Platinum Therapy Lights Reviews

4.8 Rating 288 Reviews
96 %
of reviewers recommend Platinum Therapy Lights
4.8
Based on 288 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Read Platinum Therapy Lights Reviews
Platinum Therapy Lights 5 star review on 3rd May 2024
Marcelo
Platinum Therapy Lights 5 star review on 3rd May 2024
Marcelo
Platinum Therapy Lights 5 star review on 3rd May 2024
Marcelo
Platinum Therapy Lights 5 star review on 30th April 2024
Dianne
Platinum Therapy Lights 5 star review on 22nd April 2024
Richard
Platinum Therapy Lights 5 star review on 21st April 2024
Richard
Platinum Therapy Lights 5 star review on 15th April 2024
Andreas
163
Anonymous
Anonymous  // 01/01/2019
only had it few weeks. seems ok why only 1/2 the lights work?
Helpful Report
Posted 1 month ago
Hello Robert! Our apologies for any confusion caused by the appearance of every other row of lights not being lit on your BIOMAX light. We completely understand your concern, but rest assured, this is completely normal. The BIOMAX lights utilize Near InfraRed light (NIR+), which is not visible to the human eye. Although it may seem like some lights are not functioning, they are actually working perfectly and emitting the desired wavelengths of light. Keep in mind NIR is outside the spectrum your eyes are able to process, so you are not looking for the same type of brightness as the red lights. You can find more information on the NIR lights in the ‘Troubleshooting’ section of your manual. It's the first bullet point! We hope this helps and please let us know if we can be of any further assistance.
Posted 1 month ago
good product. terrible customer service
Helpful Report
Posted 2 years ago
Love the lights but I think you could improve the stand so that it has a wheel of sorts on the side that you could just turn to raise the unit up or down. With 2 lights attached to the stand, it is very heavy and awkward to change heights.
Helpful Report
Posted 2 years ago
Platinum Therapy Lights is rated 4.8 based on 288 reviews