Posted 11 years ago

“I found the adviser I spoke with very helpful and received my phone the very next day.”

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Posted 11 years ago

“Very helpful when they phoned me back after my leaving my mobile number regarding upgrade of phone. Talked me through all options without any form of pushing. I ended up with a better phone than the one that I was after (Nokia Lumia 1020 rather than the 925), the same package that I was currently one (through T-Mobile) at a cheaper rate. Can't fault this. The only problem occurred with the delivery - it came a day earlier than I had re-arranged, but luckily I was at home to sign for. Would recommend.”

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Posted 11 years ago

“brilliant”

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Posted 11 years ago

“Service exellent and the phone brilliant.”

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Posted 11 years ago

“The staff was very kind, considerate too, they benefit all the customers needs.”

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Posted 11 years ago

“What can I say but first class service. Choose your phone and deal enter info and then you are kept informed at every stage of a short 24 hours to receive your phone. I even knew the name of the courier driver. All arrived safely up and running in less than an hour. Well done guys. Gods to do business with you.”

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Posted 11 years ago

“Prompt professional service and fast, accurate delivery.”

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Posted 11 years ago

“I'm very happy”

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Posted 11 years ago

“Happy with the service, delivery service is very good . I was given various options to choose for my delivery that will suit me. A happy customer”

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Posted 11 years ago

“Quick and easy to use the website and dispatch was great also the Web chat was good”

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Posted 11 years ago

“I was texted and emailed every step of the way and even have me an hour delivery slot”

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Posted 11 years ago

Phones 4u is rated 3.1 based on 669 reviews