Pillar Health Reviews

Name: Pillar Health
Address: Jalan 1/25, Petaling Jaya
Rating: 4.62

4.6 Rating 177 Reviews

93 %

of reviewers recommend Pillar Health

Company Reviews

Questions

Metrics

4.6

Based on 177 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

+60189858059

Email:

andrew@pillarcare.com

Location:

Jalan 1/25
Petaling Jaya
47300

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pillarcare who is really helpful to those who Persuing a career as a caregiver.”

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Posted 5 years ago

“Pillar is an excellent elderly caregiving company. They have been handling my grandmum with such compassion and patience for months now. And, it's such good value too--the best I've found in all of Malaysia. I am so pleased to know my dear grandmum is in good hands.”

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Posted 5 years ago

“The staff try their best to meet the needs of the patients . However, sometimes is very tricky when one person in the room is very hot and get the air conditioning and fan to her satisfaction. The other person who cannot take the cold cannot sleep and ceiling fan is drying her eyes,making it very very painful.”

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Posted 5 years ago

“Pillar care is a company you can trust not only as a caregiver but for the patients as well..”

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Posted 5 years ago

“I was super happy with Pillar! The home nurse took excellent care of my father, and I felt very confident leaving him in her care. She was kind, professional, and compassionate -- an overall great caregiver (plus my father got along very well with her as well). I'd recommend Pillar to anyone in need of home care.”

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Posted 5 years ago

“Caring and compassion by helping needy sick and elderly.”

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Posted 5 years ago

“On 20.09.2017 your Mario Suwendy responded to an enquiry I made on your website. On 27.01.2018 I replied to him for he wanted to know if my father has moved to Malaysia. Since it didn’t happen, it is difficult for me to rate your services.”

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Posted 5 years ago

“Helpful and supportive with follow through.”

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Posted 5 years ago

“To pay the basic training fr caregivers is not logic,.. instead have to pay the applicants after they call fr training.....”

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Posted 5 years ago

“Good to hear from your company. Have been looking for a caregiver for my father. Would be helpful if can get back to me regarding qoutation for caregiver per month.”

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Posted 5 years ago

“Very efficient and fast response . To fixed your time of appointment convienece with us”

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Posted 5 years ago

“Good care”

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Posted 5 years ago

“The initial interaction between customer and supervisor were bad based on a couple of experiences. Supervisor was not patient and even asked customer to choose another service elsewhere simply because of multiple queries and indecision of client.”

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Posted 5 years ago

We sincerely apologize for this experience and will further work hard to improve our responsiveness and interaction quality. Do get back in touch with us if needed and we promise to do better. Thank you, Cristian Andrei Co-Founder of Pillar

Posted 5 years ago

“My experience with Dr Lim was very positive, prompt and efficient. I received all the information I needed including a visit to the home in PJ.”

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Posted 5 years ago

“The lady who picked my call said She Will call Back but never didi”

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Posted 5 years ago

We are sorry to hear about that. We have sometimes a large volume of inquiries and we miss a couple. We will do our best in the future for this not to happen again. Thank you, Cristian Andrei Co-Founder Pillarcare.com

Posted 5 years ago

“Pillarcare is very professional. Your are the best.”

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Posted 5 years ago

“Pillarcare was responsive and helpful. They provided me with useful and comprehensive information about their extensive range of services. I was very pleased to have chosen them.”

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Posted 5 years ago

“No one followed up after I asked for a caregiver”

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Posted 5 years ago

Due to the large volume of inquiries sometimes we miss a couple of replies (not an excuse, should have done better). We sincerely apologize and please get back in touch if needed.

Posted 5 years ago

“Very prompt and efficient on custome’s enquiries. Provide excellent professional advice.”

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Posted 5 years ago

“Good and speedy response”

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Posted 5 years ago

Pillar Health is rated 4.6 based on 177 reviews