“Failed order
Placed an order, only to have to go through a stupid amount of id verification, and when I finally got through all of the bs, my order was immediately cancelled and told I would get a refund anywhere between 2-22 days later! Was told the seller had cancelled and there was nothing they could do, however the exact same seller was still selling for the same price! Have not received refund as of yet, save yourself time and go to another site. They spend more time responding to complaints on this site than actually trying to provide a good service”
“Scam Alert APPLEGOLD. After a mind boggling and gratuitous process just to make a purchase, I was ultimately scammed by the seller. The seller marked the items as delivered without delivering the items. The seller has literally confirmed in chat that they did not deliver the items and committed fraud. No assistance, no care, nothing, Playerauctions support couldn't care any less. I was skeptical about ordering here and apparently for good reason. Stay away from here at all costs if you value your time and money. The fraud seller is "applegold" -- use caution.”
“@PlayerAuctions
Today my account was suspended for no reason ( because i deliver account, buyer changes password and blame me that i scammed him and you believe it ) Support don’t answer to get my money from sold offers and still processing money for withdrawing! Probably i will be scammed and i want all to see this. They just STEAL your money as buyer and seller, no matter what. I spend a lot of hours sending details and making offers. They doesn’t treat you like normal human being and maybe i will sue them and we will see in court. EVERYONE BE WARNED!”
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Review of PlayerAuctions
Zena Gonzolez
1 review
1 star: Bad
Updated an hour ago
SCAMMERS!!! RUN FAR AWAY (Read other bad reviews)
*I will keep updating this review, read other reviews as they are caught in several lies and respond very nasty to that as well* Very dangerous place to spend your money. Just look at the other bad reviews and their rude and disrespectful responses. They are only nice to you if you leave a good (fake) review. If you criticize them, which we have the right to do, they get snarky and disrespectful like they do on Zendesk. Very unprofessional and rude. They don't care and will steal your money. They started ignoring my tickets and WHEN I CONTACTED THEM WITH A DIFFERENT EMAIL THEY PROMPTLY RESPONDED. SO NOW I HAVE PROOF THAT THEY ARE IGNORING ME!! I have been scammed several times here. This time PA has gone too far. I WAS SOLD A STOLEN GTA ACCOUNT BY THE USER Playgameskey THAT WAS RECLAIMED AND I HAD TO DISPUTE SEVERAL TIMES AND THEY REFUSE TO REFUND ME. I HAVE TO NOW GET MY BANK AND A LAWYER INVOLVED. When I complained the second time someone told me I should have turned on 2fa. First of all I did and I submitted proof of this. I shouldn't have to turn on 2fa if the account was legit. I know this because I've purchased accounts before I found PA and have never had a problem until I started using them. Third, HOW ARE YOU NOT CONCERNED THAT STOLEN ACCOUNTS ARE BEING SOLD?? ALL YOU HAVE TO SAY IS THAT I SHOULD HAVE TURNED ON 2FA???? ITS ABOUT BEING SOLD A STOLEN ACCOUNT. EFF A 2FA. I explicitly stated how I have submitted many pieces of evidence and that the person I spoke with is not focused on my issue, WHICH WAS THAT THE ACCOUNT SOLD TO ME WAS STOLEN. NOT SOME STUPID 2FA THAT DOSEN'T WORK BECAUSE THE ORIGINAL OWNER CAN CLAIM IT BACK. When I did so I was ignored. BECAUSE THEY ARE SCAMMERS. BTW if you've ever used R*/social club you know that they send you emails when your email address is changed I not only have proof of me claiming the account during purchased but proof that R* emailed me when the original owner claimed it back. This email displays the email that has been attached to the account once reclaimed I contacted this person and this is how I found out was stolen. I had already contacted the seller and he refused to respond to me when I asked him to contact R* to help me. As soon as I started the dispute he responds with the log in that he sold me that does not work because he used it to sell a STOLEN ACCOUNT AND THE ORIGINAL OWNER CLAIMED IT BACK. COMPLETE TRASH. This place is a cesspool of scammers. You're better off going somewhere else like the brown magician or another trading website. You're better off using a mod menu. You'll be banned anyways if you use anything from this site. And they better not respond to me with some BS about how I did not provide proof. Because I did many times and I would post the proof here if I could. But they know that you can't post photos here so they will try to intimidate you. Scroll through the bad reviews and see how they told one customer "feel free to prove it" Who does that??? These people are horrid.
UPDATE 1: Also see the one star complaint where they tell the person that their reviews are not fake because they require you to submit a order number. THIS IS A LIE AND A WAY TO DISCREDIT YOU. I have submitted this and I am still updating. I did this all without my order number!! SCAMMERS!!!
Update 2: look at this response to a bad review (Different Customer)
"Oh look! Cringe edit reply about copypasta! No, I typed that for you, Thomas. You seem to revel in your pedantism in calling this out but didn't even bother to check that none of the replies here are ever copypasta'd.
Try what again? If you're so obsessed about one upping Thomas, I got it, you win."
I can't post the link but click bad reviews you will see it for yourself. THEY ARE DISGUSTING.
Update 3: look at their response. I just stated in my review that Trust pilot won't let you post links in the reviews. This is not a lie and can be proven by simply editing one of your own reviews/responses and trying to post a link. I know this because I tried. If I could post a link why wouldn't I do so? Don't be so obtuse as to why I said you were nasty to your customers and quoted proof. When it's right there for all to see. I can do what I want in my review! "I would like to see you prove it"? Unprofessional to the max. I SAID WHAT I SAID!
Update 4: So after I complain they finally respond to my ticket and say I have no substantial evidence. How is the emails from R*and convo with the original owner not substantial evidence. It's like they don't want to help me at all! Then claimed that I said the log in worked. That is not what I said. and I have video proof. Trying to misquote me to discredit my experience and keep my money. They ask for the video and bcz the password had a space in front it is not substantial. I provide the video without a space the log in wont work and now they are ignoring me again. Atp I will just be taking my money back since they refuse”
“Buyer/seller beware. Was selling my account on their site. Buyer disputed the account after receiving it. Then Player Auctions refunded buyer and my account was lost. They buyer changed the information and now has gotten away with the scam. Don't use this site if you want to sell your account. Only if you want to get a free one. Absolutely terrible experience.”
“ALL BUYERS PLEASE STAY AWAY. I purchased OSRS Ironman Account with insurance. Account was all good for 6 months until recently Seller decided to reclaim the account. I opened a dispute requesting PlayerAuction help to have me reclaim the account back. I provided all necessary information which had showed that the account was reclaimed by the seller. I had extremely hard password set on it along with Authentication. I tried to reclaim the account via Jagex with the 6 months of information which I had but my request kept getting denied. I asked the seller to assist but instead he accused me of being hacked or Hijacked. I have 3 other accounts as well and none of them were hijacked or hacked. Then the seller showed a picture which showed he had requested the account to be transferred back to my email and I did not receive any email to have the password changed or the email had been changed. The seller escalated the same day I opened the dispute without trying to assist me. Today PlayerAuction decided to have the claim in Sellers favor without trying to help getting me the account back or trying to resolve the issue which I had. I just lost the account and $730. I DO NOT RECOMMEND PLAYERAUCTION TO ANYONE AS THEY DO NOT CARE ABOUT THE BUYERS. I have attached all picture which clearly shows the Seller and PlayerAuction had done absolutely nothing to assist me. At this moment I am out of the $730 and seller gets away with both my money and the account.
Dispute ID: 129365
Order ID: 7191228
-Seller osrs Login: "Ramz5194" originated via gmail login
-Sellers Name: Ramz Wassf
FYI: I had sent many emails and tried to reach PlayerAuction via social media and provided them additional evidence which shows the seller had claimed the account back before the dispute was decided but unfortunately I have yet to receive any response back. If you come across this seller again trying to sell his account please do not purchase as you will be another victim of scam”
“Bought account then the seller reclaimed the account. Purchased their insurance and when the claim was filed, they sided with the scammer. Even with evidence showing it was reclaimed. Total waste of money and time! Do you use this scam site!”
“Same as comment below. To buy you now need to supply a selfie of yourself, a copy of your drivers Licence and your credit card for them to approve payment. All customer service comms are canned automated responses and they do not answer your questions. Believe this is now a phishing site for identity theft. Stay Away!”
“It was fine for the first few purchases, then they suddenly asking me for a photo of me irl holding my personal ID, the physical credit card, and my bank statement.
Cancelled the purchases, and closed the account. It seems the system auto-refunded me, but in case it doesn't. I'll do a chargeback.”
“Gave some information to get nowhere. Seems like multiple layers of scams going on, at the lowest level it just phishes for account users who are considering selling.
Im expecting lots of unwanted communications going forward now.”
“Imagine giving photos of your ID/driver's license/passport/credit card/bank statements/and a selfie with said documents! for 'security purposes' for any small purchase. Just enough to commit lots of frauds with your personal info in some countries.
Scam, stay away if you value your personal integrity.”
“Warning, Player Auctions advertises 20min delivery on their website. This is comes after you complete their incredibly questionable authentication process.
Once you have made payment, you recieve an email asking for pictures of your drivers licence, a selfie of you with your licence, your credit card and your bank statement. I just spent the last 2 hours back and forth with them after they kept requesting clearer pictures or "uncropped" screen caps.
Thankfully the process to cancel my order was easy enough. Hopefully the amount is not debited from my account.
Take your business elsewhere. Save the headache and possible personal information fraud.”
