Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01270625675

Email:

sales@picframes.co.uk

Write Your review

Tell us how Picframes.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service and super quick delivery for a bespoke frame. Quality was excellent and I will be using again.”

Helpful Report

Posted 9 years ago

“Very efficient service and good quality product”

Helpful Report

Posted 9 years ago

“What an excellent service and product! The website is easy to use and advises you throughout the process of choosing the mounts and frame. I spoke to Mike to enquire about delivery dates and although I ordered the frame too late for delivery before Xmas he very kindly rushed the order through as it was needed early in the New Year. I was extremely pleased with the quality of the product and it is excellent value for money. Will definitely recommend Pic Frames to others. Thank You again.”

Helpful Report

Posted 9 years ago

“Great quality and great service- as always. Have used this company now regularly for over 2 years.”

Helpful Report

Posted 9 years ago

“Frame and three mounts spot on and in plenty of time for Xmas. Well done.”

Helpful Report

Posted 9 years ago

“Utterly hopeless. Large frame was delivered in packaging that had fallen apart and was completely unsuitable. The transparent plastic had been pushed through the frame and flattened some of the clips. How PicFrames could use such an unsuitable packaging is beyond me. Immediately after refusing delivery because of this I sent an email to picFrames. I have not as yet had any reply - I have however received this review request. I am still waiting for my money back!”

Helpful Report

Posted 9 years ago

Hello, This is our first day back from the Christmas break. The packaging is the same as all the other frames we send out and as you can see all our reviews are 5 star. We have now received the frame back and have checked it over. All you needed to do was bend the flexible tabs back. we use them as this averts any damage to the glazing. A shame you did not try it as it would have avoided any disappointment as it was a Christmas present. I have refunded the transaction in full. Kind Regards Mike Barrow

Posted 9 years ago

“Very prompt service. Good quality wooden frame.”

Helpful Report

Posted 9 years ago

“Buying things online is always chancy especially where colour is concerned. I ordered two gold frames each with multiple mounting boards. They looked exactly the same in real life as they did on the screen. Everything was of the highest quality. I will certainly use Picframes again and recommend them to my friends.”

Helpful Report

Posted 9 years ago

“Great product. Looks fantastic.”

Helpful Report

Posted 9 years ago

“Excellent product and service,will use you again. Once again,many thanks.”

Helpful Report

Posted 9 years ago

“Excellent frame, looks very professional. Will order again. Delivery updates could be improved.”

Helpful Report

Posted 9 years ago

“Very pleased with the frame and the service was 1st class very nice to know that what ever the size of picture they can make a frame for it in any shape or colour you want”

Helpful Report

Posted 9 years ago

“Neat frame and surround delivered quickly”

Helpful Report

Posted 9 years ago

“The instructions on the web site on how to order the correct size frame and mount were extremely helpful (much better than any of the other sites I looked at), the delivery was much quicker than I expected and the frame was perfect when it arrived (very securely wrapped up). I could not be happier!”

Helpful Report

Posted 9 years ago

“What a brilliant service and a clear and straight forward website, I gave the measurements of my picture and chose the design of the frame I wanted and within 10 days my frame was delivered in time for Christmas and it was a perfect got and just what I wanted. I shall definitely use this company again.”

Helpful Report

Posted 9 years ago

“Very efficient, exactly the size that I needed. Excellent packaging”

Helpful Report

Posted 9 years ago

“Very pleased with the black wooden frame with acrylic glass, and mount delivered on time. The mount overlaps the picture slightly for a snug fit.”

Helpful Report

Posted 9 years ago

“Excellent service and very good value. Will use again and recommend to anyone needing a bespoke frame.”

Helpful Report

Posted 9 years ago

“Great, well made frame to my measurements and my picture looks great in it. Well packaged and swift delivery. Thanks for such a good service”

Helpful Report

Posted 9 years ago

“Great service and fast delivery. Was very happy with the product as well.”

Helpful Report

Posted 9 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews