“I required assistance over christmas hanging christmas lights on my guttering. This was too high for me and i didnt have the ladders.
Adam from pimlico plumbers came and installed them very quickly. I didn't have the hassle and the family were pleased.
Thank you and happy new year.”
“i had a lovely engineer attend to my dishwasher. Only a minor blockage and so glad the issue was not a largely expensive one.
So happy with the overall experience and fully trust them.”
“Very good experience from the offset, very polite call centre.
Engineer dispatched within the hour, the engineer was very clued up and informed me of everything so i had a full understanding of the issue with my cylinder.
I was offered a repair or replacement and received the quotes the same day.
Great peace of mind, thank you.”
“I had a leak coming through my ceiling, i called Pimlico and they were at my property within 20 minutes!
I will definitely be using them again, but i hope not for a while haha
Thanks guys!”
“Yesterday Danny from PP removed the old macerater from my downstairs WC, fitted a new one and installed a new lavatory and cistern. I could not be happier with the quality of the work and Danny’s pleasant and helpful attitude. I will definitely use PP again. The price was reasonable too!”
“I had used Pimlico Plumbers a few times in the past. They were OK but rather expensive. Last Saturday afternoon, I called them for an emergency. Tom Staple came after 35 minutes of my call. He was very polite and agreeable. He found out the cause of the problem and repaired it right away. He even cleaned up the water leaked from the upstairs bathroom into a very tall wood cabinet downstairs which had collected water like a pond. As the ceiling is almost 4 meters high, he had to go into a very cluttered storeroom to get an extremely heavy ladder to dry the area. Nothing was too much for him. I would highly recommend him for his professionalism and good nature. I would have given him 5 stars for his service but as Pimlico Plumbers is quite pricey, I give the company an overall 4 stars.”
“Darren Mannering from pimlico pluming came to our rescue when my simple pluming job was botched by someone from Checkatrade. It was expensive but at least I know that this work was done properly. I have booked PP fror another job today.”
“This not a rating for Pimlico but a personal recommendation for DARREN EVEREST who was very professional and did an excellent job and explained how and why the installation of my twin thermostatic was going. Very Safetied customer.”
“I had a leak at my new property in Edgware Road and two of the Pimlico Plumbers team arrived and spent around 5 hours trying to figure out where it was coming from. In the end they concluded there is no leak from my property which was great, but I was presented with a bill of £1700 I had to pay there. I paid it part in cash and part or card. A week or so later I got several calls from their collections department that I still owed £300 as they had not included any VAT when I settled the works on the day.
In short be mindful what you’re charged for and when you pay as it seems they have poor systems, are possibly not trained on how to use them or are incompetent regarding charges. The job they needed to do was fine however they are expensive and to me seem to have hidden charges which appear even after you have paid what was asked for. Mistakes can happen but I was clearly told if I don’t pay the extra charges my details would be passed over to debt collectors.
That’s Pimlico Plumbers, not owning up to own errors and well its your problem you got to deal with it and pay. Id suggest looking for a cheaper alternative unless you really have to have them out and well will be paying for it.”
“An electrician did some work in the house but left some holes. Hé left without filling the holes because he was feeling unwell. I accepted to pay thé full balance based on his promise that he would finish the work with no extra cost when I Book another service as there are différent jobs I booked with Pilmico. Now, I booked for two différent services and can't get these holes repaired with no extra cost. I was too stupid to trust this company.”
“Had a plumber from Pimlico come and service the boiler. Although the boiler was fine we were missing an authentic part for the flue. what was disappointing due to our location and the time he completed the job. He could have gone quite easily and got the spare parts as we have a number of local merchants to hand. But this was not the case. boiler switched off and a recall placed for the next day. Not the type of service we would expect from pimlico. As every other tradesman we have had here have been very good and we are paying for the prompt service. Also the quote provided was huge. clearly either taking the mickey or not clued up on what the job would cost. We had no option but to get the plumber in the next day. AS we had no hot water.”
