“Good customer service - very responsive staff. Delivery arrived a day early but thankfully I could go home to meet it. Only one item was delivered - the second arrived without any notice. All very quick but a bit ad hoc!”
“Ordered a concealed cistern for toilet When it didnt arrive within a week phoned the company and item was with me next day. Although a bit of a wait i am still very impressed with the service i recieved. I fitted cistern myself in 20 minutes with no problems. Reasonably priced and free delivery, can't fault that. Would use again and recommend to anyone.”
“Brilliant supplier with very competitive prices! My goods were delivered earlier than expected, every e-mail answered within 24h.
Magda (owner of a construction company)”
Hi Margaret, Please accept our sincere apologies for this delay! I have contacted the manufacturers to get this shipped to you as soon as possible. They should be in touch with you shortly to arranage delivery. Kind regards Customer services
“Ordered a toilet seat which took 11 days to arrive! On arrival it had been smashed in transit. So ordered a replacement one which arrived 10 days later but this time the plastic cellophane hygiene seal was broken on the toilet seat. On closer inspection it appeared to have yellow marks on the seat which looked like urine stains!!!! Also, the fixings were missing! Who is doing the checking in the returns department at the warehouse - no-one it seems! I got a refund and brought a seat locally without extended delivery leadtime and fitted within a day!”
