“This is my first time using player up and my experience has just been totally horrific. I have recently sold an account on player up and I am currently awaiting payment from them from a cash out that's been pending for 20 days. They state is should not take longer that 94 hours. I have reached out to them on telegram and the only response I got was "one moment please" and that was 4 days ago. I feel like they scammed me at this point and I will not get paid.”
“They never pay you. I used them and unfortunately I did not read on internet before using them. I have a pending issue since couple of months now and they totally ignore me. I think the Review Sites should take their site down because it is clear that they use them to trick people because there are too many good reviews wich seems to sound fake.
I won't share my transaction number because I understand that they will put on hold my payout.”
Status - This Isn't A Genuine Customer
1. Your order number is fake
2. Your email is fake
3. Your information you provided is fake.
If you have a legit issue that needs to be resolved, we will fix it. However it's clear you're making up stuff here and never actually did business on PlayerUp.
“They are very professional at stealing from you!
Simply i search on Google to buy cp for call of duty mobile and i found this site i made an order nd no one respond, just pending for ever
The funny thing is they tell you this a thread or this is high risk or this is safe on orders you want to buy, so they pushing you to think the risk will be from seller you choose to deal with not from them, if you choose a good seller then it's totally safe,
This is how they keep suspicion away!”
Status - Resolved
1. You haven't even been charged for this transaction yet so how did we "steal" from you.
2. How come you opted to post here? You could have reached out to our support if you had issues or concerns. We have many chats for example you could have used but opted to use none of them:
====================================================
SALES CHAT (SALES ONLY)
https://www.playerup.com/middleman/?page_id=5&form=cart
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“For nearly a year, I've awaited payment without any communication from the site. Despite reaching out through their Reddit help forum, Telegram, and Facebook Messenger, the responses cited a payment method delay and requested an alternative payment, which I promptly provided four months ago—yet, I still await a resolution. This site has not disbursed funds to me and numerous others.
Its been almost 1 year and haven't been paid yet”
Status - Resolved
This should now be sorted. Please contact us on telegram live chat if you have any questions.
====================================================
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====================================================
“https://www.playerup.com/conversations/middleman-wallet-balance-cashout-pending.2638379/
Đã hơn 1 năm trôi qua .
Họ vẫn cố né tránh và phớt lờ tôi.
Họ cố gắng biện minh khi bạn đánh giá họ trên 1 wed nào đó”
Status - Resolved
This should now be sorted. Please contact us on telegram live chat if you have any questions.
====================================================
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====================================================
“REVIEW UPDATE on 20 December 2023 after PlayerUp reply:
PlayerUp responded to my review as follows:
"Status - Resolved
You have an outstanding issue onsite that still needs to be resolved. Until you resolve all issues with your order we cannot release your payout. You've been posting on reviews.io for 2+ months, 11 reviews total and had you just resolved those issues onsite, you would have received your payout in October."
(I copied their answere here just to be sure they will not modify it)
As of today my payout was still not processed so that "Status - Resolved" is a deceiving answer.
Now to go through all the answer that they provided:
-> "an outstanding issue onsite": my playerup account is actually blocked so I am unable to resolve anything onsite, but the funny part is that before blocking my account on my payout ticket they were saying that I have "an outstanding issue OFFsite". So basically they only see issues just not to give you any money
-> "resolve all issues with your order": they want to say that I need to delete every 1* review on every review websites. The funny part is that after I deleted everything they started again to ignore me.
-> "You've been posting on reviews.io for 2+ months, 11 reviews total and had you just resolved those issues onsite" - indeed I tried to post other reviews mainly because on my first review they answered "Status - Resolved" and I wanted to say that this is a lie, but after few hours my review was deleted. My first review was made somewhere in October and later I found out how to get in contact with Reviews.io to delete that review because PlayerUp wanted all the issues offsite to be "resolved" (if you know what I mean :D). Those 11 reviews that PlayerUp is talking about are not visible or maybe they are deleted, in any case I have confirmation that they do not affect the average rating of PlayerUp (still the company believes that those 11 reviews are an issue for them :wink::wink:)
-> "you would have received your payout in October." My transaction was finalized in the middle of August and I waited almost 2 months for my payout to be processed. In those 2 months, I was so ignored that I felt that I was the most hated person in the world.
I hope people who are reading this will learn from my mistake and will stay away from PlayerUp if they care for their money.
------ 15 December 2023
PlayerUp cannot be trusted because they do not cashout the money to the sellers. Many 5* star reviews are made by PlayerUp just cover the bad reviews.
---My STORY
In August 2023 I finalized a transaction of a game account. At the beginning everything was good, the online middleman service seemed to be responsive, but once the payment from the buyer towards PlayerUp was made it was impossible to reach the Middleman.
So as you can imagine the buyer payed to PlayerUp the money, I have given the game account to the buyer because this was the process and he was kind enough to hand me over his bank statement showing that he did payed to PlayerUp (the online middleman service).
I tried every peaceful method to reach them (email, telegram, opening tickets, responding multiple times to my cashout ticket), but none of them seemed to get the attention of my Middleman Service Representative/PlayerUp staff. I received only one response at some point on telegram and they were saying that they will start processing the payments once the page is up. Indeed, at that point the page was having connectivity issues, but at some point everything seems to work normal. Of course, I asked again on telegram about the payment process and as you can guess, they did not answer.
I started writing bad reviews everywhere i could and at some point one of they staff contacted me saying that if I wish to get payed I need to delete my reviews. I did so, but right after that they stopped responding to my inquiries. On some of my reviews that I deleted they even responded publicly that they "resolved my case", which they did not.”
Status - Resolved
You have an outstanding issue onsite that still needs to be resolved. Until you resolve all issues with your order we cannot release your payout. You've been posting on reviews.io for 2+ months, 11 reviews total and had you just resolved those issues onsite, you would have received your payout in October.
====================================================
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====================================================
“I sold an account on March 2023 and still did not receive payment. Contacted support many times.. no feedback..
I know that transaction was small (USD 15,00).. but it was first one to check if this company is reliable.. I have few more accounts to sell if it turns OK..
For now - NOT OK!”
Status - Message Our Offsite Chat Support
Once you do, we can assist you at resolving your transaction.
FACEBOOK CHAT SUPPORT
https://m.me/playerupcom
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https://t.me/playerupcom
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Message Us
“I sold an account through the middleman service on November 16th. I went through the claim process and it said I’d receive my funds within 24-144 hours (1-6 days). I waited over 2.5 weeks and got no responses. I posted a review of the site and they suddenly moved my payment to the next phase and said everything was resolved. That was 8 days ago and they have not responded to a single message, listed my payout as a lower amount and haven’t given me my funds. Do not trust this site to give you your money!”
“Dont be fooled by the number of good reviews, they are all fake. They will never pay you out and if you leave a negative review they will keep blackmailing you that you won't get your money until you remove it. SCAM, stay away.”
Status - Resolved
1. Do you have any evidence to back up anything you just said? Obviously not.
2. You can contact actual live chat team if you need assistance with your transaction using the chat links below as I only see 1 payment you have due and that was completed back in March.
FACEBOOK CHAT SUPPORT
https://m.me/playerupcom
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https://t.me/playerupcom
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Status - Contact Chat Support
TECHNICAL CHAT SUPPORT (RECOMMENDED)
https://www.playerup.com/accounts/guides/
https://lc.chat/now/1642261/0
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“Buyers and sellers beware. Unfortunately, website owner (middleman) does not pay the sellers' money, and when you message him "why you do not pay the money?" he bans the sellers' accounts. that's why the sellers on that website don't want to deliver the purchased accounts. this website owe me about 100$, when first time after 6 month i asked him to pay my money he deduct about 15$ from cashout pending money, second time after 1 year when i asked him again "Why don't you pay me?" he deduct about 15$ again for no reason. and now he say "we owe u only small 50$" and nothing again, nothing!! he does not even pay that small 50$ and has banned my account”
Status - Resolved - You Need To Cashout Your Balance
1. $100 is not due to you. You have $54 leftover remaining to cashout.
2. You haven't even signed into the website to cashout. Once you cashout, we will be able to process your cashout.
“First time buyer experience:
I wanted to buy Lvl. 30 League of Legends account. Found this website with some good reviews. Found a good account for a nice price. Paid for LOL account and waited for 3-way conversation to open.
1 day passed. No response. 2 days passed. No response. A week passed. No response. 1 month passed. No response. 2 months passed. No response from Playerup.
Finally I got frustrated & gave them bad review. Within hours I got response from Playerup. Playerup asked me to remove review and only after that they will activate transaction, which I did. So from start to end it took 2 months to get LOL account.
I wouldn't recommend Playerup to purchase accounts.”
Status - Resolved
This isn't a legitimate buyer.
1. Your order number doesn't match an actual order number on PlayerUp.
2. The e-mail address laurenbrick91@gotgel.org doesn't belong to an actual email on PlayerUp.
This review is made up.
“Playerup is literally a SCAM. I have two pending cashouts, one was started FIVE YEARS ago and the second was started an year ago. So far I haven't received a penny. They've also shadowbanned me on their site and I can't post any threads. Last I heard from their support was on telegram on 6 April 2022. Since then they have completely ignored my messages.”
Status - Contact Telegram Live Chat
Your cashouts were completed on our end. If you didn't receive the payments, contact our live chat team immediately.
Wallet ID: 100ee294-504c-4cf1-a108-e7428069e410
==============================
FACEBOOK CHAT SUPPORT
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“I have been a bronze seller on PlayerUp for three years (https://www.playerup.com/members/matts-store.834417/)
Liker others PlayerUp hasn't paid my money for 6 months now. Every time they give excuses to not pay me. (https://imgur.com/a/YguPkpT)
After I delivered my account to buyer on 6/14/23, I didn't hear from them for first 4 months. They respond in October when I leave negative review and told me to remove my review otherwise I won't get my money. I removed the review in the hope of getting paid.
They told me to send them PayPal invoice so they can pay me, but later told me to change payment method because they were having issues with PayPal.
If you want to sell your account, I will suggest you to look for other site. After buyer pays for the account and you deliver your account, you won't hear from them again and you won't get your money.”
Status - Resolved
1. You have a small $8.5 cashout due.
2. Every cashout besides this one has been completed.
3. You cashed out 3 weeks ago, not 6 months ago, readjusted your payout to a different method this week and we were working on it. You need to be patient.
“Sold an accouny for 130 USD but they have not yet paid me I contacted support but no response
https://www.playerup.com/conversations/middleman-wallet-balance-cashout-pending.2818180/
here is my cashout link
username: SupercellShop”
“SCAM.
I sold an account for 500USD and havent heard anything regarding my cashout for over 2 WEEKS. These people will clearly read your messages yet ignore you. Do not bother with this site.
https://www.playerup.com/conversations/middleman-wallet-balance-cashout-pending.2812659/”
“Site's a SCAM - 1 Star review: Purchased $435 in BTC site credit and an additional $35 in via BitPay in 2021 - THEY NEVER ADDED CREDITS TO MY ACCOUNT NOR DID THEY REFUND...I've submitted numerous tickets and numerious messages all of which have been ignored. At first I reminded them everyday, then every month, then every 6 months then every year. Still no reply...”
Status - How To Resolve This
We are unable to locate any transaction related to you. You can contact offline support here and they'll assist you at resolving this:
TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom
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https://m.me/playerupcom
“I have paid for an account since 2 weeks ago but requested to cancel the order. I also contacted the owner about it and he agreed to cancel the order as well. We both marked the order has requested to cancel in the 3 way conversation but this scam site has not responded when they have such a “fast and trustworthy middleman team”.”
Status Resolved
1. Go here - https://www.playerup.com/conversations/middleman-order-transaction-id-8834212499-3-way-conversation.2808624
2. You have not responded to this ticket so we haven't taken any action.
“i finished selling a games account on playerup on the 9th of june 2023 with no issues. once the money was in my middleman balance that is when issues started to happen. i cashed out like normal and i was told 1-96 hours before payment would reach my account it is now 25th of novemeber and i have yet to receive the money i am owed. after the 96 hours were up i tried to contact the middleman directly via the website for over a month sending messages every few days but i was ignored. i made a urgent message to support i was ignored. so i went to a website called sitejabber to leave a review with full proof about what was going on. not a day after leaving the review i was contacted on telegram by the middleman telling me they have stopped my payment due to leaving a bad review. i kindaly told them that i would be happy to update the review when i received my payment. they refused this request and told me that i would need to remove the review first and after a few weeks i reluctantly removed the review and they told me they would issue my payement. not long after that there site went down for around 2 weeks for some reason and which point i was told they would issue my payment as soon as the site was back up and they cleared through there backlog. ok find things happen and i waited weeks and weeks went by no reply and was ignored yet again so i reached out the the original buyer to try and resolve the issue. i was hoping that if the original buyer was involved they would pay me. sadly no all they did was lie to the buyer and tell them my payment had just been sent and i would receive it in a few day. i have got nothing from them and from what i can tell this site is full of scammer. AVOID AT ALL COST OR RISK LOSING YOUR MONEY. dont fall for the same thing i did all these good reviews are fake or they have been tricked into writting them. be very careful”
