Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.90

4.9 Rating 2,344 Reviews

98 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The part listed as "in stock" turned out to be discontinued but when the issue was discovered, the communication was professional and open (thank you, Christy) and my card was never charged. No hard feelings, looks like a decent business.”

Helpful Report

Posted 1 month ago

“The customer support response extremely well and fast. I ordered a product from them but it took a little longer to ship than I expected. Customer service did explain why. Overall very pleased with customer service and how they treated my issue.”

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Posted 1 month ago

“Sheng did a great job in canceling my order.”

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Posted 1 month ago

“Frances was very prompt in responding to my query about an order and helpful in cancelling it. I appreciate the good service. In the future I suggest you expedite shipping— my order was not due to be sent out for nearly a month after ordering. That is very unsatisfactory.”

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Posted 2 months ago

“Very pleasant , informative and easy to order”

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Posted 3 months ago

“I had an issue with shipping charges. Luna help to reverse them considering the order was supposed to to be free due to amount spent.”

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Posted 3 months ago

“I appreciate MJ returned my call promptly. Unfortunately, the part I wanted is not in stock, but they did follow through and reached out. I appreciate that.”

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Posted 4 months ago

“MJ was very helpful and went the extra mile to make sure my questions were answered. Thank you MJ.”

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Posted 4 months ago

“Frances was very helpful when I checked my product order status. A target date was provided and the process for shipping the product to me. 4/5 starts is only because I ordered this product many weeks ago, and had no insight that it was on backorder, until I reached out to check on the status.”

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Posted 7 months ago

“Great Service. Service Rep helped with ordering. The website could be better. It is not easy to search. I had to find the plumbers link on google to get to the proper item on the plumbers stock site.”

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Posted 8 months ago

“My product was on back order for months and ultimately I had to cancel it. But it wasn't the fault of Plumberstock, which kept me posted while we waited for the part and was great and prompt when I finally had to bail. A shout out to Mia in customer service for her help.”

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Posted 10 months ago

“John with customer service was very helpful. He quickly answered my questions and assisted me with a return request. Thank you, John!”

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Posted 11 months ago

“Christy notified me that the part I ordered was no longer available and canceled my order. It was very helpful in that I didn’t have to go through the effort of getting a refund. She took care of it in a timely manner.”

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Posted 1 year ago

“The spray functions on this faucet quit working after a few months. Jake at Plumber Stock gave me the number for PricePfister and said he might be able to sell me another on at a discounted price if PricePfister wasn't able to help me. He was very helpful. I really appreciated his call.”

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Posted 1 year ago

“They had the best price of what I was looking for and Christy's customer service was great. The shipping time was longer than I expected but overall I am happy and would buy from again.”

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Posted 1 year ago

“MJ helped me with an order cancellation and made the process super easy! Thanks, MJ, for your professionalism and immediate response to my request....keep up the great work!”

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Posted 1 year ago

“Franz was very kind and attentive to item I ordered. He was extremely helpful!”

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Posted 1 year ago

“Customer service was great. Darren answered my concerns about not receiving a confirmation number for my order and said it was on back order and should ship by the end of the month.”

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Posted 1 year ago

“Had some questions about shipments and backorder and MJ handled everything well and gave me the information I needed.”

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Posted 1 year ago

“MJ Helped me get what I needed when the web site did not work. He was efficient and polite and I appreciated it.”

Helpful Report

Posted 1 year ago

Plumbers Stock is rated 4.9 based on 2,344 reviews