Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.90

4.9 Rating 2,344 Reviews

98 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jake was very helpful.”

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Posted 2 years ago

“Thanks to Jake for not only seeing that my rush order was quickly processed but also in updating me on the status. You're a life saver.”

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Posted 2 years ago

“Jake was very helpful with my order.”

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Posted 2 years ago

“quick efficient”

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Posted 2 years ago

“Jake was my rep and he acted in a professional manner in getting my order processed”

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Posted 2 years ago

“Jake was very helpful with my order”

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Posted 2 years ago

“Thanks a lot for the assistance Jake. Appreciated.”

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Posted 2 years ago

“Jake had excellent customer service skills and was very professional a great asset to the company.”

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Posted 2 years ago

“Jake found the cause of my shipment being delayed, and got things moving.”

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Posted 2 years ago

“Great customer service, thank you.”

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Posted 2 years ago

“Jake was helpful with my issue”

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Posted 2 years ago

“Jake was very helpful with my issue.”

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Posted 2 years ago

“Jake was very helpful today in checking on my order and giving me my tracking number.”

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Posted 2 years ago

“Jake was very helpful in helping me get my toilet order replaced and working with me to minimize my loss which was due to my fault for not thoroughly checking the delivery of my toilet. Jake was very professional and I would recommend this company.”

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Posted 2 years ago

“Thanks to Jake for assisting me with all the details on shipping my order.”

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Posted 2 years ago

“Jake was very helpful.”

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Posted 2 years ago

“Jake was friendly, quick and helped to resolve our question.”

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Posted 2 years ago

“This is a follow up on a report yesterday of a satisfactory call to Jake about the order status of a medicine cabinet. It arrived when he said it would (about 9 days after placing the order) in excellent condition. Jake was very helpful, but I might mention that I don't know why the automatic email reply to my order said that there would be a 1 month lead time, and said an email would be sent when the order shipped. I didn't get that email saying the order was shipped. I did get another email from Zendesk asking whether I was satisfied with customer service or not. Nothing much happened when I clicked on yes I was satisfied, so I clicked on no, I wasn't satisfied. It then went into a loop trying the verify I wasn't a robot and I could not leave a message.”

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Posted 2 years ago

“I ordered a medicine cabinet on the website. The order receipt came back with a lead time of 31 days. After a week I called to see what the order status was, and Jake told me it had already shipped. He emailed me the FedEx tracking number, and it is supposed to arrive tomorrow. Aside from not getting an email that the cabinet had shipped, I am very happy with the customer service.”

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Posted 2 years ago

“While I was initially frustrated with not being able to reach anyone and having received no response to a text, I finally was able to get a response from having entered my item/order related issue through the web site Chat feature. I provided details in an email reply. This prompt phone call - however, I was unavailable at the time. I followed up to the voicemail this morning and appreciated the help Jake provided to initiate an RMA and steps to initiate an order for a replacement item with suitable spec's.”

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Posted 2 years ago

Plumbers Stock is rated 4.9 based on 2,344 reviews