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PlayerUp Reviews

4.3 Rating 860 Reviews
84 %
of reviewers recommend PlayerUp

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PlayerUp 4 star review on 9th January 2025
Issue Resolved - 2025.01.19
PlayerUp 3 star review on 31st October 2024
Delxxel
PlayerUp 1 star review on 31st October 2024
Delxxel - CONFIRMED RESOLVED
PlayerUp 1 star review on 25th September 2024
Zeromk10 - Issue Resolved
PlayerUp 1 star review on 25th September 2024
Zeromk10 - Issue Resolved
PlayerUp 5 star review on 20th March 2024
Ákos Pénzes
PlayerUp 5 star review on 8th August 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
First of all, thank PLAYERUP for providing a trading platform, which is really safe, I have successfully bought two accounts in this platform, but I would like to say that my previous refund has not been refunded, nearly 15 days later, when can you help me refund, I need this money now very much. 11-5:I really don't understand, even if the title has been refunded, even a refund? I haven't received my refund for 15 days now. I want to communicate with you. You don't reply and ignore it. Is this your service attitude? 11-5 I have been contacted and resolved. I hope everything goes well. 11-9 Some of my refunds have not arrived, but my request has not been answered. The second account I purchased was reported as a permanent title. I initially confirmed that it was the seller. I applied to cancel the order, but the customer service did not give me a reply.
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Great service! Always quick to help and explain any issues that may be happening, thanks to whomever helped.
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I bought an account , passed 2 days but no reply from middleman.. how much time had to pass ? Everytime i try to contact support noone reply . 100% Solved
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I have purchased a premium ($50) 100% Resolved
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I sold an account for 5655$..Its been 2 weeks now and i have only 2700$. Asked multiple times for an update on the payment but no one replies..I created a super urgent ticket and still no one responds..I am yet to get a confirmation on 2955$. Playerup is a secure platform to buy and sell but their response time needs to improve. Update: Playerup middleman contacted me and payment is getting processed.
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PlayerUp is a secure site but the response time of their service needs to improve. The transaction was neither smooth nor bad. The problem has been fully resolved.
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PlayerUp nows how to enforce their rules and are very keen on making sure no fraudster or scammer will go unnoticed.
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Excellent service, friendly and fast
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Waiting 3 way conversation Im a verified buyer and buy from verified seller, and still the 3 way conversation is take time to open like always, already open very urgent ticket and no respond. Hope can reach middleman here. This is my 2nd transaction here and the experience is the same with the first, i thought with my verified status and seller verified status my transaction will complete fast. Thank you Update : finally respond from middleman
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Edit: resolved Bought an account yet over 12 hours and not even an acknowledgment. Very sceptical now Messages have been received and now I am awaiting account information. Will update as it becomes available
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Resolved Thanks! this has been resolved quite fast thanks
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EDIT: I have been contacted, seems like the issue will be solved. I will evaluate things, and update comment again accordiny ag to how things goes. "I am trying to sell an account there, but cant get any support from any real guy. People saying that there trying to buy my account but i don't see anything going on in the website. I am losing my Trust. No assistance, help tickets falls to chatbots. I am not even sure that i can get money to my bank account if i sell my account there at this very moment."
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Waited about a day since I bought my account from playerup middleman. Verification eventually done.. 3 way convo started. I've requested their assistance several times and eventually they responded Update: being resolved now.
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I never used an account auction place. My experience with the AUTOMATED middleman BS is terrible. All i want to do now is cancel my order. There is no options only suggestions by more automated crap. And not to mention no place for a email to contact them that i can find. Update they called me. Explained everything thats going on. Very helpfull. I will definitely use this site again
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Good service but can take a while for things to process I used this service to sell an account. I picked it because of the good reviews, mainly from this site. I sold my account and everything went smoothly until it was time to get paid. There was a delay with payment. Update: They have responded. Hopefully it works out. Update: Payment processed
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I was supposed to be paid about 2 weeks ago. The guy got my account and I "recieved" the money into my virtual wallet where I had to cash it out. After filing for a cash out, I have been waiting for two weeks. Everytime i ask for support i get some excuse and get told to wait. Eventually, a week ago i stopped getting replies. Update: I was contacted immediately after opening a super urgent ticket in which a senior agent kindly helped out. That said, the other agents should have at least come back to me or stated the problem that they didn't support Canadian Gift Cards. Update 2: The senior agent who contacted was very nice and infact waived my fees giving me compensation for the overdue payment. This was just a miscommunication and a error out of thousands of cases. I reccomend this site, try it out, but don't be shy to ask questions.
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Purchased and account on this webpage and it was the easiest, safest and only way I would ever buy a gaming account!! Period! 100% smooth transaction and flawless customer service I would highly recommend this for all your gaming needs
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I paid for the game account over 2 days ago and it took well over 50 hours to 3way conversation start. I wrote a ticket and it’s been resolved quickly. Very helpful customer service.
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Rough experience but it’s getting ironed out. Customer support has finally contacted me.
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Minor misunderstanding. Nothing major I would recommend this website to anyone the have A+ service, and fast customer support.
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PlayerUp is rated 4.3 based on 860 reviews